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Subject: Please contact the customer - Ask a question
From: Walmart Customer Care
 <a-870EDFBDF7E448ED853370DC201DDCAC@relay.walmart.com>
To: Designer Living Inc. <info@designerliving.com>
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<div dir="ltr">
    <div> Dear Designer Living Inc.&nbsp;</div>
    <div><br></div>
    <div> ** THIS IS AN ESCALATION **</div>
    <div><br></div>
    <div> This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.</div>
   <div><br></div>
    <div><b> Customer Name:</b>&nbsp;Caroline Hildebrand</div>
    <div> <b>Customer Order Number:</b>&nbsp;200010550179629</div>
    <div> <b>Purchase Order No:</b>&nbsp;108732247162313</div>
    <div><b> Reason for Contact: </b>&nbsp;Ask a question</div>
    <div><b> Item name/number: </b>&nbsp; home essence lightweight queen comforter set - springfield 7 pieces all season comforter goose down alternative fill - brown and coral pink floral pattern, Size: Queen/606829882 </div>
    <div><b> Agent message: </b>&nbsp; Hi, when I purchased this item it showed a arrival date of Tuesday, November 22nd now it has been changed to November 28th and a claim of it being arriving early Wednesday November 23rd. Yet that is delayed! Earlier today I received a notice that my package already shipped from California. What is going on? I can not receive it any later than November 22nd!</div>
    <div><br></div>
    <div><br></div>
<div><b>What you need to do now:</b></div> 
<div> 1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the <a href="https://sellerhelp.walmart.com/s/guide?article=000006402#Customer_Service_Requirements">Marketplace Seller Customer Care Requirements.</a>
 <br> 2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.</div> 
<div><br></div>
 <div><br></div>
    <div>Thank you,&nbsp;<br>
     Your Walmart Customer Care Team</div>
    <br>
</div><img width="1px" height="1px" alt="" src="http://cccp.relay.walmart.com/o/eJwdy8GKwyAQANCvqccwOjqag4dWDSzkUHa_wOqkFVILaWjZv9-l7_7YSyLnlAVJovq8IGkWzStQSko5AgIiDZc6FucgV1UqG6aDho3X_Du883rP2z6Ux13c_GjLaFAXyUux-qKYNRQ0hsziKJMWm299efzvys927byt7dX69dN3H0I4H_D4k-Y5fYvWS6vc96_qnYUUp1OcbNLapegMooUYFMgYwzH8AeY9ORY">