Subject: Re: Inquiry from Amazon customer Stacy L Brainum(Order: 111-0461595-5022639)
From: Stacy L Brainum <[email-masked]>
To: [email-masked]
Date: Thu, 24 Mar 2022 14:13:42 +0000

You have received a message.

# 111-0461595-5022639:
1 / Beautyrest - Heated Brushed Long Fur Throw - Ogee Pattern - 50" x 60" - Chocolate - With 3-Setting Heat Controller [ASIN: B074ZLV58T] 

------------- Message:  -------------

Hello  information requested below::

 Your Physical Mailing Address:  917 Eldridge ave Collingswood NJ 08107
Phone number: 856-533-8313

Email address: [e-mail address removed]

Brand of Product: Beautyrest

Product Category:Heated Throw

Size of product:50x60 inch 

Color of Product: Chocolate Ogee pattern

Controller Model No.: SCTH3.2.4

Place of Purchase:Amazon 

Date of Purchase:2/8/2019

Price of Purchase:$45.99

RN#: 91519 

Stamped Date Code: 27718 

Proof of purchase: Order: 111-0461595-5022639

Receipt Attached 

Stacy Brainum 

On Wed, Mar 23, 2022 at 11:23 AM Designer Living - Amazon Marketplace <[e-mail address removed]> wrote:
> 
> 
> 
> You have received a message from the Amazon Seller - Designer Living
> 
> View this message on Amazon
> Order ID: 111-0461595-5022639
> 
> Count	Product Name and ASIN
> 1		Beautyrest - Heated Brushed Long Fur Throw - Ogee Pattern - 50" x 60" - Chocolate - With 3-Setting Heat Controller 
> ASIN: B074ZLV58T
> Hello Stacy,
> I'm so sorry.. not sure why its deleting the email address.
> Please send the following information to start a warranty claim.
> 
>  
> 
> Your Physical Mailing Address:  
> 
> Phone number: 
> 
> Email address: 
> 
> Brand of Product: 
> 
> Product Category:
> 
> Size of product:
> 
> Color of Product: 
> 
> Controller Model No.: 
> 
> Place of Purchase:
> 
> Date of Purchase:
> 
> Price of Purchase:
> 
> RN#: 
> 
> Stamped Date Code:
> 
> Proof of purchase: 
> 
> 
> On Wed, Mar 23, 2022 at 10:43 AM Stacy L Brainum <57p9jdg[e-mail address removed]> wrote:
>> 
>> 
>> You have received a message.
>> 
>> Order ID: 111-0461595-5022639:
>> 
>> #	ASIN	Product Name
>> 1	B074ZLV58T	Beautyrest - Heated Brushed Long Fur Throw - Ogee Pattern - 50" x 60" - Chocolate - With 3-Setting Heat Controller
>> Message:
>> 
>> I’m very confused. I keep getting responses telling me to send my request to another email address
> 
>> But you’re not given me the email address just keeps saying this exactly:
>> 
>> “Please send your request to [e-mail address removed]”
>> 
>> 
>> See no email address listed to send my request. 
>> 
>> Stacy Brainum 
>> 
>> 
>> 
>> On Wed, Mar 23, 2022 at 7:28 AM Designer Living - Amazon Marketplace <[e-mail address removed]> wrote:
>>> 
>>> 
>>> You have received a message from the Amazon Seller - Designer Living
>>> 
>>> View this message on Amazon
>>> Order ID: 111-0461595-5022639
>>> 
>>> Count	Product Name and ASIN
>>> 1		Beautyrest - Heated Brushed Long Fur Throw - Ogee Pattern - 50" x 60" - Chocolate - With 3-Setting Heat Controller 
>>> ASIN: B074ZLV58T
>>> Please send your request to [e-mail address removed]
>>> Thank you,
>>> 
>>> Latesia 
>>> 
>>> Customer Service Rep 
>>> 
>>> Designer Living 
>>> 
>>> 
>>> On Tue, Mar 22, 2022 at 4:50 PM Stacy L Brainum <57p9jdg[e-mail address removed]> wrote:
>>>> 
>>>> 
>>>> You have received a message.
>>>> 
>>>> Order ID: 111-0461595-5022639:
>>>> 
>>>> #	ASIN	Product Name
>>>> 1	B074ZLV58T	Beautyrest - Heated Brushed Long Fur Throw - Ogee Pattern - 50" x 60" - Chocolate - With 3-Setting Heat Controller
>>>> Message:
>>>> 
>>>> 
>>>> There is no email address listed where I’m suppose to send the request to??
>>> 
>>>> On Tue, Mar 22, 2022 at 3:12 PM Designer Living - Amazon Marketplace <[e-mail address removed]> wrote:
>>> 
>>>>>  
>>> 
>>>>> You have received a message from the Amazon Seller - Designer Living
>>>>> 
>>>>> View this message on Amazon
>>>>> Order ID: 111-0461595-5022639
>>>>> 
>>>>> Count	Product Name and ASIN
>>>>> 1		Beautyrest - Heated Brushed Long Fur Throw - Ogee Pattern - 50" x 60" - Chocolate - With 3-Setting Heat Controller 
>>>>> ASIN: B074ZLV58T
>>> 
>>> 
>>>>> Hello, 
>>>>> 
>>>>> Thank you for your email.
>>>>> 
>>>>> Please send your request to JLAHOME at : [e-mail address removed]
>>>>> 
