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[209.85.220.41]) by mx.google.com with SMTPS id 129-20020a021d87000000b0031a6ff39e1fsor8386446jaj.32.2022.04.07.11.48.36 for (Google Transport Security); Thu, 07 Apr 2022 11:48:36 -0700 (PDT) Received-SPF: pass (google.com: domain of nicolesheeler82@gmail.com designates 209.85.220.41 as permitted sender) client-ip=209.85.220.41; Authentication-Results: mx.google.com; dkim=pass header.i=@gmail.com header.s=20210112 header.b=bBRW4DTp; spf=pass (google.com: domain of nicolesheeler82@gmail.com designates 209.85.220.41 as permitted sender) smtp.mailfrom=nicolesheeler82@gmail.com; dmarc=pass (p=NONE sp=QUARANTINE dis=NONE) header.from=gmail.com DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=20210112; h=content-transfer-encoding:from:mime-version:subject:date:message-id :references:in-reply-to:to; bh=4iVkfF+0ztXYOf9ZFpRuvggWzAK6+R8+OavXXPZ9nY0=; b=bBRW4DTpmY6N95y07QdvHUsA+E6exa2tSUVAxhoJd5dVeS9+2Nd0ZAIVSx3nlwCTxI u36DRAoQguNK3Es65kyNJmFBuZTqaUrdNUNtVeN9URvZnb/MxzSZ45dSVemLY9l+u8mT W0KCA+vrf8lxERxGDUwL+hTCOZQbD7Sh1ZWH6p5HX9M00BZZlirQIvojHR0pSvfoQqvv 8KDavp8fF9l+J4qqi2ZIxKqgW0NqTu5krPasSbiYg3H6P8/Gg8E+K0zqY/R2MMcB4LSM Xv2OWbPguH73vkYO4199Dc2GP0EukZ0AUK+ynaFPlWHQpPz8CP60xHUk1uD+9lWYRwEn i4cA== X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20210112; h=x-gm-message-state:content-transfer-encoding:from:mime-version :subject:date:message-id:references:in-reply-to:to; bh=4iVkfF+0ztXYOf9ZFpRuvggWzAK6+R8+OavXXPZ9nY0=; b=AtqycrONQIb/wlO3X9osG/vYpiTS/h69kP4go+MFiqPIsQaqJumaoksPtv30UpJ1/3 SKapWmYbjUI0yqk6+oucZwh/A2EJwRt3bdQBhyWde4F4O+aG6B8XilI17JC2dRNXki2n 7fPY9f1iHY1BWxvgcVK3yXavLiHPON0FTBr8nhMsTDHR3YuxHMNj9eKVe34jqylNchxV 8BYNQc9STRCBIMMT4lGW+tyk2zCJQRzvwVMrn2zikye2MjRXj5C1h5lpujdOQr6CqRRe Gyx7Wn2tJgEA+M5XXJQ4dIMoSv+TgyIjb1DFNa40Uz8k+bkFtOypAuc4FbZQxTGfTcug TekQ== X-Gm-Message-State: AOAM532JLSqxK7FRLrBC6ql/vKXczBSS5XJ97lYIPtKELoDr+QZIezeF sJyCE6X9UWsRsc9rnU0fR888C/mKdsnBhZgx X-Google-Smtp-Source: ABdhPJwmmFUsEF/WInUq6S8QcQ+8t09j7UODy2KtvaMA/5riO/At+V+TJaxzvACDa1z7Sti6gXsaxA== X-Received: by 2002:a05:6638:3049:b0:317:9a63:ec26 with SMTP id u9-20020a056638304900b003179a63ec26mr8111925jak.273.1649357316099; Thu, 07 Apr 2022 11:48:36 -0700 (PDT) Return-Path: Received: from smtpclient.apple ([2604:2d80:a083:e00:855d:2859:a5fd:242d]) by smtp.gmail.com with ESMTPSA id s5-20020a056602168500b0064c82210ce4sm13691159iow.13.2022.04.07.11.48.35 for (version=TLS1_3 cipher=TLS_AES_128_GCM_SHA256 bits=128/128); Thu, 07 Apr 2022 11:48:35 -0700 (PDT) Content-Type: multipart/alternative; boundary=Apple-Mail-B2EF2F87-A71B-448E-9BCB-2CACEB783795 Content-Transfer-Encoding: 7bit From: Nicole Sheeler Mime-Version: 1.0 (1.0) Subject: Re: Order #Ref 2022040600290174 Date: Thu, 7 Apr 2022 14:48:34 -0400 Message-Id: References: <8dd5099714044e4e@a8011069047a9ae2> In-Reply-To: <8dd5099714044e4e@a8011069047a9ae2> To: info@designerliving.com X-Mailer: iPhone Mail (19B74) --Apple-Mail-B2EF2F87-A71B-448E-9BCB-2CACEB783795 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable Thank you very much for taking care of this =E2=80=A6 =F0=9F=98=8A We look forward to the bedding to enjoy =F0=9F=98=8A Nicole=20 Sent from my iPhone > On Apr 7, 2022, at 1:57 PM, info@designerliving.com wrote: >=20 > =EF=BB=BF > Hello Nicole, >=20 > A replacement order has been entered to the shipping address. Estimated de= livery is about 8 -10 business days. As for the damaged item please discard= . >=20 > Again, I apologize for any inconvenience this may have caused.=20 >=20 > Thank you, >=20 > Latesia=20 >=20 > Customer Service Rep. >=20 > Designer Living=20 >=20 > =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D >=20 > 8841 N 000 th Rd >=20 > Decatur In 46733 >=20 >=20 > Will you proved paid postage to ship the damaged one back?=20 >=20 >=20 >=20 > Please let me know! Thanks =F0=9F=98=8A=20 >=20 > Sent from my iPhone >=20 >=20 >=20 > On Apr 7, 2022, at 12:47 PM, info@designerliving.com wrote: >=20 > =EF=BB=BF >=20 > Hello Nicole, >=20 > I will place an order for a replacement. Can you please confirm the shippi= ng address? >=20 > Thank you, >=20 > Latesia=20 >=20 > Customer Service Rep. >=20 > Designer Living >=20 >=20 >=20 > =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D >=20 > Order number D2221006FD >=20 >=20 > Sent from my iPhone >=20 >=20 >=20 > On Apr 7, 2022, at 7:46 AM, info@designerliving.com wrote: >=20 > =EF=BB=BF >=20 > Hello Nicole, >=20 > Thank you for your email. I am sorry to hear of the conditions at which yo= u received this item. Can you please provide your order number? Please advis= e if you would like a replacement or a refund. >=20 > =20 >=20 > I sincerely, apologize for this and any inconvenience this has caused. >=20 > Thank you, >=20 > Latesia >=20 > Customer Service Rep. >=20 > Designer Living=20 >=20 >=20 >=20 > =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D >=20 >=20 > Hello, >=20 > I had an order shipped and went to take it out of the box and noticed that= there is a rip on the fabric. How can we fix this? It=E2=80=99s never been w= ashed or even taken out of the box until this morning and it=E2=80=99s a pre= tty noticeable rip. I have attached a picture.=20 >=20 > Thanks you=20 >=20 > Nicole --Apple-Mail-B2EF2F87-A71B-448E-9BCB-2CACEB783795 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable Thank you very much for taking care of this= =E2=80=A6 =F0=9F=98=8A
We look forward to the bedding to enjoy =F0=9F=98= =8A

