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[209.85.220.41]) by mx.google.com with SMTPS id i28-20020a0561023d1c00b0034831df9e63sor2817800vsv.6.2022.06.03.08.08.35 for (Google Transport Security); Fri, 03 Jun 2022 08:08:35 -0700 (PDT) Received-SPF: neutral (google.com: 209.85.220.41 is neither permitted nor denied by best guess record for domain of e.peluso@jlacanada.com) client-ip=209.85.220.41; Authentication-Results: mx.google.com; dkim=pass header.i=@jlacanada-com.20210112.gappssmtp.com header.s=20210112 header.b=2N9xOzzq; spf=neutral (google.com: 209.85.220.41 is neither permitted nor denied by best guess record for domain of e.peluso@jlacanada.com) smtp.mailfrom=e.peluso@jlacanada.com DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=jlacanada-com.20210112.gappssmtp.com; s=20210112; h=mime-version:references:in-reply-to:from:date:message-id:subject:to; bh=P2PBT92fxDTrnt4W4cPFhbZTnsVojp2Wre7mgMlskyk=; b=2N9xOzzqSUVKi86LKRLpE2kQ916cq5Z0W+cL/8k9U5nQxI4Q39CikyhPWxf+1Ey1m3 kPG5mwUSrWPGbhMpjFPq5DpPvSssWxZjFBZmrNGRGn4BsZyaz16ATFD3Qh7ga/ESeorQ kNtMvzUQcOz57rjqIEBmEeJRgoT/PnYM2glCw3sa6CuKChsiW3CRzq/i3eSdQrzMasCU qhH42HeF8VysKJiQROAg1UaDNQbGzCjLXcfytulBnjVtsaVyxBtxm+rR2dGbj/2B8SWW xQjpPzkFJ+0iIxcuM4FasFuTjrSQs6vypA4/f8V9faqIXKOrawwjcoEsRl5gmmSsydst uc3w== X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20210112; h=x-gm-message-state:mime-version:references:in-reply-to:from:date :message-id:subject:to; bh=P2PBT92fxDTrnt4W4cPFhbZTnsVojp2Wre7mgMlskyk=; b=tFJ68DoyuMfrIGBThiLwuJDw3O9kLci7n7vuOEOrgwsIJK056qlEbjJgPM3Q5hcmFx wqoaibgLwGrLSthcedIP3bgHYjR5YhMbIiRLUwf3uBf0x1AN/b5++L1oJkcHrVY07IZM dSbdbCe0cj7GNhYlXBQUyUtVRlC2KfBfMyDSQ07/CLAWrRgrJgRUI6aeLtSxXSpLD0FQ pikYPXiNh4UKCX2Rec3HY06OpOLyI3XXRkZS6Fp4dlfYDu9f9u6zJoHPhcz633k2tGhM UK0tPnxS5U9rjG9+UFQ4rE/LIU7Y5S4kDhMZx1P8n6IY3S3Co+dfzQwZnj9AWg0Tn5eu ktXQ== X-Gm-Message-State: AOAM533D0ZdE46VorB4AViuCo3TDRi+XW6JxYxy1/1xa5Xhet6BOfOuu Dk3GSjVfDam8eQptHDQTt/yMHSM19Fsk35dMnOl0hHgeZKeXXQ== X-Google-Smtp-Source: ABdhPJw7CP49g/iy4+mViR8BLdZZX+VPF+pq5QmBV3eh8ZBNDmmkovIscGukHXHgPR4Gxl9CF9Y1O5t1x5EAVof7iAQ= X-Received: by 2002:a67:26c3:0:b0:348:2498:54bf with SMTP id m186-20020a6726c3000000b00348249854bfmr4022523vsm.21.1654268914668; Fri, 03 Jun 2022 08:08:34 -0700 (PDT) MIME-Version: 1.0 References: In-Reply-To: From: Emily Peluso Date: Fri, 3 Jun 2022 11:08:23 -0400 Message-ID: Subject: Re: Re: Re: Confirmation - Order Shipped -D225300CCD #Ref 2022060200290032 To: "info@designerliving.com" Content-Type: multipart/alternative; boundary="00000000000005a9de05e08c7f6a" --00000000000005a9de05e08c7f6a Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks so much for your help Latesia! Ok I guess the best option is to have them returned to the warehouse. I will try again another time! I didn=E2=80=99t think it would take so long, = next time I will give more time. I think the holiday in Monday also didn=E2=80= =99t help! Thanks again! Emily On Fri, Jun 3, 2022 at 11:05 AM info@designerliving.com < info@designerliving.com> wrote: > Hello Emily, > > Sorry to hear that you will not receive the packages in time. > > Here's a few options > > I could contact Fedex and have the packages return back to our warehouse > and then issue you a refund. > > Or I can could contact Fedex and see if they are able to redirect them to > the NYO showroom, but please not that there is a fee that is your > responsibility. (estimated cost $21.50 a package) > > Please let me know which option works best for you. > > Thank you, > > Latesia > > Customer Service Rep > > Designer Living > > > > > =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D > > > Hi