Received-SPF: pass (google.com: domain of 1axcefqx0hlaw299amdzovpa0t1rldg760b5w9-info=designerliving.com@bf01x.hubspotemail.net designates 158.247.18.77 as permitted sender) client-ip=158.247.18.77;
Date: Wed, 28 Sep 2022 13:16:45 -0700
From: Walmart Marketplace <no-reply@mpsend.walmart.com>
Reply-To: no-reply@mpsend.walmart.com
To: info@designerliving.com
Message-ID: <1664396120614.5e8889e1-12c4-4e44-b003-4b7c323d4a98@bf01x.hubspotemail.net>
Subject: Important Update: Automatic Order Cancellation Policy
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Hello Designer,

During the height of the Covid 19 pandemic, Walmart temporarily adjusted th=
e automatic cancellation window to 8 days after the Estimated Shipping Date=
 (ESD). The purpose of this adjustment was to allow our Marketplace sellers=
 extra time to ship orders and help accommodate supply shortages, high dema=
nd, and extended shipping timelines.

Starting October 3, 2022, Marketplace sellers must provide customers with v=
alid tracking information by the ESD and no later than 6 calendar days afte=
r the ESD.

Orders received on or after October 3, 2022 that are not shipped 6 days aft=
er the ESD will be automatically cancelled by Walmart and will negatively i=
mpact your cancellation performance metrics.

Best practices to avoid unshipped orders and automatic cancellations:

- Update orders to =E2=80=98shipped=E2=80=99 status as soon as they are han=
ded off to the carrier
- Proactively cancel orders that cannot be fulfilled before the ESD
- If possible, upgrade to a faster carrier method to help your item(s) be d=
elivered to the customer on time
- Enroll in Walmart Fulfillment Services (WFS) to offer faster fulfillment =
and help avoid delays that may lead to automatic cancellations

For more information, please review the Marketplace Order Cancellations (ht=
tps://cKwBD04.na1.hubspotlinks.com/Ctc/OP+113/cKwBD04/VW4sHX8d4M2FW2wxq314y=
2Gy0W5yX2x94QwdJxN1n_9Y_3pl37V1-WJV7CgGxmW7BtP1f93nZFnW3vk2HV62hpThW6GV43k3=
RcnjqW7dcyRz6k2dznW1y-tzW1d8ZxgMSs5ht7lbXqW275txy288fFhW8m3Vml8kn6D4W9ldbMc=
357lP1W4kKNg671KZbCMddwpJXgghNN52P803V6gJJW7wT18G4TSJMXW4Xv6xH4KX6dYW4LLNtF=
1W7ShRW8kzDry8WtSHHVKH2c33WxpYWW4028j08nzQzQVLlw0x8dxb_9W3s67tK8sH3B0W6xcn0=
598XtM_W4DhlQF2CRhcgW9l5pTX27671fN5zxJ6mLmTVsN54TQwp7D-tbW3Fyz842w6PXv394z1=
 ) article.

Thank you for your business,

The Walmart Marketplace team

Security & Privacy

Walmart protects your security and privacy. We will never ask for personal =
information (such as passwords or credit card numbers) in an email. If you =
receive such a request, please do not respond to the email.

