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MIME-Version: 1.0
From: kelli jenkins <maynardstepmom@gmail.com>
Date: Mon, 6 Jun 2022 11:57:42 -0600
Message-ID: <CAJ4Tz4Kr3wGy4KP4oz8zZTkM+LCJaY52nxwjxR_DOfnNwpZ4fw@mail.gmail.com>
Subject: Return
To: info@designerliving.com
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Hi Latesia,

I am returning the Madison Park Willa 3 piece duvet set due to missing
pieces.  I agreed to an exchange versus return.  I would like to exchange
for the  Madison Park Pure Ronan 5 Piece Cotton Duvet Cover Set  listed by
your company.  Can I get a refund for the Willa and purchase the Ronan
available from your company through Ebay?

Thanks,
Kelli

Hi Kelli,

designerlivingus sent you a message about your request:

Hello Ebay Customer, Sorry to hear you are missing the shams to complete
the duvet set. Please be sure to unfold the complete duvet to be sure the
shams aren't folded inside with the duvet. We would like to offer a full
replacement instead of a refund. Please let me know what works best for
you. Again, we apologize for any inconvenience this may have costed. Thank
you, Latesia Customer Service Rep. Designer Living info@designerliving.com

To reply now, see the request details.

If you haven't agreed on a solution by June 4, 2022, you can ask us to step
in and help. If you and your seller need more time to work things out, your
request will stay open until July 5, 2022.
See return details
<https://www.ebay.com/rtn/Return/ReturnsDetail?returnId=3D5213049673&mkevt=
=3D1&mkpid=3D0&emsid=3De11923.m4972.l9248&mkcid=3D7&ch=3Dosgood&euid=3D99f9=
04b485cb4a909de9d1b0b73d1e1b&bu=3D44616077035&exe=3Deuid&ext=3D39554&osub=
=3D-1%7E1&crd=3D20220601052103&segname=3D11923&sojTags=3Dch%3Dch%2Cbu%3Dbu%=
2Cnull%2Cexe%3Dexe%2Cext%3Dext%2Cosub%3Dosub%2Ccrd%3Dcrd%2Csegname%3Dsegnam=
e%2Cchnl%3Dmkcid>

[image: Madison Park Willa 3 Piece Cotton Printed Duvet Cover Set]


Madison Park Willa 3 Piece Cotton Printed Duvet Cover Set

Order Number:
05-08665-86359
<https://www.ebay.com/vod/FetchOrderDetails?orderId=3D05-08665-86359>

Item Id:
154630829211

Seller Id:

designerlivingus

Return Id:

5213049673

Email reference id: [#99f904b485cb4a909de9d1b0b73d1e1b#]

We don't check this mailbox, so please don't reply to this message. If you
have a question, go to Help & Contact
<https://ocsnext.ebay.com/ocs/home?mkevt=3D1&mkpid=3D0&emsid=3De11923.m1852=
.l6369&mkcid=3D7&ch=3Dosgood&euid=3D99f904b485cb4a909de9d1b0b73d1e1b&bu=3D4=
4616077035&exe=3Deuid&ext=3D39554&osub=3D-1%7E1&crd=3D20220601052103&segnam=
e=3D11923&sojTags=3Dch%3Dch%2Cbu%3Dbu%2Cnull%2Cexe%3Dexe%2Cext%3Dext%2Cosub=
%3Dosub%2Ccrd%3Dcrd%2Csegname%3Dsegname%2Cchnl%3Dmkcid>
.

