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From: <brx2@wi.rr.com>
To: <info@designerliving.com>
References: <95cea08d0fe311b3@b9df798ec0c3edb4>
In-Reply-To: <95cea08d0fe311b3@b9df798ec0c3edb4>
Subject: RE: RE: Bedding Set   #Ref 2022050500290039
Date: Tue, 10 May 2022 13:17:57 -0500
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That information should be in your files, from my first email. The =
reference number should have led you to that, I would have thought.

But, here is my original email:

=20

=E2=80=9CAmazon Order #113-8699875-2705017

Madison Park Cozy Comforter Set-Luxury Faux Suede Design, Striped =
Accent, All Season Down Alternative Bedding, Matching Shams, Decorative =
Pillow, Natural, Full (82 in x 90 in)=20

This is the second Madison Park Comforter set I have purchased. The one =
I bought years ago, looked a whole lot better after washing and drying.

This new set, says not to iron. Well, I don=E2=80=99t know how I will =
even begin to remove the wrinkles on the comforter. I like the set and =
these colors go with the existing curtains, in our

bedroom.

Besides the wrinkles, in the comforter. The square throw pillow that =
came with the set was so under filled, I will have to take it apart and =
refill. Also, after being wrapped up in the comforter, also very =
wrinkled.

I wish I didn=E2=80=99t need to keep this comforter. But, I need the =
bedding for my bedroom, this weekend. I took the original Madison Park =
set to the memory care facility, where my husband is living with =
Alzheimer=E2=80=99s. I just don=E2=80=99t have the time or the energy to =
find an alternative to this comforter set.

But, I am very disappointed in the quality.

Thank you for taking the time to read this email.

I=E2=80=99d write Amazon and hope they would do something, for me. But, =
it=E2=80=99s not their vault that the quality of these items have =
seemingly gone down hill. Like a lot of things, these days.

Sincerely,

Betty Riedner

W226S4370 Coppersmith Sq

Waukesha, WI 53189=E2=80=9D

=20

=20

=20

=20

=20

From: info@designerliving.com <info@designerliving.com>=20
Sent: Tuesday, May 10, 2022 1:14 PM
To: brx2@wi.rr.com
Subject: RE:RE: Bedding Set #Ref 2022050500290039

=20

Hello Betty,

Thank you for your email.

We are sorry to hear of the conditions of the comforter set.

Can you please provide me with your order number so that I can further =
assist you?

Thank you,

              =20

Latesia

Customer Service Representative

Designer Living

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=20

=20

Here are pictures to illustrate the condition of the throw pillow and =
the wrinkled comforter.

Not be able to iron the comforter, the wrinkles are impossible to get =
out. I did try wrinkle remover spray and steaming.

But, very disappointed in this set. My last set has performed much =
better over the last few years that we=E2=80=99ve had it. Even in the =
nursing home, my husband=E2=80=99s bedding (our original Madison Park =
set) looks better than the new one.

The throw pillow, as you can see, doesn=E2=80=99t have near enough =
stuffing and is horribly wrinkled. I needed the set, for weekend guess. =
So, I=E2=80=99m keeping it.

But, a small refund, for my trouble and the condition of this set would =
be greatly appreciated.

Thank you.

Betty Riedner

From: info@designerliving.com <mailto:info@designerliving.com>=20

Thank you for your Email! One of our Customer Service representatives =
will respond to your inquiry within the next 24 business hours. We have =
assigned a reference number to your email subject, so please do not =
change or remove the subject of your email.



Please note that our business hours of operation are Monday Friday, =
7:00am 3:30pm PST.