Latesia, > > > I=E2=80=99m a JLA employee ( Canada office) and was hoping these would ar= rive > before I leave NYC which is tomorrow but it doesn=E2=80=99t look like tha= t is going > to happen! > > > Could you let me know what my options might because I don=E2=80=99t think= I=E2=80=99ll be > able to get them in time! > > > Could they be re-directed to our NYO showroom and then I can pick them up > from there the next time I=E2=80=99m in New York or can the order be canc= elled at > this point? Or can I redirect to another US address? > > > Thanks for your help! > > > Emily > > > On Fri, Jun 3, 2022 at 8:20 AM info@designerliving.com < > info@designerliving.com> wrote: > >> Hello Emily >> >> >> >> Thank you for your order with Designer Living! Your scheduled Delivery >> Date is *06/06/2022*. To track your order, simply go to www.fedex.com >> and enter this tracking number: *273697298689 & 273697285380* >> >> >> >> Sincerely, >> >> Latesia >> >> Customer Service Rep. >> >> Designer Living >> >> >> >> >> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D >> >> >> >> Hello! >> >> I was wondering if you could provide me with the FedEx tracking info? >> >> Thanks! >> >> Emily >> >> >> >> On Thu, Jun 2, 2022 at 10:53 AM wrote: >> >>> >>> [image: DesignerLiving LOGO] >>> NEW | BEDDING | FURNITURE | HOME DECOR | SALE >>> BEDDING | FURNITURE | HOME DECORNEW | SALE >>> Hi e.peluso,We have shipped your item(s) and this completes your order. >>> Your order is on its way and can no longer be changed.Visit Your Accoun= t >>> for more information on your order status, rewards, gift card balance, = and >>> more.Need to get in touch with our Customer Service Team? Email >>> info@designerliving.com or call 1.888.879.8790 (MON - FRI, 9:00 AM - >>> 7:30 PM EST AND 6:00 AM ~ 4:30 PM PST).Shipping Method: Free >>> ShippingCarrier: FedExIf you want to exchange or return your products, >>> please see our Return Policy.If you want more information please see ou= r >>> FAQ.Thank you for shopping with us.Designer Living Order SummaryOrder D= ate: >>> 2022-05-30T15:33:44.1770000|Order #: D225300CCDShipping Address:Hyatt = - >>> Emily Peluso30 West 31st. Street New York, NY, 10001 >>> US4168899240e.peluso@jlacanada.comShipping >>> Date:2022-05-30T00:00:00.0000000Shipping Method:Free Shipping ItemsRegu= lar >>> Price:$501.05Discount:-$306.07Coupon:-$97.50Sales Tax:$0.00Shipping >>> Fee:$0.00Require Signature:$0.00Order Total:$97.48Designer Living >>> Dollars:-$0.00Voucher or Gift Card:-$0.00Charged$97.48 600 Thread Count >>> 100% Pima Cotton Sheet SetMadison ParkSIZE:King >>> COLOR:WhiteQTY:1TOTAL:$62.49Peached Percale Cotton Sheet SetMadison >>> ParkSIZE:King COLOR:WhiteQTY:1TOTAL:$34.99 >>> >>> >>> >>> [image: DesignerLiving LOGO] >>> >>> 400 Longfellow Court >>> >>> Livermore, CA 94550 USA >>> >>> Manage Profile & Unsubscribe >>> >>> =C2=A92018 Designer Living Inc. >> >> -- >> >> Emily Peluso Lopes >> National Sales Manager >> E&E Canada/ dba JLA Home >> 10 Brigden Gate, Georgetown, ON L7G 0A3 >> >> Office: (289 >> )-851-1277 >> ext. 225 >> Fax: (289)-851-1727 >> Cell: (416) 889-9240 >> >> > -- > > Emily Peluso Lopes > National Sales Manager > E&E Canada/ dba JLA Home > 10 Brigden Gate, Georgetown, ON L7G 0A3 > > Office: (289 > )-851-1277 > ext. 225 > Fax: (289)-851-1727 > Cell: (416) 889-9240 > > --=20 Emily Peluso Lopes National Sales Manager E&E Canada/ dba JLA Home 10 Brigden Gate, Georgetown, ON L7G 0A3 Office: (289)-851-1277 ext. 225 Fax: (289)-851-1727 Cell: (416) 889-9240 --00000000000005a9de05e08c7f6a Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable
Thanks so much for your help Latesia!=C2=A0

