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[209.85.220.41]) by mx.google.com with SMTPS id j21-20020a056e02219500b002d3abbb9eaasor6175654ila.137.2022.06.06.15.23.51 for (Google Transport Security); Mon, 06 Jun 2022 15:23:52 -0700 (PDT) Received-SPF: pass (google.com: domain of maynardstepmom@gmail.com designates 209.85.220.41 as permitted sender) client-ip=209.85.220.41; Authentication-Results: mx.google.com; dkim=pass header.i=@gmail.com header.s=20210112 header.b=YrU3fqhj; spf=pass (google.com: domain of maynardstepmom@gmail.com designates 209.85.220.41 as permitted sender) smtp.mailfrom=maynardstepmom@gmail.com; dmarc=pass (p=NONE sp=QUARANTINE dis=NONE) header.from=gmail.com DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=20210112; h=mime-version:references:in-reply-to:from:date:message-id:subject:to; bh=kMglkXqBzgheIAeuXMF11bTruN6ShPoqNXNbEiTx2X0=; b=YrU3fqhjeOsBeb728nMIzt2RoFk+ur1GSfHNIaH0zekISXtaOID86wCgswfntGaAwU OY2it8WLR7X8M0sUWNE0ZkMCoqhj+ZqxxBtNecea1rD0sJBlxi2l7/znKl8gclFMaH2L XRdtpBk3FAiWeVUsgMFKlChAKit17UhITRgSMq2dnk62HfIcGxBe1F7/OihMpb3oym40 dXy2DbHp4GDB+Mc3fgQMYXiGYC8xNvva4ttrXUsSFOdi72NLOh8oS4aP+QD5aEEGTZEb JRR/vlCyyo0h9vieUSKBRx7m1lHQSN9qcjIK6Ri6qgqN/htfg0yiUfpuc5CgrKcS82Iv qjNw== X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20210112; h=x-gm-message-state:mime-version:references:in-reply-to:from:date :message-id:subject:to; bh=kMglkXqBzgheIAeuXMF11bTruN6ShPoqNXNbEiTx2X0=; b=T0v4EhryDY35bjSpW+SR9Z2jiChZ9vhqtYQzZgz+rjP+viCe1TFPZkJmwLT/jaNyx6 jdkbHdY189yqpTM0guluatY5ses0kkk8aLnHRe6ihfYibp1Y7lRcdZDgnGvtM4pMXBQh 2LHUnrpvK38KTd51eH2IfAkcckebT1uKhj2y4peckupXVg+LnkasoqVXn2ZiDUtR3ZN4 YP3Hf/RcsdNSutf/5N5XMWTSDSTbemucl5EOeg82Hh+2RCO/XnFKK371F81qp/3uuyzb uqBtcUPwl/aSCHuVxBMCGPHDTB19pexRU56TAHxfKnLRv2S/ifoFhxeMPvf4wfPPCaj3 9zkg== X-Gm-Message-State: AOAM532dNlTNKr3w6qL2DgDkRlCOahd+wusR/xiHk9dlJQlRKQ5ViVgq SzU3N6BucEIKxUVhXTLOQDyRTWxPxiVHBSYuVJojSO7dgL4= X-Google-Smtp-Source: ABdhPJyV6tP9tCKTKcnHB+spXSuKHAyG7uy1rP3ODeNUjDFFz0RlBKkDy1voLUxH0lA9j6lfMy6ZHyngRddTkl3HWUM= X-Received: by 2002:a05:6e02:148c:b0:2d1:8e79:17d0 with SMTP id n12-20020a056e02148c00b002d18e7917d0mr14095183ilk.314.1654554231478; Mon, 06 Jun 2022 15:23:51 -0700 (PDT) MIME-Version: 1.0 References: <938256b43ad6cc90@b9ba80eb9c56d7bd> In-Reply-To: <938256b43ad6cc90@b9ba80eb9c56d7bd> From: kelli jenkins Date: Mon, 6 Jun 2022 16:23:40 -0600 Message-ID: Subject: Re: Return #Ref 2022060600290042 To: "info@designerliving.com" Content-Type: multipart/alternative; boundary="0000000000003a9e9505e0ceed2a" --0000000000003a9e9505e0ceed2a Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Let's go forward with the partial refund for the missing items, I will just use this duvet in my trailer. Thanks, Kelli On Mon, Jun 6, 2022 at 12:54 PM info@designerliving.com < info@designerliving.com> wrote: > Hello Kelli, > > > Thank you for your email. > > Unfortunately, I will not be able to exchange the item with a different > product. > > Here's a few options: > > > If you would like to keep the item missing the pieces I can offer a > partial refund. (Refund will take 3-5 business days to be returned back t= o > the original payment method.) > > If you would like to return the item for a full refund then you can then > purchase the item that you want. > > Please be advised that once a return has been received our > warehouse inspects all returns, to ensure that items are not damaged > etc, and are in their original packaging. They will then process return > paper work and forward to our Customer Service team with the authorizatio= n > to process the refund. The whole process takes approximately 10-15 busine= ss > days from the time the warehouse receives the return. > > Last option is that I can send a replacement of the same item. (not a > different item) > > Please let me know what works best for you. > > > Thank you, > > Latesia > > Customer Service Rep. > > Designer Living > > > > =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D > > > Hi Latesia, > > > I am returning the Madison Park Willa 3 piece duvet set due to missing > pieces. I agreed to an exchange versus return. I would like to exchange > for the Madison Park Pure Ronan 5 Piece Cotton Duvet Cover Set listed by > your company. Can I get a refund for the Willa and purchase the Ronan > available from your company through Ebay? > > Thanks, > Kelli > > Hi Kelli, > designerlivingus sent you a message about your request:Hello Ebay > Customer, Sorry to hear you are missing the shams to complete the duvet > set. Please be sure to unfold the complete duvet to be sure the shams > aren't folded inside with the duvet. We would like to offer a full > replacement instead of a refund. Please let me know what works best for > you. Again, we apologize for any inconvenience this may have costed. Than= k > you, Latesia Customer Service Rep. Designer Living info@designerliving.co= m To > reply now, see the request details.If you haven't agreed on a solution by > June 4, 2022, you can ask us to step in and help. If you and your seller > need more time to work things out, your request will stay open until July > 5, 2022. > See return details > Madison Park Willa 3 Piece Cotton Printed Duvet Cover SetOrder > Number:05-08665-86359Item Id:154630829211Seller Id:designerlivingusReturn > Id:5213049673 > > > > Email reference id: [#99f904b485cb4a909de9d1b0b73d1e1b#]We don't check > this mailbox, so please don't reply to this message. If you have a > question, go to Help & Contact.eBay sent this message to Kelli Jenkins > (maynard-49). Learn more about account protection. eBay is committed to > your privacy. Learn more about our privacy notice and user > agreement.=C2=A91995=E2=80=8C-2022 eBay Inc., 2025 Hamilton Avenue, San J= ose, CA 95125 --0000000000003a9e9505e0ceed2a Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable
Let's go forward=C2=A0with the partial refund for the = missing items, I will just use this duvet in my=C2=A0trailer.=C2=A0
Thanks,
Kelli