eBay sent this message to Kelli Jenkins (maynard-49). Learn more about acco=
unt
protection
<https://rover.ebay.com/rover/0/e11923.m1852.l3167/7?euid=3D99f904b485cb4a9=
09de9d1b0b73d1e1b&bu=3D44616077035&segname=3D11923&crd=3D20220601052103&osu=
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ch,segname=3Dsegname,crd=3Dcrd,url=3Dloc,osub=3Dosub>.
eBay is committed to your privacy. Learn more about our privacy notice
<https://rover.ebay.com/rover/0/e11923.m1852.l3168/7?euid=3D99f904b485cb4a9=
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b=3D-1~1&ch=3Dosgood&loc=3Dhttps%3A%2F%2Fpages.ebay.com%2Fhelp%2Fpolicies%2=
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 and user agreement
<https://rover.ebay.com/rover/0/e11923.m1852.l3165/7?euid=3D99f904b485cb4a9=
09de9d1b0b73d1e1b&bu=3D44616077035&segname=3D11923&crd=3D20220601052103&osu=
b=3D-1~1&ch=3Dosgood&loc=3Dhttps%3A%2F%2Fpages.ebay.com%2Fhelp%2Fpolicies%2=
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segname=3Dsegname,crd=3Dcrd,url=3Dloc,osub=3Dosub>
.

=C2=A91995=E2=80=8C-2022 eBay Inc., 2025 Hamilton Avenue, San Jose, CA 9512=
5

--00000000000011163c05e0cb3679
Content-Type: text/html; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable

<div dir=3D"ltr">Hi Latesia,<div><br></div><div>I am returning the Madison =
Park Willa 3 piece duvet set due to missing pieces.=C2=A0 I agreed to an ex=
change versus return.=C2=A0 I would like to exchange for the=C2=A0