Ok I guess the best option is to have= them returned to the warehouse. I will try again another time! I didn=E2= =80=99t think it would take so long, next time I will give more time. I thi= nk the holiday in Monday also didn=E2=80=99t help!=C2=A0

Thanks again!=C2=A0

Emily=C2=A0

On F= ri, Jun 3, 2022 at 11:05 AM info= @designerliving.com <info= @designerliving.com> wrote:
=

Hello Emily,

Sorry to hear that you will not receive the packages = in time.

Here's a few options

I could contact Fedex and hav= e the packages return back to our warehouse and then issue you a refund.

Or I can could contact Fedex and see if they are able to redirect them = to the NYO showroom, but please not that there is a fee that is your respon= sibility. (estimated cost $21.50 a package)

Please let me know which = option works best for you.

Thank you,

Latesia

Customer Se= rvice Rep=C2=A0

Designer Living=C2=A0



=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D


Hi Latesia,=C2=A0


I=E2=80=99m a= JLA employee ( Canada office) and was hoping these would arrive before I l= eave NYC which is tomorrow but it doesn=E2=80=99t look like that is going t= o happen!=C2=A0


Could you let me know what my options migh= t because I don=E2=80=99t think I=E2=80=99ll be able to get them in time!= =C2=A0


Could they be re-directed to our NYO showroom and t= hen I can pick them up from there the next time I=E2=80=99m in New York or = can the order be cancelled at this point? Or can I redirect to another US a= ddress?=C2=A0


Thanks for your help!=C2=A0


Emily=C2=A0


On Fri, Jun 3, 2022 at 8:20 AM info@designerliving.com = <info@desig= nerliving.com> wrote:

Hello Emily

=C2=A0

Thank you for y= our order with Designer Living!=C2=A0 Your scheduled Delivery Date is 06/06/2022.=C2=A0 To track your order, simply go to www.fedex.com and ent= er this tracking number:=C2=A0 273697298689 &=C2=A0273697285380

=C2=A0

Sincerely,

Latesia=C2=A0

Customer Service Rep.

