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[209.85.220.41]) by mx.google.com with SMTPS id k6-20020a056a00168600b004f3bc62a689sor268799pfc.56.2022.03.09.19.12.27 for (Google Transport Security); Wed, 09 Mar 2022 19:12:27 -0800 (PST) Received-SPF: pass (google.com: domain of rachelecharlesinc@gmail.com designates 209.85.220.41 as permitted sender) client-ip=209.85.220.41; Authentication-Results: mx.google.com; dkim=pass header.i=@gmail.com header.s=20210112 header.b=H5eQMk7V; spf=pass (google.com: domain of rachelecharlesinc@gmail.com designates 209.85.220.41 as permitted sender) smtp.mailfrom=rachelecharlesinc@gmail.com; dmarc=pass (p=NONE sp=QUARANTINE dis=NONE) header.from=gmail.com DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=20210112; h=from:content-transfer-encoding:mime-version:subject:date:message-id :references:in-reply-to:to; bh=CYsNfrJew5xHZElcFuE7t5bmu3ymJnAeTHQPM4UmYLc=; b=H5eQMk7VZ1osev6jKT7qICRksxlvxjj1xNOIInsWaqF+JwNyZRxb5O/IABIxYea95/ 7smajaTR+uWDCRkTHeBTZ/4mzF642IfgaKZTXv2RzIv7V6zeY57JHVNDmlm5lMfEGa/W 8LdVk2yQRIQ2zT8mnLuan46YE46ZpqA36cE8HhhEP3/OqjmXrvAa3eezK/j9VU3sDtG6 kw7eM0dZ/AJspSfDxWe03giTtOD/XUKHNpnKQjGnwIjVOA1xzzwtUhFB++hUj0lw0EAy 4lkwc1jR+7n8rSVFpQ0XQOyzU+LgMjD+4cHC8FT6TTLpkpxpPNJ4Zmb5CTKLdp96kVPP Bn3Q== X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20210112; h=x-gm-message-state:from:content-transfer-encoding:mime-version :subject:date:message-id:references:in-reply-to:to; bh=CYsNfrJew5xHZElcFuE7t5bmu3ymJnAeTHQPM4UmYLc=; b=LUpvdIf4wGp09yg78rHSV4yWGU5+UkHOGazwC0jxBTXsNQ7AHicILmiEPBOUe55b4w RjRoob47tAnexUsZcScFs7lcQGdLtEThpzdnx0kMepP/81e5gdNyEfwjvVbjeaFmQX5O 7csx6IZXK4YwI95heruyAr94/3M+tWQrQJR7g826N4wZL7JYLsyGecBSJj8cX8gEUasg te0QyubrV7eGjBtH6qjCoOUXVCY49BXlho24vcw+KKeYylhd+4rEpdcqoHFOxbjkPuIE XdiTvpK+0/KPRWetO/MzCvJcvQN/93hN4nlbuMvND2uRZKjZ6l5S8guYTWDiyr0G2gbk HZfg== X-Gm-Message-State: AOAM531H/8l2G5aNA5kv013Or9Iv0EIj7npAm45EtUT2l4TaYJqCgsyW O7CXtCCMQqX1uWfsrW3hiccBre2W+MY= X-Google-Smtp-Source: ABdhPJzxYu3pS2U3VkIJ688NcJHTOdsPDhxH7Af2xFcPcNCDxgPU7aIaC68FoiEKhp09qlBu1ALf5w== X-Received: by 2002:a05:6a00:1694:b0:4e1:9050:1e19 with SMTP id k20-20020a056a00169400b004e190501e19mr2901160pfc.72.1646881946742; Wed, 09 Mar 2022 19:12:26 -0800 (PST) Return-Path: Received: from smtpclient.apple ([2600:6c4e:187f:28fd:dd56:f042:6725:ce2b]) by smtp.gmail.com with ESMTPSA id m11-20020a17090a3f8b00b001bc299e0aefsm7775104pjc.56.2022.03.09.19.12.25 for (version=TLS1_3 cipher=TLS_AES_128_GCM_SHA256 bits=128/128); Wed, 09 Mar 2022 19:12:26 -0800 (PST) From: Amy Hepler X-Google-Original-From: Amy Hepler Content-Type: multipart/alternative; boundary=Apple-Mail-3D810FB7-8AB7-489B-9E48-FAA72206484D Content-Transfer-Encoding: 7bit Mime-Version: 1.0 (1.0) Subject: Re: Order #D222270B63 #Ref 2022030700290076 Date: Wed, 9 Mar 2022 19:12:21 -0800 Message-Id: References: In-Reply-To: To: info@designerliving.com X-Mailer: iPhone Mail (19D52) --Apple-Mail-3D810FB7-8AB7-489B-9E48-FAA72206484D Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable Please send me the proper address to send this return. Thx Amy Hepler Rachele Charles Inc.=20 m:970-948-1949=20 Sent from my iPhone* *please excuse any typos > On Mar 9, 2022, at 11:52 AM, info@designerliving.com wrote: >=20 > =EF=BB=BF > Hello, >=20 > =20 >=20 > Thank you for your email. Your Return Authorization number is: R2230900B= D. Please put this number on the packing slip that you return with your item= and also on the outside of the box. =20 >=20 > =20 >=20 > Please be advised that once a return has been received our warehouse inspe= cts all returns, to ensure that items are not damaged etc, and are in their o= riginal packaging. They will then process return paper work and forward to o= ur Customer Service team with the authorization to process the refund. The w= hole process takes approximately 10-15 business days. Return shipping is yo= ur responsibility. However, we can provide you with a label at our cost of $= 95.52. This