<span style=3D"color:rgb(17,24,32);font-family:Skin-market-sans;font-size:1=
8px;font-weight:700">Madison Park Pure Ronan 5 Piece Cotton Duvet Cover Set=
=C2=A0</span>=C2=A0listed by your company.=C2=A0 Can I get a refund for the=
 Willa and purchase the Ronan available from your company through Ebay?<br>=
<br>Thanks,<br>Kelli<br><br><table id=3D"gmail-m_6072345311639249957bodyCon=
tainer" width=3D"100%" border=3D"0" cellspacing=3D"0" cellpadding=3D"0" ali=
gn=3D"center"><tbody><tr><td width=3D"100%" valign=3D"top" style=3D"border:=
none"><table width=3D"100%" border=3D"0" cellspacing=3D"0" cellpadding=3D"0=
" align=3D"center" style=3D"background-color:rgb(249,249,249);border-left:1=
px solid rgb(221,221,221);border-right:1px solid rgb(221,221,221);max-width=
:600px"><tbody><tr><td valign=3D"top"><p align=3D"left" style=3D"font-famil=
y:&quot;Helvetica Neue&quot;,Helvetica,Arial;line-height:normal;color:rgb(5=
1,51,51);font-size:14px;margin:24px 16px 0px">Hi Kelli,</p></td></tr></tbod=
y></table></td></tr></tbody></table><table id=3D"gmail-m_607234531163924995=
7bodyContainer" width=3D"100%" border=3D"0" cellspacing=3D"0" cellpadding=
=3D"0" align=3D"center"><tbody><tr><td width=3D"100%" valign=3D"top" style=
=3D"border:none"><table width=3D"100%" border=3D"0" cellspacing=3D"0" cellp=
adding=3D"0" align=3D"center" style=3D"background-color:rgb(249,249,249);bo=
rder-left:1px solid rgb(221,221,221);border-right:1px solid rgb(221,221,221=
);max-width:600px"><tbody><tr><td valign=3D"top"><p align=3D"left" style=3D=
"font-family:&quot;Helvetica Neue&quot;,Helvetica,Arial;line-height:normal;=
color:rgb(51,51,51);font-size:14px;margin:16px 16px 0px">designerlivingus s=
ent you a message about your request:</p></td></tr><tr><td valign=3D"top"><=
p align=3D"left" style=3D"font-family:&quot;Helvetica Neue&quot;,Helvetica,=
Arial;line-height:normal;color:rgb(51,51,51);font-size:14px;margin:16px 16p=
x 0px"><q>Hello Ebay Customer, Sorry to hear you are missing the shams to c=
omplete the duvet set. Please be sure to unfold the complete duvet to be su=
re the shams aren&#39;t folded inside with the duvet. We would like to offe=
r a full replacement instead of a refund. Please let me know what works bes=
t for you. Again, we apologize for any inconvenience this may have costed. =
Thank you, Latesia Customer Service Rep. Designer Living=C2=A0<a href=3D"ma=
ilto:info@designerliving.com" target=3D"_blank">info@designerliving.com</a>=
=C2=A0</q></p></td></tr><tr><td valign=3D"top"><p align=3D"left" style=3D"f=
ont-family:&quot;Helvetica Neue&quot;,Helvetica,Arial;line-height:normal;co=
lor:rgb(51,51,51);font-size:14px;margin:16px 16px 0px">To reply now, see th=
e request details.</p></td></tr><tr><td valign=3D"top"><p align=3D"left" st=
yle=3D"font-family:&quot;Helvetica Neue&quot;,Helvetica,Arial;line-height:n=
ormal;color:rgb(51,51,51);font-size:14px;margin:16px 16px 0px">If you haven=
&#39;t agreed on a solution by June 4, 2022, you can ask us to step in and =
help. If you and your seller need more time to work things out, your reques=
t will stay open until July 5, 2022.</p></td></tr></tbody></table></td></tr=
></tbody></table><table id=3D"gmail-m_6072345311639249957bodyContainer" wid=
th=3D"100%" border=3D"0" cellspacing=3D"0" cellpadding=3D"0" align=3D"cente=
r"><tbody><tr><td width=3D"100%" valign=3D"top" style=3D"border:none"><tabl=
e width=3D"100%" border=3D"0" cellspacing=3D"0" cellpadding=3D"0" align=3D"=
center" style=3D"background-color:rgb(249,249,249);border-left:1px solid rg=
b(221,221,221);border-right:1px solid rgb(221,221,221);max-width:600px"><tb=
ody><tr><td valign=3D"top" style=3D"padding:21px 16px 26px"><table width=3D=