Designer Living=C2=A0

=C2=A0

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D



Hello!= =C2=A0

I was wondering if you could provide me with the FedEx trackin= g info?=C2=A0

Thanks!=C2=A0

Emily=C2=A0



On Thu, Jun 2, 2022 at 10:53 AM <noreply@designerliving.com> wrote:
=

=C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0
3D"Designe=
NEW=C2=A0=C2=A0=C2=A0=C2=A0|=C2=A0=C2=A0=C2=A0=C2=A0BEDDING=C2=A0= =C2=A0=C2=A0=C2=A0|=C2=A0=C2=A0=C2=A0=C2=A0FURNITURE=C2=A0=C2=A0=C2=A0=C2= =A0|=C2=A0=C2=A0=C2=A0=C2=A0HOME=C2=A0DECOR=C2=A0=C2=A0=C2=A0=C2=A0|=C2=A0= =C2=A0=C2=A0=C2=A0SALE
BEDDING=C2=A0|=C2= =A0FURNITURE=C2=A0|=C2=A0HOME DECORNEW=C2=A0|=C2=A0SALE
Hi e.peluso,We have shipped your item(s) and this comp= letes your order. Your order is on its way and can no longer be changed.Vis= it Your Account for more information on your order status, rewards, gift ca= rd balance, and more.Need to get in touch with our Customer Service Team? E= mail info@desi= gnerliving.com or call 1.888.879.8790 (MON - FRI, 9:00 AM - 7:30 PM EST= AND 6:00 AM ~ 4:30 PM PST).Shipping Method: Free ShippingCarrier: FedExIf = you want to exchange or return your products, please see our Return Policy.= If you want more information please see our FAQ.Thank you for shopping with= us.Designer Living=C2=A0Order SummaryOrder Date: =C2=A02022-05-30T15:33:44= .1770000|Order #: D225300CCDShipping Address:Hyatt - Emily Peluso30 West 31= st. Street =C2=A0 =C2=A0New York, NY, 10001 =C2=A0 =C2=A0US4168899240e.pelu= so@jlacanada.comShipping Date:2022-05-30T00:00:00.0000000Shipping Method:Fr= ee Shipping=C2=A0ItemsRegular Price:$501.05Discount:-$306.07Coupon:-$97.50S= ales Tax:$0.00Shipping Fee:$0.00Require Signature:$0.00Order Total:$97.48De= signer Living Dollars:-$0.00Voucher or Gift Card:-$0.00Charged$97.48=C2=A06= 00 Thread Count 100% Pima Cotton Sheet SetMadison ParkSIZE:King =C2=A0COLOR= :WhiteQTY:1TOTAL:$62.49Peached Percale Cotton Sheet SetMadison ParkSIZE:Kin= g =C2=A0COLOR:WhiteQTY:1TOTAL:$34.99
=
=C2=A0

<= br>
=
=C2=A0=C2=A0=C2=A0=C2= =A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=C2=A0=
400 Longfellow Court<= br>Livermor= e, CA 94550 USA
Manage Prof= ile & Unsubscribe
=C2=A92018 Designer Living Inc.

--

Emily Peluso Lopes
National Sales Manager
E&E Canada/ = dba JLA Home
10 Brigden Gate, Georgetown, ON L7G 0A3
Office: (289)-= 851-1277 ext. 225
Fax: (289)-851-1727
Cell: (416) 889-9240
=C2=A0<= br>

--

Emily Peluso Lopes
National Sales = Manager
E&E Canada/ dba JLA Home
10 Brigden Gate, Georgetown, ON L7G 0A3
Office: (289)-851-12= 77 ext. 225
Fax: (289)-851-1727
Cell: (416) 889-9240
=C2=A0

--
Emily Peluso Lopes
National Sales M= anager
E&E Canada/ dba JLA Home
10 Brigden Gate, Georgetown, ON = L7G 0A3
Office: (289)-851-1277 ext. 225
Fax: (289)-851-1727
Cell: = (416) 889-9240
=C2=A0
--00000000000005a9de05e08c7f6a--