Security & Privacy

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  <table role=3D"presentation" width=3D"598" cellpadding=3D"0" cellspacing=
=3D"0" style=3D"border-collapse:collapse;mso-table-lspace:0pt;mso-table-rsp=
ace:0pt;width:598px">
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<div id=3D"column-1-0" class=3D"hse-column hse-size-12">
  <table role=3D"presentation" cellpadding=3D"0" cellspacing=3D"0" width=3D=
"100%" style=3D"border-spacing:0 !important; border-collapse:collapse; mso-=
table-lspace:0pt; mso-table-rspace:0pt"><tbody><tr><td class=3D"hs_padded" =
style=3D"border-collapse:collapse; mso-line-height-rule:exactly; font-famil=
y:Arial, sans-serif; font-size:15px; color:#23496d; word-break:break-word; =
padding:10px 20px"><div id=3D"hs_cos_wrapper_module-1-0-0" class=3D"hs_cos_=
wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style=3D"color: i=
nherit; font-size: inherit; line-height: inherit;" data-hs-cos-general-type=
=3D"widget" data-hs-cos-type=3D"module"><div id=3D"hs_cos_wrapper_module-1-=
0-0_" class=3D"hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_ric=
h_text" style=3D"color: inherit; font-size: inherit; line-height: inherit;"=
 data-hs-cos-general-type=3D"widget" data-hs-cos-type=3D"rich_text"><p styl=
e=3D"mso-line-height-rule:exactly; line-height:175%"><span style=3D"font-fa=
mily: Helvetica, Arial, sans-serif;">Hello Designer,</span></p>
<p style=3D"mso-line-height-rule:exactly; line-height:175%">&nbsp;</p>
<p style=3D"mso-line-height-rule:exactly; line-height:175%"><span style=3D"=
font-family: Helvetica, Arial, sans-serif;">During the height of the Covid =
19 pandemic, Walmart temporarily adjusted the automatic cancellation window=
 to 8 days after the Estimated Shipping Date (ESD). The purpose of this adj=
ustment was to allow our Marketplace sellers extra time to ship orders and =
help accommodate supply shortages, high demand, and extended shipping timel=
ines.</span></p>
<p style=3D"mso-line-height-rule:exactly; line-height:175%">&nbsp;</p>
<p style=3D"mso-line-height-rule:exactly; line-height:175%"><span style=3D"=
font-family: Helvetica, Arial, sans-serif;">Starting <span style=3D"font-we=
ight: bold;">October 3, 2022</span>, Marketplace sellers must provide custo=
mers with valid tracking information by the ESD and no later than 6 calenda=
r days after the ESD.</span></p>
<p style=3D"mso-line-height-rule:exactly; line-height:175%">&nbsp;</p>
<p style=3D"mso-line-height-rule:exactly; line-height:175%"><span style=3D"=
font-family: Helvetica, Arial, sans-serif;">Orders received on or after <sp=
an style=3D"font-weight: bold;">October 3, 2022</span> that are not shipped=
 6 days after the ESD will be automatically cancelled by Walmart and will n=
egatively impact your cancellation performance metrics.</span></p>
<p style=3D"mso-line-height-rule:exactly; line-height:175%">&nbsp;</p>
<p style=3D"mso-line-height-rule:exactly; line-height:175%; font-weight:bol=
d"><span style=3D"font-family: Helvetica, Arial, sans-serif;">Best practice=
s to avoid unshipped orders and automatic cancellations:</span></p>
<ul style=3D"mso-line-height-rule:exactly; line-height:175%">
<li style=3D"mso-line-height-rule:exactly"><span style=3D"font-family: Helv=
etica, Arial, sans-serif;">Update orders to =E2=80=98shipped=E2=80=99 statu=
s as soon as they are handed off to the carrier</span></li>