Sincerely,

Designer Living Customer Service


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</o:shapelayout></xml><![endif]--></head><body lang=3DEN-US =
link=3D"#0563C1" vlink=3D"#954F72" style=3D'word-wrap:break-word'><div =
class=3DWordSection1><p class=3DMsoNormal>That information should be in =
your files, from my first email. The reference number should have led =
you to that, I would have thought.<o:p></o:p></p><p =
class=3DMsoNormal>But, here is my original email:<o:p></o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p =
class=3DMsoNormal>=E2=80=9C<span style=3D'font-size:12.0pt'>Amazon Order =
#113-8699875-2705017<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt'>Madison Park Cozy Comforter Set-Luxury Faux =
Suede Design, Striped Accent, All Season Down Alternative Bedding, =
Matching Shams, Decorative Pillow, Natural, Full (82 in x 90 in) =
<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt'>This is the second Madison Park Comforter set =
I have purchased. The one I bought years ago, looked a whole lot better =
after washing and drying.<o:p></o:p></span></p><p =
class=3DMsoNormal><span style=3D'font-size:12.0pt'>This new set, says =
not to iron. Well, I don=E2=80=99t know how I will even begin to remove =
the wrinkles on the comforter. I like the set and these colors go with =
the existing curtains, in our<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:12.0pt'>bedroom.<o:p></o:p></span></p><p =
class=3DMsoNormal><span style=3D'font-size:12.0pt'>Besides the wrinkles, =
in the comforter. The square throw pillow that came with the set was so =
under filled, I will have to take it apart and refill. Also, after being =
wrapped up in the comforter, also very wrinkled.<o:p></o:p></span></p><p =
class=3DMsoNormal><span style=3D'font-size:12.0pt'>I wish I =
didn=E2=80=99t need to keep this comforter. But, I need the bedding for =
my bedroom, this weekend. I took the original Madison Park set to the =
memory care facility, where my husband is living with =
Alzheimer=E2=80=99s. I just don=E2=80=99t have the time or the energy to =
find an alternative to this comforter set.<o:p></o:p></span></p><p =
class=3DMsoNormal><span style=3D'font-size:12.0pt'>But, I am very =
disappointed in the quality.<o:p></o:p></span></p><p =
class=3DMsoNormal><span style=3D'font-size:12.0pt'>Thank you for taking =
the time to read this email.<o:p></o:p></span></p><p =
class=3DMsoNormal><span style=3D'font-size:12.0pt'>I=E2=80=99d write =
Amazon and hope they would do something, for me. But, it=E2=80=99s not =
their vault that the quality of these items have seemingly gone down =
hill. Like a lot of things, these days.<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:12.0pt'>Sincerely,<o:p></o:p></span></p><p =
class=3DMsoNormal><span style=3D'font-size:12.0pt'>Betty =
Riedner<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt'>W226S4370 Coppersmith =
Sq<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:12.0pt'>Waukesha, WI =
53189=E2=80=9D<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:14.0pt;font-family:"Times New =
Roman",serif'><o:p>&nbsp;</o:p></span></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><div =
style=3D'border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in'><p class=3DMsoNormal><b>From:</b> info@designerliving.com =
&lt;info@designerliving.com&gt; <br><b>Sent:</b> Tuesday, May 10, 2022 =
1:14 PM<br><b>To:</b> brx2@wi.rr.com<br><b>Subject:</b> RE:RE: Bedding =
Set #Ref 2022050500290039<o:p></o:p></p></div><p =
class=3DMsoNormal><o:p>&nbsp;</o:p></p><p>Hello =
Betty,<o:p></o:p></p><p>Thank you for your email.<o:p></o:p></p><p>We =
are sorry to hear of the conditions of the comforter =
set.<o:p></o:p></p><p>Can you please provide me with your order number =
so that I can further assist you?<o:p></o:p></p><p>Thank =
you,<o:p></o:p></p><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nb=
sp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<o:p></o:p></p><p>Latesia<o:p></o:=
p></p><p>Customer Service Representative<o:p></o:p></p><p>Designer =
Living<o:p></o:p></p><p =
style=3D'mso-margin-top-alt:3.75pt;margin-right:0in;margin-bottom:3.75pt;=
margin-left:0in;background:white'><span =
style=3D'color:black'>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</span><span =
style=3D'font-size:10.5pt;font-family:"Helvetica",sans-serif;color:#231F2=
0'> </span><o:p></o:p></p><p><o:p>&nbsp;</o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Here are =
pictures to illustrate the condition of the throw pillow and the =
wrinkled comforter.<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Not be able =
to iron the comforter, the wrinkles are impossible to get out. I did try =
wrinkle remover spray and steaming.<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>But, very =
disappointed in this set. My last set has performed much better over the =
last few years that we=E2=80=99ve had it. Even in the nursing home, my =
husband=E2=80=99s bedding (our original Madison Park set) looks better =
than the new one.<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>The throw =
pillow, as you can see, doesn=E2=80=99t have near enough stuffing and is =
horribly wrinkled. I needed the set, for weekend guess. So, I=E2=80=99m =
keeping it.<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>But, a =
small refund, for my trouble and the condition of this set would be =
greatly appreciated.<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Thank =
you.<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Betty =
Riedner<o:p></o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><strong><spa=
n style=3D'font-family:"Calibri",sans-serif'>From:</span></strong> <a =
href=3D"mailto:info@designerliving.com">info@designerliving.com</a><o:p><=
/o:p></p><p class=3DMsoNormal =
style=3D'mso-margin-top-alt:auto;margin-bottom:12.0pt'>Thank you for =
your Email! One of our Customer Service representatives will respond to =
your inquiry within the next 24 business hours. We have assigned a =
reference number to your email subject, so please do not change or =
remove the subject of your email.<br><br><br><br>Please note that our =
business hours of operation are Monday Friday, 7:00am 3:30pm =
PST.<br><br>Sincerely,<br><br>Designer Living Customer =
Service<o:p></o:p></p></div></body></html>
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