>>>>>  You can email your concerns to: [e-mail address removed], Monday-Friday 7:00am-3:30pm (PST).  Please be sure to provide a copy of the original purchase receipt at the time of your request.
>>>>> 
>>>>> Thank you,
>>>>> 
>>>>> Latesia 
>>>>> 
>>>>> Customer Service Rep 
>>>>> 
>>>>> Designer Living 
>>>>> 
>>>>> 
>>>>> On Tue, Mar 22, 2022 at 8:07 AM Stacy L Brainum <57p9jdg[e-mail address removed]> wrote:
>>>>>> 
>>>>>> 
>>>>>> You have received a message.
>>>>>> 
>>>>>> Order ID: 111-0461595-5022639:
>>>>>> 
>>>>>> #	ASIN	Product Name
>>>>>> 1	B074ZLV58T	Beautyrest - Heated Brushed Long Fur Throw - Ogee Pattern - 50" x 60" - Chocolate - With 3-Setting Heat Controller
>>>>>> Message:
>>>>>> 
>>>>>> Item stopped  working. It will
>>>>>> Not turn on I’ve unplugged it from wall and blanket and plugged back in and still will not work. Can I get a replacement?  
>>>>>> Was this email helpful?	No Response Needed	Report questionable activity
>>>>>> 
>>>>>>  	 		 		 		 
>>>>>> Copyright 2022 Amazon, Inc, or its affiliates. All rights reserved. Amazon.com , 410 Terry Avenue North, Seattle, WA 98109-5210 
>>>>>> 
>>>>>> For Your Information: To help protect the trust and safety of our marketplace, and to help arbitrate potential disputes, we retain all messages buyers and sellers send through Amazon.com for two years. This includes your response to the message above. Amazon.com uses filtering technology to protect buyers and sellers from possible fraud. Messages that fail this filtering will not be transmitted.
>>>>>> 
>>>>>> We want you to buy with confidence anytime you purchase products on Amazon.com . Learn more about Safe Online Shopping and our safe buying guarantee.
>>>>>> 
>>>>>> [commMgrTok:A09640162JZQZ8VDUTSFW]
>>> 
>>>>> View this message on Amazon
>>>>> Did this solve your problem?
>>>>> Yes		No	Report questionable activity
>>>>> 
>>>>> 
>>>>> 							
>>>>> Copyright 2022 Amazon, Inc, or its affiliates. All rights reserved. Amazon.com , 410 Terry Avenue North, Seattle, WA 98109-5210
>>>>> 
>>>>> For Your Information: To help protect the trust and safety of our marketplace, and to help arbitrate potential disputes, we retain all messages buyers and sellers send through Amazon.com for two years. This includes your response to the message above. Amazon.com uses filtering technology to protect buyers and sellers from possible fraud. Messages that fail this filtering will not be transmitted.
>>>>> 
>>>>> We want you to buy with confidence anytime you purchase products on Amazon.com . Learn more about Safe Online Shopping and our safe buying guarantee.
>>>>> 
>>>>> [commMgrTok:A06133561UU40SMMUNABL]
>>>> -- 
>>>> 
>>>> “It is strange how often a heart must be broken before the years can make it wise.”
>>>> Was this email helpful?	No Response Needed	Report questionable activity
>>>> 
>>>>  	 		 		 		 
>>>> Copyright 2022 Amazon, Inc, or its affiliates. All rights reserved. Amazon.com , 410 Terry Avenue North, Seattle, WA 98109-5210 
>>>> 
>>>> For Your Information: To help protect the trust and safety of our marketplace, and to help arbitrate potential disputes, we retain all messages buyers and sellers send through Amazon.com for two years. This includes your response to the message above. Amazon.com uses filtering technology to protect buyers and sellers from possible fraud. Messages that fail this filtering will not be transmitted.
>>>> 
>>>> We want you to buy with confidence anytime you purchase products on Amazon.com . Learn more about Safe Online Shopping and our safe buying guarantee.
>>>> 
>>>> [commMgrTok:A0280376226196YT20L1K]
>>> 
>>> View this message on Amazon
>>> Did this solve your problem?
>>> Yes		No	Report questionable activity
>>> 
>>> 

------------- End message -------------

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--------------------------

Copyright 2022 Amazon, Inc, or its affiliates. All rights reserved. Amazon.com, 410 Terry Avenue North, Seattle, WA 98109-5210

For Your Information: To help protect the trust and safety of our marketplace, and to help arbitrate potential disputes, we retain all messages buyers and sellers send through Amazon.com for two years. This includes your response to the message above. Amazon.com uses filtering technology to protect buyers and sellers from possible fraud. Messages that fail this filtering will not be transmitted.