Delivered-To: info@designerliving.com Received: by 2002:ac2:569d:0:0:0:0:0 with SMTP id 29csp1452568lfr; Mon, 18 Jul 2022 06:01:44 -0700 (PDT) X-Google-Smtp-Source: AGRyM1uB9FICQQA6z/v7fwFYSlve+dkL+aJxP8GTJy5KtBmn9DpZgNu2EK/mE9i0AZoNZI06Ut6g X-Received: by 2002:a17:906:844c:b0:72b:4d77:fd83 with SMTP id e12-20020a170906844c00b0072b4d77fd83mr25866741ejy.151.1658149304731; Mon, 18 Jul 2022 06:01:44 -0700 (PDT) ARC-Seal: i=1; a=rsa-sha256; t=1658149304; cv=none; d=google.com; s=arc-20160816; b=vFvGDyFczarb6y3gpN1L9xU5aUKLkjybmJJ+BvYIHdpo1b33CLxFuy9Oz/I7qa0y0m m9UFY0gDJlT7cimhZI2OKf5zayt/n/9UEiE52HPn5JpspkZXMabWSX2JrThjWz3o/L4e f8g/PBh4drEkuaLl+kJMyOAe7s8ZFHTS6rImVo122HhydknH/iqh3g5tqXH6G4kfJXwv vQFRj9jr6umG5UbOsbTIZb4NjkbraGGY7iLsHJLdp17DECGRGy2NnLCYFQ13cj8/ECfn WL6r1Fpz0LPPmGuretUArYt7OteObhjoFSEUTLUd+H1DA147wFscpXic06AdI33AInt0 11Rw== ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20160816; h=auto-submitted:precedence:content-transfer-encoding:mime-version :subject:message-id:to:reply-to:from:date:ironport-sdr :dkim-signature; bh=KTkT8wAvUfSyi/4k3AZj64S5I9RufXye5BaSTmk8roQ=; b=bKF/1pmkMNNnd+vE2L86JAfDjBosnCUa2LjKwnU1dS8Tmadvg3baEZm/VoGCQV0cVE 7E9d7R1F3EktdwGToao2mmgoCC/9szzfLEs8WuWnsqG/Oe8dwqnZ8Yr7X9cRoCRu6hSS 4zOVC8/fq3F1XXpAmNTTV6ylwVEUAtmqYdptTaXRsKdNOy30j0xbkS2pL/A9xyw2Z9UR ZI8r/RthQwfydGckmzjWYyAIiasWet/YUfnGO16VN6X2ejWErVVjMx+XA/Wbn4NbQS7X LdKWsWyJBPbyZlrhHBDkkrhtJui9+X3B9jq77BDQW91Vez5mMimPOD23/Vj/kKq5xXI8 wgjA== ARC-Authentication-Results: i=1; mx.google.com; dkim=pass header.i=@dhl.com header.s=20140901 header.b=SJHKzYl+; spf=pass (google.com: domain of prvs=19134a5ae=supporto@dhl.com designates 165.72.200.203 as permitted sender) smtp.mailfrom="prvs=19134a5ae=supporto@dhl.com"; dmarc=pass (p=REJECT sp=REJECT dis=NONE) header.from=dhl.com Return-Path: Received: from gateway11c.dhl.com (gateway11c.dhl.com. [165.72.200.203]) by mx.google.com with ESMTPS id 6-20020a508e06000000b00437b2f9e6c7si15731527edw.269.2022.07.18.06.01.44 for (version=TLS1_2 cipher=ECDHE-ECDSA-AES128-GCM-SHA256 bits=128/128); Mon, 18 Jul 2022 06:01:44 -0700 (PDT) Received-SPF: pass (google.com: domain of prvs=19134a5ae=supporto@dhl.com designates 165.72.200.203 as permitted sender) client-ip=165.72.200.203; Authentication-Results: mx.google.com; dkim=pass header.i=@dhl.com header.s=20140901 header.b=SJHKzYl+; spf=pass (google.com: domain of prvs=19134a5ae=supporto@dhl.com designates 165.72.200.203 as permitted sender) smtp.mailfrom="prvs=19134a5ae=supporto@dhl.com"; dmarc=pass (p=REJECT sp=REJECT dis=NONE) header.from=dhl.com DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=dhl.com; l=9063; s=20140901; t=1658149305; h=date:from:reply-to:to:message-id:subject:mime-version: content-transfer-encoding; bh=KTkT8wAvUfSyi/4k3AZj64S5I9RufXye5BaSTmk8roQ=; b=SJHKzYl+BfamGTa7pLlv7bcDAtsU2/GWCQLt1NVERD01yVW3toTa+vPp SNC7P3Czk286RURe6JUFnPGTSaT+++NQu7tCZMmrBYnnF6NuCGwMCubD1 cCx9cbaBBBH7cCuTwxe6k2kKssKqkL95btTGQB2u61YINI12qq3Be8yuV jHvSEe/vvMrZ8kzWJBSMmGPPGLZMoqDTFa3olmJJyo0hOoq5OrPUV7Iub gZoEGl3Cm29Q29p8WNkndRsa1iiL4fR5lsf/j3spYNhjGscm3eo6gEz97 j4tnuzg+QurBt8V5giPUAVSS3rEn/IGi7ENDJaSwgw2zBZ+Cs7Ytx1pFF g==; IronPort-SDR: jCJ7lOY894xs34RVdL0c9P7lUk//oEaY/NWck8esiQgMnIncoSn+mhcNGyO24uYLxcEl+Qxlek CuyD0nTteMRA== X-ExtLoop1: 1 Received: from unknown (HELO app130169.dus1.service-now.com) ([2.248.65.80]) by gateway11c.dhl.com with ESMTP/TLS/ECDHE-RSA-AES256-GCM-SHA384; 18 Jul 2022 13:01:44 +0000 Date: Mon, 18 Jul 2022 06:01:43 -0700 (PDT) From: "Supporto TECHLINE (DHL IT)" Reply-To: "Supporto TECHLINE (DHL IT)" To: info@designerliving.com Message-ID: <22984171.20675.1658149303443@app130169.dus1.service-now.com> Subject: =?UTF-8?Q?Il_Ticket_CS1102353_=C3=A8_stato_creato_con_s?= =?UTF-8?Q?uccesso_per_Conferma_Spedizione_DHL_Expr?= =?UTF-8?Q?ess___#Ref_2022071800290183/_Ticket_CS11?= =?UTF-8?Q?02353_was_created_successfully_for_Confe?= MIME-Version: 1.0 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable X-ServiceNow-Source: Notification-91414fd21b58f8501d1fa64b234bcbe1 X-ServiceNow-SysEmail-Version: 2 Precedence: bulk Auto-Submitted: auto-generated X-ServiceNow-Generated: true