<li style=3D"mso-line-height-rule:exactly">Proactively cancel orders that c=
annot be fulfilled before the ESD</li>
<li style=3D"mso-line-height-rule:exactly">If possible, upgrade to a faster=
 carrier method to help your item(s) be delivered to the customer on time</=
li>
<li style=3D"mso-line-height-rule:exactly">Enroll in Walmart Fulfillment Se=
rvices (WFS) to offer faster fulfillment and help avoid delays that may lea=
d to automatic cancellations</li>
</ul>
<p style=3D"mso-line-height-rule:exactly; line-height:175%"><span style=3D"=
font-family: Helvetica, Arial, sans-serif;">For more information, please re=
view the <a href=3D"https://cKwBD04.na1.hubspotlinks.com/Ctc/OP+113/cKwBD04=
/VW4sHX8d4M2FW2wxq314y2Gy0W5yX2x94QwdJxN1n_9Y_3q90pV1-WJV7CgGp3W7hbksQ42Lfk=
QW5sbKvb93NFD-W1Lj1tg5XqVl5W7Hb7TR5s14SqN6MwzlgLkW5JW59kcJ_8Ln7vyW1YF_Yw7wY=
pKwW8zhPlx3jTxhTW7sZnFy1TWVp7W9hKgZb97VvZ9N5q4D1vpBClzW6sCHqs1sp7MKW92CpP31=
Qmg7TW977psN3rpt5nW4ZrTYp6WJXMJW6vlryk8TjPKjW968Kn68RNL02W6QCzFS3G-C15W8kTx=
745zBk1tW8Z6xc-8Mx91zW4J9g4t70NmxWW7nCN-C5ptqCYW7Lnd334ljszQN1_gw9JN601ZW8b=
HNsp7pfpZ4W8ql4PV4HGqpk39PY1" rel=3D"noopener" style=3D"mso-line-height-rul=
e:exactly; color:#0071dc; font-weight:bold" data-hs-link-id=3D"0" target=3D=
"_blank">Marketplace Order Cancellations</a> article.</span></p></div></div=
></td></tr></tbody></table>
</div>
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    <!--[if (mso)|(IE)]></tr></table><![endif]-->
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adding-right:10px">
   =20
   =20
    <!--[if !((mso)|(IE))]><!-- -->
      <div class=3D"hse-column-container hse-border" style=3D"min-width:280=
px; max-width:600px; width:100%; Margin-left:auto; Margin-right:auto; borde=
r-collapse:collapse; border-spacing:0; border-left:1px solid #cbd6e2; borde=
r-right:1px solid #cbd6e2; box-sizing:border-box; background-color:#ffffff"=
 bgcolor=3D"#ffffff">
    <!--<![endif]-->
   =20
    <!--[if (mso)|(IE)]>
      <div class=3D"hse-column-container" style=3D"min-width:280px;max-widt=
h:600px;width:100%;Margin-left:auto;Margin-right:auto;border-collapse:colla=
pse;border-spacing:0;">
      <table align=3D"center" style=3D"border-collapse:collapse;mso-table-l=
space:0pt;mso-table-rspace:0pt;width:600px;border-left:1px solid #cbd6e2;bo=
rder-right:1px solid #cbd6e2" cellpadding=3D"0" cellspacing=3D"0" role=3D"p=
resentation" class=3D"hse-border" width=3D"600" bgcolor=3D"#ffffff">
      <tr style=3D"background-color:#ffffff;">
    <![endif]-->
    <!--[if (mso)|(IE)]>
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<![endif]-->
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  <table role=3D"presentation" width=3D"598" cellpadding=3D"0" cellspacing=
=3D"0" style=3D"border-collapse:collapse;mso-table-lspace:0pt;mso-table-rsp=
ace:0pt;width:598px">
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<div id=3D"column-2-0" class=3D"hse-column hse-size-12">
  <table role=3D"presentation" cellpadding=3D"0" cellspacing=3D"0" width=3D=
"100%" style=3D"border-spacing:0 !important; border-collapse:collapse; mso-=
table-lspace:0pt; mso-table-rspace:0pt"><tbody><tr><td class=3D"hs_padded" =
style=3D"border-collapse:collapse; mso-line-height-rule:exactly; font-famil=
y:Arial, sans-serif; font-size:15px; color:#23496d; word-break:break-word; =