Nicole 

Sent from m= y iPhone

On Apr 7, 2022,= at 1:57 PM, info@designerliving.com wrote:

=EF=BB=BF

Hello Nicole,

A repla= cement order has been entered to the shipping address. Estimated delivery is= about 8 -10 business days.  As for the damaged item please discard.

Again, I apologize for any inconvenience this may have caused. 

=

Thank you,

Latesia 

Customer Service Rep.

Designer= Living 

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D

8841 N 000 th Rd

Decatur In 46733


Will you proved paid postage to ship the damaged one back? 

=

Please let me know! Thanks =F0=9F=98=8A 

Sent from= my iPhone


On Apr 7, 2022, at 12:47 PM, info@desig= nerliving.com wrote:

=EF=BB=BF

Hell= o Nicole,

I will place an order for a replacement. Can you please conf= irm the shipping address?

Thank you,

Latesia 

Custome= r Service Rep.

Designer Living


=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Order number=  D2221006FD

Sent from my iPhone


On Apr 7, 2022, at 7:46 AM, info@designerliving.com wrote:

=EF=BB=BF

Hello Nicole,

Thank you for your em= ail. I am sorry to hear of the con= ditions at which you received this item. Can you please provide your order n= umber? Please advise if you would like a replacement or a refund.

=

 

I sincerely, apologize for this= and any inconvenience this has caused.

Thank you,

Latesia

Customer Service Rep.

Designer Living 


=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D<= /p>


Hello,

I had an order shipped and went to take it out of th= e box and noticed that there is a rip on the fabric. How can we fix this? It= =E2=80=99s never been washed or even taken out of the box until this morning= and it=E2=80=99s a pretty noticeable rip. I have attached a picture.
Thanks you

Nicole

=
= --Apple-Mail-B2EF2F87-A71B-448E-9BCB-2CACEB783795--