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[209.85.220.41]) by mx.google.com with SMTPS id m23-20020a2e9357000000b0024f156d941dsor8162509ljh.30.2022.05.03.08.07.43 for (Google Transport Security); Tue, 03 May 2022 08:07:43 -0700 (PDT) Received-SPF: neutral (google.com: 209.85.220.41 is neither permitted nor denied by best guess record for domain of mafia.evans@oaexpress.com) client-ip=209.85.220.41; Authentication-Results: mx.google.com; dkim=pass header.i=@oaexpress-com.20210112.gappssmtp.com header.s=20210112 header.b=Q5jbTc3v; spf=neutral (google.com: 209.85.220.41 is neither permitted nor denied by best guess record for domain of mafia.evans@oaexpress.com) smtp.mailfrom=mafia.evans@oaexpress.com DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=oaexpress-com.20210112.gappssmtp.com; s=20210112; h=from:references:in-reply-to:mime-version:thread-index:date :message-id:subject:to; bh=J1t7YjCWYs0w1w860El61DmmsGqSSDmqgb3TmCw4g0I=; b=Q5jbTc3veJJ/hMp9a4qmTwa/1jVrCZRCDte+I5qFljdoWm3+ycY2g0IPXX1g4/BSxB Cu8KdcDuRRKsfadLE4UV326tYMpHx5fThiy0DwnaJIURRRgyTg7wKYkdBuDargLdEpSn OEpJG1mWq7h84GWotCHEpFQ7uDIF+PZrr0xRH5NI6UlqsR8Fh0/Bh2zVF8OqrdPQV5Xl zupi1xwI157dIOaD3o7QU5szHQ8HwF2E37ZZXys6kNM/9uqPqWFibcuN+V8/MPD1x/37 OMl9QHjd3wHW3+IWqwR40yiIWxKcp7zfqiPOKp1v+eZEt25FUtj8XNk/oJcWjUIF0FK/ tlFw== X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20210112; h=x-gm-message-state:from:references:in-reply-to:mime-version :thread-index:date:message-id:subject:to; bh=J1t7YjCWYs0w1w860El61DmmsGqSSDmqgb3TmCw4g0I=; b=2VimqzYunxX3qnWXrPC2kfZapx5YUbPbqZV9rot8t4dZg19Q+z5atJorTkfcduWMV8 O19xMNiuNJizkCpv5woVxHEeLz6Yrr+ppHFUXAE4d0G5qOczekrZ57K1NTr5D//YsrPn gVWfTEkxHidRsYDokBzSBboVOK30Q1CcCzpOoqrMWhMIf1siNu73G6Qld1xM6XVwsozm U01SooWCtb5eu3bEcYXe0d6WtR1Drk3EAk//b0xQpP+qaDYrT7qn74oXrVnBWMAtz4jx kKQjIW6QqsDNQZl5QzcxW9hu8YrSrxjsbz/Jc6HFZuc6QheXp4aNv5N0aq9N3lHEYSRM hq1w== X-Gm-Message-State: AOAM532HECARjdBSwZEijoY7jbxticT/Dm6i3opsNbgb/UM74HwYzPim gU0vsmorT8/qiYRFXi4/zjfoqSTrypISAIsErkuiOADTYm8= X-Google-Smtp-Source: ABdhPJzpxJh7x2yYgGC96VX7U8l4OWg5NvnyzfUMTM3oeMr1iT2VTINKKL0dUKxh47v4Cts6+xkisBVCqgirxNn3T0w= X-Received: by 2002:a05:651c:332:b0:24f:1312:9add with SMTP id b18-20020a05651c033200b0024f13129addmr10376746ljp.320.1651590462969; Tue, 03 May 2022 08:07:42 -0700 (PDT) From: Mafia Evans References: In-Reply-To: MIME-Version: 1.0 X-Mailer: Microsoft Outlook 14.0 Thread-Index: AQHSDG1DsBrQnbEbHqXe70qLrfsAeK0Z36ug Date: Tue, 3 May 2022 11:07:40 -0400 Message-ID: <65f34a19b1cad415ec34c71c6aa341ba@mail.gmail.com> Subject: RE: Re: 0224250C9B #Ref 2022050200290024 To: info@designerliving.com Content-Type: multipart/alternative; boundary="000000000000dc2fad05de1cde57" --000000000000dc2fad05de1cde57 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you. Is this a known defect? Should I be worried the replacement? *From:* info@designerliving.com [mailto:info@designerliving.com] *Sent:* Tuesday, May 3, 2022 10:09 AM *To:* mafia.evans@oaexpress.com *Subject:* RE:Re: 0224250C9B #Ref 2022050200290024 Hello Mafia, A replacement order has been entered to the shipping address. Estimated delivery is about 8 -10 business days. As for the defective item please discard. Again, I apologize for any inconvenience this may have caused. Thank you, Latesia Customer Service Rep. Designer Living =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D A replacement would be great. On Tue, May 3, 2022 at 9:09 AM info@designerliving.com < info@designerliving.com> wrote: Hello Mafia, Thank you for your email and pictures. I am sorry to hear of the issues you are having with the bench. Please advise if you would like a replacement or a refund. I sincerely apologize for this and any inconvenience this has caused. Thank you, Latesia Customer Service Rep. Designer Living =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D Hello I did receive the two items from this order however the legs on the bench are just Dysfunctional. I cannot get the screws to go in any further than pitchered myself into other people have tried to install these legs to will install securely the first the other two won=E2=80=99t go any further = than pictured. --=20 Mafia J. Evans Traffic Manager OA Express 602 Expansion Blvd Port Wentworth, GA 31407 Office: 912.373.7778 ext 3776 Cell: 912.321.4856 mafia.evans@oaexpress.com --=20 Mafia J. Evans Traffic Manager OA Express 602 Expansion Blvd Port Wentworth, GA 31407 Office: 912.373.7778 ext 3776 Cell: 912.321.4856 mafia.evans@oaexpress.com --000000000000dc2fad05de1cde57 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable

Th= ank you.=C2=A0 Is this a known defect?=C2=A0 Should I be worried the replac= ement?

=C2=A0

From: info@designerliving.com [m= ailto:info@designerliving.com]
Sent: Tuesday, May 3, 2022 10:09 AM
To: mafia.evans@oaexpress.com
Subje= ct: RE:Re: 0224250C9B #Ref 2022050200290024

=C2=A0

Hello Mafia,

=C2=A0

=C2=A0A replacement order has been entered to the shipping address. Es= timated delivery is about 8 -10 business days.=C2=A0 As for the defective i= tem please discard.

Again, I apologize for any inconvenience this may have caused.=C2= =A0

=C2=A0

Thank you,

Lat= esia=C2=A0

Customer Service R= ep.

Designer Living=C2=A0

=C2=A0

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

=C2=A0

A replacement would= be great.

=C2=A0

On Tue, May 3, 2022 at 9:09 AM info@designerliving.com <info@designerliving.com> wrote:

Hello Mafia,

=C2= =A0

Thank you for your email and pictures.=C2=A0 I am sorry to hear o= f the issues you are having with the bench. Please advise if you would like= a replacement or a refund.

=C2=A0

I sincerely apologize for this and any inconvenien= ce this has caused.

Thank you,

Latesia

Customer Service Rep.

Designer Living

=C2=A0

=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D

Hello I did receive the two items from this order however the = legs on the bench are just Dysfunctional.=C2=A0 I cannot get the screws to = go in any further than pitchered myself into other people have tried to ins= tall these legs to will install securely the first the other two won=E2=80= =99t go any further than pictured.

=C2=A0

=C2=A0<= /p>

=C2=A0

=C2=A0

--

Mafia J. Evans

Traffic Manager<= /span>

=C2=A0

OA Express

602 Expansion Blvd

Port Wentworth, GA 3= 1407

=C2=A0

=C2=A0

Office: 912.373.7778 ext 3776

=

Cell: = 912.321.4856

mafia.evans@oaexpress.com

=C2=A0

= =C2=A0

--

Mafia J. Evans

Traffic Manager

=C2=A0

= OA Expres= s

602 Expansion Blvd

Port Wentworth, GA 31407

=C2=A0

=C2=A0

Office: 912.373.7778 ext 3776

Cell: 912.321.4856

= mafia.evans@oaexpre= ss.com

--000000000000dc2fad05de1cde57--