On Mon, Jun 6, 2022 at 12:54 PM info@designerliving.com <info@designerliving.com> wrote:<= br>

Hello Kelli,<= /p>


Thank you for your email.

Unfortunately, I will not = be able to exchange the item with a different product.

Here's a f= ew options:


If you would like to keep the item missing the= pieces I can offer a partial refund. (Refund will take 3-5 business days t= o be returned back to the original payment method.)

If you would like= to return the item for a full refund then you can then purchase the item t= hat you want.=C2=A0

Please be advised that once a return has been rec= eived=C2=A0our warehouse=C2=A0inspects all returns, to ensure that items ar= e not damaged etc,=C2=A0and are=C2=A0in their original packaging. They will= then process return paper work and forward to our Customer Service team=C2= =A0with the authorization to process the refund. The whole process takes ap= proximately=C2=A010-15 business days from the time the warehouse receives t= he return.

Last option is that I can send a replacement of the same i= tem. (not a different item)

Please let me know what works best for yo= u.=C2=A0


Thank you,

Latesia=C2=A0

Customer Ser= vice Rep.

Designer Living=C2=A0


=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D


Hi Latesia,


I am returning the Madison Park Wi= lla 3 piece duvet set due to missing pieces.=C2=A0 I agreed to an exchange = versus return.=C2=A0 I would like to exchange for the=C2=A0Madison Park Pure Ronan 5 Piece Cotton Duvet Cover Set=C2=A0=C2= =A0listed by your company.=C2=A0 Can I get a refund for the Willa and purch= ase the Ronan available from your company through Ebay?

Thanks,
K= elli

= <= /tr>
Hi Kelli,
designerliv= ingus sent you a message about your request:Hello Ebay Customer, Sorry to h= ear you are missing the shams to complete the duvet set. Please be sure to = unfold the complete duvet to be sure the shams aren't folded inside wit= h the duvet. We would like to offer a full replacement instead of a refund.= Please let me know what works best for you. Again, we apologize for any in= convenience this may have costed. Thank you, Latesia Customer Service Rep. = Designer Living=C2=A0info@designerliving.com=C2=A0To reply now, see the request detai= ls.If you haven't agreed on a solution by June 4, 2022, you can ask us = to step in and help. If you and your seller need more time to work things o= ut, your request will stay open until July 5, 2022.
=
See return details
=
=C2=A0Madison P= ark Willa 3 Piece Cotton Printed Duvet Cover SetOrder Number:05-08665-86359= Item Id:154630829211Seller Id:designerlivingusReturn Id:5213049673

=

=

Email reference id: [#99f904b485cb4a909de9d1b0b73d1= e1b#]We don't check this mailbox, so please don't reply to this mes= sage. If you have a question, go to=C2=A0Help & Contact.eBay sent this = message to Kelli Jenkins (maynard-49). Learn more about=C2=A0account protec= tion. eBay is committed to your privacy. Learn more about our=C2=A0privacy = notice=C2=A0and=C2=A0user agreement.=C2=A91995=E2=80=8C-2022 eBay Inc., 202= 5 Hamilton Avenue, San Jose, CA 95125
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