Subject: Please contact the customer - Cancel my order
From: Walmart Customer Care <[email-masked]>
To: Designer Living Inc. <[email-masked]>
Date: Thu, 27 Oct 2022 23:39:27 +0000

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: My Le Tran Thi

Customer Order Number: 200010359914346

Purchase Order No: 5872963307412

Reason for Contact:  Cancel my order

Item name/number:   Comfort Spaces Vixie Reversible Down Alternative Comforter Set, Size: Full/Queen, Actual Color: Pink/Orange/280374826

Agent message:   This order is delayed for the second time. It is requested to deliver the order as soon as possible and work on it on priority basis

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team