padding:10px 20px 25px"><div id=3D"hs_cos_wrapper_module-2-0-2" class=3D"hs=
_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style=3D"col=
or: inherit; font-size: inherit; line-height: inherit;" data-hs-cos-general=
-type=3D"widget" data-hs-cos-type=3D"module"><div id=3D"hs_cos_wrapper_modu=
le-2-0-2_" class=3D"hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_typ=
e_rich_text" style=3D"color: inherit; font-size: inherit; line-height: inhe=
rit;" data-hs-cos-general-type=3D"widget" data-hs-cos-type=3D"rich_text"><p=
 style=3D"mso-line-height-rule:exactly; line-height:175%"><span style=3D"fo=
nt-family: Helvetica, Arial, sans-serif;">Thank you for your business,</spa=
n></p>
<p style=3D"mso-line-height-rule:exactly; line-height:175%; font-weight:bol=
d"><span style=3D"font-family: Helvetica, Arial, sans-serif;">The Walmart M=
arketplace team</span></p></div></div></td></tr></tbody></table>
</div>
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    </div>
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  <div id=3D"section-3" class=3D"hse-section" style=3D"padding-left:10px; p=
adding-right:10px">
   =20
   =20
    <!--[if !((mso)|(IE))]><!-- -->
      <div class=3D"hse-column-container hse-border" style=3D"min-width:280=
px; max-width:600px; width:100%; Margin-left:auto; Margin-right:auto; borde=
r-collapse:collapse; border-spacing:0; border-left:1px solid #cbd6e2; borde=
r-right:1px solid #cbd6e2; box-sizing:border-box; background-color:#d3eff8"=
 bgcolor=3D"#d3eff8">
    <!--<![endif]-->
   =20
    <!--[if (mso)|(IE)]>
      <div class=3D"hse-column-container" style=3D"min-width:280px;max-widt=
h:600px;width:100%;Margin-left:auto;Margin-right:auto;border-collapse:colla=
pse;border-spacing:0;">
      <table align=3D"center" style=3D"border-collapse:collapse;mso-table-l=
space:0pt;mso-table-rspace:0pt;width:600px;border-left:1px solid #cbd6e2;bo=
rder-right:1px solid #cbd6e2" cellpadding=3D"0" cellspacing=3D"0" role=3D"p=
resentation" class=3D"hse-border" width=3D"600" bgcolor=3D"#d3eff8">
      <tr style=3D"background-color:#d3eff8;">
    <![endif]-->
    <!--[if (mso)|(IE)]>
  <td valign=3D"top" style=3D"width:398px;">
<![endif]-->
<!--[if gte mso 9]>
  <table role=3D"presentation" width=3D"398" cellpadding=3D"0" cellspacing=
=3D"0" style=3D"border-collapse:collapse;mso-table-lspace:0pt;mso-table-rsp=
ace:0pt;width:398px">
<![endif]-->
<div id=3D"column-3-0" class=3D"hse-column hse-size-8">
  <table role=3D"presentation" cellpadding=3D"0" cellspacing=3D"0" width=3D=
"100%" style=3D"border-spacing:0 !important; border-collapse:collapse; mso-=
table-lspace:0pt; mso-table-rspace:0pt"><tbody><tr><td class=3D"hs_padded" =
style=3D"border-collapse:collapse; mso-line-height-rule:exactly; font-famil=
y:Arial, sans-serif; font-size:15px; color:#23496d; word-break:break-word; =
padding:10px 20px"><div id=3D"hs_cos_wrapper_module-3-0-0" class=3D"hs_cos_=
wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style=3D"color: i=
nherit; font-size: inherit; line-height: inherit;" data-hs-cos-general-type=
=3D"widget" data-hs-cos-type=3D"module"><div id=3D"hs_cos_wrapper_module-3-=
0-0_" class=3D"hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_ric=
h_text" style=3D"color: inherit; font-size: inherit; line-height: inherit;"=
 data-hs-cos-general-type=3D"widget" data-hs-cos-type=3D"rich_text"><h2 sty=