"100%" align=3D"left" cellspacing=3D"0" cellpadding=3D"0" border=3D"0"><tbo=
dy><tr><td valign=3D"top" align=3D"center" bgcolor=3D"#0079bc" style=3D"bac=
kground-image:linear-gradient(rgb(0,121,188) 0%,rgb(0,81,158) 100%);backgro=
und-color:rgb(0,121,188);padding:10px 17px;border-radius:3px;border:1px sol=
id rgb(51,51,51)"><a href=3D"https://www.ebay.com/rtn/Return/ReturnsDetail?=
returnId=3D5213049673&amp;mkevt=3D1&amp;mkpid=3D0&amp;emsid=3De11923.m4972.=
l9248&amp;mkcid=3D7&amp;ch=3Dosgood&amp;euid=3D99f904b485cb4a909de9d1b0b73d=
1e1b&amp;bu=3D44616077035&amp;exe=3Deuid&amp;ext=3D39554&amp;osub=3D-1%7E1&=
amp;crd=3D20220601052103&amp;segname=3D11923&amp;sojTags=3Dch%3Dch%2Cbu%3Db=
u%2Cnull%2Cexe%3Dexe%2Cext%3Dext%2Cosub%3Dosub%2Ccrd%3Dcrd%2Csegname%3Dsegn=
ame%2Cchnl%3Dmkcid" target=3D"_blank" style=3D"color:rgb(255,255,255);text-=
decoration-line:none;font-size:14px;line-height:normal;font-weight:bold;fon=
t-family:Helvetica,Arial,sans-serif;padding:10px 15px;white-space:nowrap">S=
ee return details</a></td></tr></tbody></table></td></tr></tbody></table></=
td></tr></tbody></table><table id=3D"gmail-m_6072345311639249957bodyContain=
er" width=3D"100%" border=3D"0" cellspacing=3D"0" cellpadding=3D"0" align=
=3D"center"><tbody><tr><td width=3D"100%" valign=3D"top" style=3D"border:no=
ne"><table width=3D"100%" border=3D"0" cellspacing=3D"0" cellpadding=3D"0" =
align=3D"center" style=3D"background-color:rgb(249,249,249);border-left:1px=
 solid rgb(221,221,221);border-right:1px solid rgb(221,221,221);max-width:6=
00px;text-align:center"><tbody><tr><td style=3D"padding:0px 16px"><table wi=
dth=3D"100%" border=3D"0" cellspacing=3D"0" cellpadding=3D"0" align=3D"cent=
er" style=3D"border-top:1px solid rgb(221,221,221);border-bottom:1px solid =
rgb(221,221,221)"><tbody><tr><td cellspacing=3D"0" cellpadding=3D"0" valign=
=3D"top" style=3D"padding:0px"><table valign=3D"top" align=3D"center" width=
=3D"160px" height=3D"184px" cellpadding=3D"0" cellspacing=3D"0" border=3D"0=
" style=3D"vertical-align:top;width:160px;height:184px;display:inline-block=
;border-spacing:0px"><tbody><tr><td valign=3D"top" style=3D"padding:0px"><t=
able width=3D"100%" valign=3D"top" cellpadding=3D"0" cellspacing=3D"0" bord=
er=3D"0" style=3D"border-spacing:0px;width:160px;height:192px;vertical-alig=
n:text-top"><tbody><tr><td valign=3D"top" style=3D"padding:16px 0px"><p sty=
le=3D"width:160px;margin:0px;padding:0px"><img height=3D"160" width=3D"160"=
 src=3D"https://i.ebayimg.com/images/g/zg4AAOSwnYFhVAm1/s-l200.jpg" border=
=3D"0" alt=3D"Madison Park Willa 3 Piece Cotton Printed Duvet Cover Set" cl=
ass=3D"gmail-CToWUd gmail-a6T" tabindex=3D"0" style=3D"cursor: pointer; out=
line: none; display: block; border-radius: 3px; margin: 0px; height: 160px;=
 width: 160px; overflow-wrap: break-word;"></p></td></tr></tbody></table></=
td></tr></tbody></table>=C2=A0<table width=3D"100%" border=3D"0" cellspacin=
g=3D"0" cellpadding=3D"0" align=3D"center" valign=3D"top" style=3D"max-widt=
h:392px;width:392px;display:inline-block;border-spacing:0px"><tbody><tr><td=
 cellspacing=3D"0" cellpadding=3D"0" valign=3D"top" align=3D"center" style=
=3D"width:356px;padding:0px"><table cellspacing=3D"0" cellpadding=3D"0" val=
ign=3D"top" align=3D"center" width=3D"initial" border=3D"0" style=3D"border=
-spacing:0px;width:initial;height:inherit;vertical-align:text-top"><tbody><=
tr><td valign=3D"top" style=3D"padding:16px 0px 16px 16px"><table cellspaci=
ng=3D"0" cellpadding=3D"0" valign=3D"top" align=3D"center" width=3D"100%"><=
tbody><tr><td colspan=3D"2" valign=3D"top" style=3D"font-family:&quot;Helve=
