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From: David Ambrose <david.ambrose@jlahome.com>
Date: Tue, 8 Nov 2022 10:33:16 -0800
Message-ID: <CAKcdg3VZBCyRq4Kk4WNQSEWw=Z2H_PL20S-jbepe-2DCZ9VcBg@mail.gmail.com>
Subject: *URGENT REMINDER* - Cybersecurity
Cc: "Help. Desk" <help.desk@jlahome.com>
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Content-Type: text/plain; charset="UTF-8"

As a reminder, it is critical that all employees remain alert and vigilant
against virus and malware threats, phishing attempts, and scams.
Particularly as we approach the holidays, these threats increase
dramatically and it's even more important to keep cybersecurity in mind.

If you receive a message from someone you do not recognize; receive a
suspicious message; receive a message containing a suspicious attachment or
an attachment you were not expecting - Do Not Open. Delete the message.

If you receive an unexpected communication requesting you to log into a
website to confirm information, change a password, update information, etc
- do not click the link. If you are unsure if the message is legitimate or
not and want to verify the request; open a web browser and log directly
into that website. For example, if you receive an email or text claiming to
come from your bank - do not click the link they've provided. Instead, you
can open a web browser and go directly to the bank's website the same way
you normally would. We often see scams and phishing attempts (attempts to
steal passwords and/or other personal information) of these types. Often
they are claiming to be a bank, PayPal, Ebay, Amazon.com, etc.

If you receive an unexpected email requesting a bank transfer on the behalf
of a high ranking company official - do not reply to that individual. You
can always confirm with your accounting department if you are in doubt.
Keep in mind that it is highly unlikely you would receive a legitimate
request such as this. We see many scam attempts of this nature.

Phishing scams may also come across through phone calls, such as a call
offering unsolicited technical or security support. Or possibly through a
pop-up on your computer screen. Companies such as Microsoft, PayPal,
Amazon, etc - will not contact you with unsolicited support.

Malicious communications are not limited to emails, texts, or phone calls.
They can come through all forms of communication. They can also come
through social media, chat applications, websites, and more.

When in doubt, please contact help.desk@jlahome.com. If you suspect your
computer has been compromised in any way, run a virus scan immediately. If
you suspect you may have been tricked into giving out a password or if you
suspect you may have logged into a fake website using a real username and
password, then go directly to the real website and change your password
immediately.

Although we have many security measures in place, nothing will ever beat
user awareness.

-- 

Thank you,

Dave Ambrose
Director of IT, Hardware
E&E Co., Ltd.
510-946-2327

*Technical support: support@jlahome.com
*General inquiries: help.desk@jlahome.com

--00000000000092ce6205ecf9c6dc
Content-Type: text/html; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable

<div dir=3D"ltr">As a reminder, it is critical that all employees remain al=
ert and vigilant against virus and malware threats,=C2=A0phishing=C2=A0atte=
mpts, and scams. Particularly as we approach the holidays, these threats in=
crease dramatically and it&#39;s even more important to keep cybersecurity =
in mind.<br><br>If you receive a message from someone you do not recognize;=
 receive a suspicious message; receive a message containing a suspicious at=
tachment or an attachment you were not expecting - Do Not Open. Delete the=
=C2=A0message.<br><br>If you receive an unexpected communication requesting=
 you to log into a website to confirm information, change a password, updat=
e information, etc - do not click the link. If you are unsure if the messag=
e is legitimate or not and want to verify the request; open a web browser a=
nd log directly into that website. For example, if you receive an email or =
text=C2=A0claiming to come from your bank - do not click the link they&#39;=
ve provided. Instead, you can open a web browser and go directly to the ban=
k&#39;s website the same way you normally would. We often see scams and=C2=
=A0phishing=C2=A0attempts (attempts to steal passwords and/or other persona=
l information) of these types. Often they are claiming to be a bank, PayPal=
, Ebay, Amazon.com, etc.<br><br>If you receive an unexpected email requesti=
ng a bank transfer on the behalf of a high ranking company official - do no=
t reply to that individual. You can always confirm with your accounting dep=
artment if you are in doubt. Keep in mind that it is highly unlikely you wo=
uld receive a legitimate request such as this. We see many scam attempts of=
 this nature.<div><br></div><div>Phishing scams may also come across throug=
h phone calls, such as a call offering unsolicited=C2=A0technical or securi=
ty support. Or possibly through a pop-up on your computer screen. Companies=
 such as Microsoft, PayPal, Amazon, etc - will not contact you with unsolic=
ited support.=C2=A0</div><div><br></div><div>Malicious communications are n=
ot limited to emails, texts, or phone calls. They can come through all form=
s of communication. They can also come through social media, chat applicati=
ons, websites, and more.<br><br>When in doubt, please contact=C2=A0<a href=
=3D"mailto:help.desk@jlahome.com" target=3D"_blank">help.desk@jlahome.com</=
a>. If you suspect your computer has been compromised in any way, run a vir=
us scan immediately. If you suspect you may have been tricked into giving o=
ut a password or if you suspect you may have logged into a fake website usi=
ng a real username and password, then go directly to the real website and c=
hange your password immediately.<br><br>Although we have many security meas=
ures in place, nothing will ever beat user awareness.</div><div><div dir=3D=
"ltr" class=3D"gmail_signature" data-smartmail=3D"gmail_signature"><div dir=
=3D"ltr"><div><div dir=3D"ltr"><div><div dir=3D"ltr"><div><div dir=3D"ltr">=
<div><div dir=3D"ltr"><div><div dir=3D"ltr"><div><div dir=3D"ltr"><div><div=
 dir=3D"ltr"><div><div dir=3D"ltr"><div><div dir=3D"ltr"><div><br><pre cols=
=3D"72">-- <br></pre><pre cols=3D"72">Thank you,<br><br>Dave Ambrose<br>Dir=
ector of IT, Hardware
E&amp;E Co., Ltd.<br>510-946-2327 <span><pre cols=3D"72">*Technical support=
: <a href=3D"mailto:support@jlahome.com" target=3D"_blank">support@jlahome.=
com</a><br>*General inquiries: <a href=3D"mailto:help.desk@jlahome.com" tar=
get=3D"_blank">help.desk@jlahome.com</a></pre></span>=C2=A0</pre>
<br></div></div></div></div></div></div></div></div></div></div></div></div=
></div></div></div></div></div></div></div></div></div></div></div>

--00000000000092ce6205ecf9c6dc--