le=3D"margin:0; mso-line-height-rule:exactly; font-size:14px; line-height:1=
25%; font-weight:bold"><span style=3D"color: #00569c;">Security &amp; Priva=
cy</span></h2>
<p style=3D"mso-line-height-rule:exactly; font-size:12px; line-height:125%;=
 font-weight:normal">Walmart protects your security and privacy. We will ne=
ver ask for personal information (such as passwords or credit card numbers)=
 in an email. If you receive such a request, please do not respond to the e=
mail.</p></div></div></td></tr></tbody></table>
</div>
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ace:0pt;width:199px">
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<div id=3D"column-3-1" class=3D"hse-column hse-size-4">
  <table role=3D"presentation" cellpadding=3D"0" cellspacing=3D"0" width=3D=
"100%" style=3D"border-spacing:0 !important; border-collapse:collapse; mso-=
table-lspace:0pt; mso-table-rspace:0pt"><tbody><tr><td class=3D"hs_padded" =
style=3D"border-collapse:collapse; mso-line-height-rule:exactly; font-famil=
y:Arial, sans-serif; font-size:15px; color:#23496d; word-break:break-word; =
padding:10px 20px"><div id=3D"hs_cos_wrapper_module-3-1-0" class=3D"hs_cos_=
wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style=3D"color: i=
nherit; font-size: inherit; line-height: inherit;" data-hs-cos-general-type=
=3D"widget" data-hs-cos-type=3D"module"><div id=3D"hs_cos_wrapper_module-3-=
1-0_" class=3D"hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_ric=
h_text" style=3D"color: inherit; font-size: inherit; line-height: inherit;"=
 data-hs-cos-general-type=3D"widget" data-hs-cos-type=3D"rich_text"><h2 sty=
le=3D"margin:0; mso-line-height-rule:exactly; font-size:14px; line-height:1=
50%; font-weight:bold"><span style=3D"color: #00569c;">Security &amp; Priva=
cy</span></h2>
<p style=3D"mso-line-height-rule:exactly; font-size:12px; line-height:150%;=
 font-weight:normal"><a href=3D"https://cKwBD04.na1.hubspotlinks.com/Ctc/OP=
+113/cKwBD04/VW4sHX8d4M2FW2wxq314y2Gy0W5yX2x94QwdJxN1n_9Yp3q8_QV1-WJV7CgD6W=
N6fTWSMCbfFNW6HdYS22-PTTBW7Xpgh96c4gNPW1x9HFh9gR-jhW8GvcLJ58G5MhW4HnLW857n0=
L4W4qhLDJ3ftncYW81Zm642kdXshW4nYcqb2Qy5bLN4dmfDGtS2blW8zN8YY1fxTFJW7KLBMC9l=
3gfSW9kFQcw6Qrk4-VRSR6f95wKpVW8xnQ6j8nh0K-W7p3Hwj2jj6MxW8nZDNs61NlgJW6tnCR5=
20Cj5-W8pF3M56SZXfDW5ddFp63dv3dnN81qbCGP-HPKW4qHQb-7Twz7B39RJ1" rel=3D"noop=
ener" style=3D"mso-line-height-rule:exactly; color:#0071dc; font-weight:bol=
d" data-hs-link-id=3D"0" target=3D"_blank">Seller Center</a></p>
<p style=3D"mso-line-height-rule:exactly; font-size:12px; line-height:150%;=
 font-weight:normal"><a href=3D"https://cKwBD04.na1.hubspotlinks.com/Ctc/OP=
+113/cKwBD04/VW4sHX8d4M2FW2wxq314y2Gy0W5yX2x94QwdJxN1n_9YJ3q905V1-WJV7CgGcY=
W1S4Jg34TN9p7W8Nq58j6RQ_PgW6WWJzD8bCSKJW4Mqf3K7tPppSW2T5xMp6KQNq4VRC00m5jZP=
KDW7xwr6f444DWqW8P19dT4vZ9K9W5wQmCT6Jpyj2W4zJs5s58tgy6W59P3xt4QZVDTW47NKTj8=
4YfmTW6kK4WH1m3RJsW1gKnFd4T4752W7JrsM02pN0MLW6C4WCt1c6W2SN1kYCPTLbG3WW7C650=
H9106HjW7PGmt28ydfJ1W6JS5L82SfCvCW7_3R6p55Wl4GW52hHDC7djYWtN2flK9txfVjlW4J9=
kFj54NXVR3ftg1" rel=3D"noopener" style=3D"mso-line-height-rule:exactly; col=
or:#0071dc; font-weight:bold" data-hs-link-id=3D"0" target=3D"_blank">Selle=
r Help</a></p>
<p style=3D"mso-line-height-rule:exactly; font-size:12px; line-height:150%;=
 font-weight:normal"><a href=3D"https://cKwBD04.na1.hubspotlinks.com/Ctc/OP=
+113/cKwBD04/VW4sHX8d4M2FW2wxq314y2Gy0W5yX2x94QwdJxN1n_9Yp3q8_QV1-WJV7CgTgY=
