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From: Nazia Sheikh <nazia.sheikh@mail.utoronto.ca>
To: "info@designerliving.com" <info@designerliving.com>
Subject: Order Number D224030FBF
Thread-Topic: Order Number D224030FBF
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Date: Thu, 7 Apr 2022 16:03:47 +0000
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Content-Type: text/plain; charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable

Hello,

I want to know why I received an email stating that a part of my order was =
not available, was being cancelled, and why I was never given the opportuni=
ty to cancel it?

Within 1 hour of receiving that partial cancellation email, I received a sh=
ipping email for the rest of my order.

I ordered 3 matching rugs, i.e. a set.  Obviously, it mattered that I recei=
ved a matching set.

So explain to me why your company never gave me the opportunity to cancel? =
 Because you were trying to make money despite inconveniencing me?

What am I going to do with 1 pink rug???

Rude and bad customer service.

Nazia Sheikh

--_000_YT2PR01MB526852E5F21D0B980C8FBD6FB0E69YT2PR01MB5268CANP_
Content-Type: text/html; charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable

<html>
<head>
<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Diso-8859-=
1">
<style type=3D"text/css" style=3D"display:none;"> P {margin-top:0;margin-bo=
ttom:0;} </style>
</head>
<body dir=3D"ltr">
<div style=3D"font-family: Calibri, Arial, Helvetica, sans-serif; font-size=
: 12pt; color: rgb(0, 0, 0);" class=3D"elementToProof">
Hello,</div>
<div style=3D"font-family: Calibri, Arial, Helvetica, sans-serif; font-size=
: 12pt; color: rgb(0, 0, 0);" class=3D"elementToProof">
<br>
</div>
<div style=3D"font-family: Calibri, Arial, Helvetica, sans-serif; font-size=
: 12pt; color: rgb(0, 0, 0);" class=3D"elementToProof">
I want to know why I received an email stating that a part of my order was =
not available, was being cancelled, and why I was never given the opportuni=
ty to cancel it?&nbsp;&nbsp;</div>
<div style=3D"font-family: Calibri, Arial, Helvetica, sans-serif; font-size=
: 12pt; color: rgb(0, 0, 0);" class=3D"elementToProof">
<br>
</div>
<div style=3D"font-family: Calibri, Arial, Helvetica, sans-serif; font-size=
: 12pt; color: rgb(0, 0, 0);" class=3D"elementToProof">
Within 1 hour of receiving that partial cancellation email, I received a sh=
ipping email for the rest of my order.</div>
<div style=3D"font-family: Calibri, Arial, Helvetica, sans-serif; font-size=
: 12pt; color: rgb(0, 0, 0);" class=3D"elementToProof">
<br>
</div>
<div style=3D"font-family: Calibri, Arial, Helvetica, sans-serif; font-size=
: 12pt; color: rgb(0, 0, 0);" class=3D"elementToProof">
I ordered 3 matching rugs, i.e. a set.&nbsp; Obviously, it mattered that I =
received a matching set.</div>
<div style=3D"font-family: Calibri, Arial, Helvetica, sans-serif; font-size=
: 12pt; color: rgb(0, 0, 0);" class=3D"elementToProof">
<br>
</div>
<div style=3D"font-family: Calibri, Arial, Helvetica, sans-serif; font-size=
: 12pt; color: rgb(0, 0, 0);" class=3D"elementToProof">
So explain to me why your company never gave me the opportunity to cancel?&=
nbsp; Because you were trying to make money despite inconveniencing me?</di=
v>
<div style=3D"font-family: Calibri, Arial, Helvetica, sans-serif; font-size=
: 12pt; color: rgb(0, 0, 0);" class=3D"elementToProof">
<br>
</div>
<div style=3D"font-family: Calibri, Arial, Helvetica, sans-serif; font-size=
: 12pt; color: rgb(0, 0, 0);" class=3D"elementToProof">
What am I going to do with 1 pink rug???</div>
<div style=3D"font-family: Calibri, Arial, Helvetica, sans-serif; font-size=
: 12pt; color: rgb(0, 0, 0);" class=3D"elementToProof">
<br>
</div>
<div style=3D"font-family: Calibri, Arial, Helvetica, sans-serif; font-size=
: 12pt; color: rgb(0, 0, 0);" class=3D"elementToProof">
Rude and bad customer service.</div>
<div style=3D"font-family: Calibri, Arial, Helvetica, sans-serif; font-size=
: 12pt; color: rgb(0, 0, 0);" class=3D"elementToProof">
<br>
</div>
<div style=3D"font-family: Calibri, Arial, Helvetica, sans-serif; font-size=
: 12pt; color: rgb(0, 0, 0);" class=3D"elementToProof">
Nazia Sheikh</div>
</body>
</html>

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