 

Gentile Cliente,

Grazie per aver contattato il Supporto = Tecnico DHL. E=E2=80=99 stato creato il ticket CS1102353-Conferma Spedizion= e DHL Express #Ref 2022071800290183. Uno dei nostri collaboratori le risp= onder=C3=A0 al pi=C3=B9 presto.

Pu=C3=B2 verificare lo sviluppo del suo= ticket appena aperto tramite il link Clicca qui per accedere al ticket: CS1102353.

Desideriamo informarla che il Supporto = Tecnico DHL =C3=A8 attivo per richieste di supporto all=E2=80=99utilizzo de= i TOOLS per la preparazione delle spedizioni.

Per comunicazioni riguardanti altre tip= ologie di casistiche (es. reclami amministrativi, problematiche operative q= uali danni alla spedizione, ritardo di consegna, smarrimenti, spedizioni no= n ancora fatturate, informazioni su tematiche doganali, informazioni o modi= fiche su ritiri prenotati etc...) la invitiamo a contattare il Servizio Cli= enti DHL attraverso i seguenti canali (in questo caso =C3=A8 pos= sibile che il ticket venga chiuso direttamente):

=C2=B7    Telefonicament= e, al numero 199 199 345

=C2=B7    Tramite Live C= hat/Web form, al seguente link: https://www.dhl.it/it/contact_center/contatti_e= xpress.html

 

C=E2=80=99=C3=A8 una nuova moda= lit=C3=A0 per contattare il supporto tecnico, attraverso la CHAT, senza alc= un costo dalle 9 alle 18 dal luned=C3=AC al venerd=C3=AC; questi i passaggi= che devi seguire:

Accedi al tuo profilo MyDHL+ --= > Clicca 'Aiuto e Supporto' --> Clicca 'Contattaci' --> Clicca 'Co= ntattare il Supporto Tecnico'.

 

Cordialmente,

-----------------------

DHL Techline

 

 

 De= ar Customer,

Thank you for contacting the IT CFIT Te= am via the MyDHL+ portal. A ticket with the number CS1102353- Conferma= Spedizione DHL Express #Ref 2022071800290183 was created. One of our age= nts will come back to you as soon as possible.

You can watch the progress of your tick= et via the following link Click h= ere to access ticket: CS1102353.

We would like to inform You that DHL Te= chline is active to support You only about tools to create shipments.

For request about other types of proble= ms (e.g. Finance issue, Delivery delay, damaged shipments, lost shipments, = Customs information, pickup information etc...) please contact Customer Ser= vice by the following channels (in this case the ticket could be= closed):

=C2=B7    By phone, at 1= 99 199 345

=C2=B7    By Live Chat/W= eb form, at the following link: https://mydhl.express.dhl/it/en/help-and= -support.html#/contact_us

 

There is a new way to contact t= echnical support, through the CHAT, at no cost from 9 to 18 from Monday to = Friday; these are the steps you need to follow:

Log into your MyDHL+ profile&nb= sp; --> Click 'Help and Support' --> Click 'Contact Us' --> Click = Get Technical Support'.

 

Best regards,

-----------------------

DHL Techline=

 

 
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