N146lV0V_9sfW5hnJW07DNY1FW3SSsph8t4pGyW59g4xt8ZVcQyW1zLVjR7ZXDM6W34vhfr1b2F=
h9W4rqLJn3W6PbqW5L7MyK3FXRQBW170Yk81gDRxCW30hv755jV-1hW5SQ3LV79NjBGW4j_9mZ2=
FNB_HW4RwYMR2fFHwtW7RLkH84dd9KRW71RdYh8JbTlvW3FCKVt4KSzqhW2Rz71l2_3dG2W61pm=
-G3tm7TVW5nVlC98Dc1bmW1Fn8BK6plt2xN5Mcqb6FdVz3W1v5B-X72PkDV37gQ1" rel=3D"no=
opener" style=3D"mso-line-height-rule:exactly; color:#0071dc; font-weight:b=
old" data-hs-link-id=3D"0" target=3D"_blank">Developer Portal</a></p></div>=
</div></td></tr></tbody></table>
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    <!--[if !((mso)|(IE))]><!-- -->
      <div class=3D"hse-column-container hse-border-bottom hse-border" styl=
e=3D"min-width:280px; max-width:600px; width:100%; Margin-left:auto; Margin=
-right:auto; border-collapse:collapse; border-spacing:0; border-left:1px so=
lid #cbd6e2; border-right:1px solid #cbd6e2; box-sizing:border-box; border-=
bottom:1px solid #cbd6e2; background-color:#0071dc" bgcolor=3D"#0071dc">
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   =20
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pse;border-spacing:0;">
      <table align=3D"center" style=3D"border-collapse:collapse;mso-table-l=
space:0pt;mso-table-rspace:0pt;width:600px;border-bottom:1px solid #cbd6e2;=
border-left:1px solid #cbd6e2;border-right:1px solid #cbd6e2" cellpadding=
=3D"0" cellspacing=3D"0" role=3D"presentation" class=3D"hse-border-bottom h=
se-border" width=3D"600" bgcolor=3D"#0071dc">
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<!--[if gte mso 9]>
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  <table role=3D"presentation" cellpadding=3D"0" cellspacing=3D"0" width=3D=
"100%" style=3D"border-spacing:0 !important; border-collapse:collapse; mso-=
table-lspace:0pt; mso-table-rspace:0pt"><tbody><tr><td class=3D"hs_padded" =
style=3D"border-collapse:collapse; mso-line-height-rule:exactly; font-famil=
y:Arial, sans-serif; font-size:15px; color:#23496d; word-break:break-word; =
padding:0px 20px 0px 0px"><div id=3D"hs_cos_wrapper_module-4-0-0" class=3D"=
hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style=3D"c=
olor: inherit; font-size: inherit; line-height: inherit;" data-hs-cos-gener=
al-type=3D"widget" data-hs-cos-type=3D"module"><!-- email_footer.module - e=
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<table role=3D"presentation" class=3D"hse-footer hse-secondary" width=3D"10=
0%" cellpadding=3D"0" cellspacing=3D"0" style=3D"border-spacing:0 !importan=
t; border-collapse:collapse; mso-table-lspace:0pt; mso-table-rspace:0pt; fo=
nt-family:Arial, sans-serif; font-size:12px; line-height:135%; color:#23496=
d; margin-bottom:0; padding:0">
    <tbody>
        <tr>
            <td align=3D"left" valign=3D"top" style=3D"border-collapse:coll=
apse; mso-line-height-rule:exactly; font-family:Arial, sans-serif; font-siz=
e:15px; color:#23496d; word-break:break-word; text-align:left; margin-botto=
m:0; line-height:135%; padding:10px 20px">
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                <p style=3D"mso-line-height-rule:exactly; font-family:Arial=
, sans-serif; font-size:12px; font-weight:normal; text-decoration:none; fon=
t-style:normal; color:#ffffff; direction:lrt" dir=3D"lrt">
                  Walmart eCommerce, 850 Cherry Ave, San Bruno, CA
                </p>
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