tica Neue&quot;,Helvetica,Arial;line-height:normal;color:rgb(51,51,51);font=
-size:18px;padding-bottom:16px"><p valign=3D"top" style=3D"padding:0px;marg=
in:0px;line-height:normal"></p><div style=3D"width:300px;overflow:auto">Mad=
ison Park Willa 3 Piece Cotton Printed Duvet Cover Set</div><p></p></td></t=
r><tr><td valign=3D"top" style=3D"font-family:&quot;Helvetica Neue&quot;,He=
lvetica,Arial;line-height:normal;color:rgb(51,51,51);font-size:14px;min-wid=
th:90px;padding:0px 97px 8px 0px"><p valign=3D"top" style=3D"margin:0px">Or=
der Number:</p></td><td valign=3D"top" style=3D"font-family:&quot;Helvetica=
 Neue&quot;,Helvetica,Arial;line-height:normal;color:rgb(51,51,51);font-siz=
e:14px;word-break:break-all;padding:0px 0px 8px"><a href=3D"https://www.eba=
y.com/vod/FetchOrderDetails?orderId=3D05-08665-86359" target=3D"_blank">05-=
08665-86359</a></td></tr><tr><td valign=3D"top" style=3D"font-family:&quot;=
Helvetica Neue&quot;,Helvetica,Arial;line-height:normal;color:rgb(51,51,51)=
;font-size:14px;min-width:90px;padding:0px 97px 8px 0px"><p valign=3D"top" =
style=3D"margin:0px">Item Id:</p></td><td valign=3D"top" style=3D"font-fami=
ly:&quot;Helvetica Neue&quot;,Helvetica,Arial;line-height:normal;color:rgb(=
51,51,51);font-size:14px;word-break:break-all;padding:0px 0px 8px">15463082=
9211</td></tr><tr><td valign=3D"top" style=3D"font-family:&quot;Helvetica N=
eue&quot;,Helvetica,Arial;width:187px;line-height:normal;color:rgb(51,51,51=
);font-size:14px;min-width:90px;padding:0px 0px 8px"><p valign=3D"top" styl=
e=3D"margin:0px">Seller Id:</p></td><td valign=3D"top" style=3D"font-family=
:&quot;Helvetica Neue&quot;,Helvetica,Arial;width:116.359px;line-height:nor=
mal;color:rgb(51,51,51);font-size:14px;word-break:break-all;padding:0px 0px=
 8px"><p valign=3D"top" style=3D"margin:0px;line-height:normal;word-break:b=
reak-all">designerlivingus</p></td></tr><tr><td valign=3D"top" style=3D"fon=
t-family:&quot;Helvetica Neue&quot;,Helvetica,Arial;line-height:normal;colo=
r:rgb(51,51,51);font-size:14px;min-width:90px;padding:0px 97px 8px 0px"><p =
valign=3D"top" style=3D"margin:0px">Return Id:</p></td><td valign=3D"top" s=
tyle=3D"font-family:&quot;Helvetica Neue&quot;,Helvetica,Arial;line-height:=
normal;color:rgb(51,51,51);font-size:14px;word-break:break-all;padding:0px =
0px 8px"><p valign=3D"top" style=3D"margin:0px">5213049673</p></td></tr></t=
body></table></td></tr></tbody></table></td></tr></tbody></table></td></tr>=
</tbody></table></td></tr></tbody></table></td></tr></tbody></table><table =
id=3D"gmail-m_6072345311639249957paddingContainer" width=3D"100%" border=3D=
"0" cellpadding=3D"0" cellspacing=3D"0" align=3D"center"><tbody><tr><td wid=
th=3D"100%"><table width=3D"100%" cellspacing=3D"0" cellpadding=3D"0" borde=
r=3D"0" align=3D"center" style=3D"background-color:rgb(249,249,249);border-=
left:1px solid rgb(221,221,221);border-right:1px solid rgb(221,221,221);max=
-width:600px"><tbody><tr><td width=3D"600" style=3D"padding:20px"></td></tr=
></tbody></table></td></tr></tbody></table><table id=3D"gmail-m_60723453116=
39249957paddingContainer" width=3D"100%" border=3D"0" cellpadding=3D"0" cel=
lspacing=3D"0" align=3D"center"><tbody><tr><td width=3D"100%"><table width=
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 id=3D"gmail-m_6072345311639249957paddingContainer" width=3D"100%" border=
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width=3D"100%"><table width=3D"100%" height=3D"24" cellspacing=3D"0" cellpa=
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order-collapse:collapse;border-spacing:0px"><tbody><tr><td width=3D"100%" v=
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