Subject: Please contact the customer - Delivered to Wrong Location/LAD
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Wed, 23 Nov 2022 22:48:55 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Shalini Soni

Customer Order Number: 200010493267728

Purchase Order No: 108732555828595

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Comfort Spaces Natalie 6-Piece Bed in A Bag Floral Blue/Red Comforter Set with Sheet Set, Twin, Size: Twin, Actual Color: Floral Blue/Red/493794739

Agent message:   customer never received the order however the tracking shows that it was delivered kindly get back to customer as early as possible

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team