cost would be automatically deducted from your refund at the tim= e of processing. Please let me know if you would like me to send you the lab= el. >=20 > =20 >=20 > Once your refund has been processed you will be notified by email. >=20 > =20 >=20 > Sincerely, >=20 > =20 >=20 > Latesia=20 >=20 > Customer Service Rep. >=20 > Designer Living=20 >=20 >=20 >=20 > =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D >=20 > Yes. I=E2=80=99ll wait to get that box and put all 4 of your smaller boxes= in one box. So please just send me one label. Thx >=20 >=20 > Amy Hepler > Rachele Charles Inc.=20 > m:970-948-1949=20 > Sent from my iPhone* >=20 > *please excuse any typos >=20 >=20 >=20 >=20 >=20 > On Mar 8, 2022, at 8:38 AM, info@designerliving.com wrote: >=20 > =EF=BB=BF >=20 > Hello Amy, >=20 >=20 >=20 > Yes, the 2 Jane Embroidered Euro Sham is being delivered today. To avoid h= aving to pay shipping fees twice would you like to wait until its delivered t= o do the return? >=20 > Thank you, >=20 >=20 >=20 > Latesia=20 >=20 > Customer Service Rep. >=20 > Designer Living=20 >=20 >=20 >=20 > =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D >=20 > Hi - it=E2=80=99s 3 boxes total that we received yesterday. Are there more= coming?!? Can i refuse anymore coming? The duvet didn=E2=80=99t work becau= se it was too light so we=E2=80=99re not even opening the other boxes at all= . Untouched. Please send me your labels. The way my husband read it was full= refund and never saw shipping on us. What a bummer.=20 >=20 >=20 > Amy Hepler > Rachele Charles Inc.=20 > m:970-948-1949=20 > Sent from my iPhone* >=20 > *please excuse any typos >=20 >=20 >=20 >=20 >=20 > On Mar 8, 2022, at 4:58 AM, info@designerliving.com wrote: >=20 > =EF=BB=BF >=20 > Hello Amy, >=20 >=20 >=20 > Thank you for your email. >=20 > I'll be happy to assist you with your return. >=20 > I do see that you are expecting another package soon with Fedex tracking #= 270311737037 >=20 > Would you like to return this item as well? >=20 > Return shipping is your responsibility. However, we can provide you with a= label at our cost.=20 >=20 > This cost would be automatically deducted from your refund at the time of p= rocessing. Please let me know if you would like me to send you the label. >=20 > Thank you, >=20 >=20 >=20 > Latesia=20 >=20 > Customer Service Rep. >=20 > Designer Living=20 >=20 >=20 >=20 > =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D >=20 > Hi - We received our three boxes today and the colors are way lighter than= we anticipated. All is in the original packaging, we didn=E2=80=99t remove i= t. I need a Return label so we can return for a refund. My husband ordered u= nder his email chashepler@yahoo.com Order #D222270B63 >=20 >=20 >=20 > Please send the return label to this address or to my husbands email.=20 >=20 >=20 >=20 > Thank you, >=20 > Amy >=20 >=20 >=20 > Amy Hepler > Rachele Charles Inc.=20 > m:970-948-1949=20 > Sent from my iPhone* >=20 > *please excuse any typos >=20 >=20 --Apple-Mail-3D810FB7-8AB7-489B-9E48-FAA72206484D Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable Please send me the proper address to send t= his return.

Thx

Amy= Hepler
Rachele Charles Inc. 

Sent from my iPhone*
 *please excus= e any typos


On Mar 9, 2022, at 11:52 AM, info@designerliving.com wrot= e:

=EF=BB= =BF

Hello,=

 

Thank you for your email.  Your Return Authorization number i= s:  R2230900BD. Please put this number on the pa= cking slip that you return with your item and also on the outside of the box= .  

 

Please be advised that once a return has been received&nb= sp;our warehouse inspects all returns, to ensure that items are not dam= aged etc, and are in their original packaging.  They will the= n process return paper work and forward to our Customer Service team wi= th the authorization to process the refund.  The whole process takes ap= proximately 10-15 business days.  Return shipping is your responsi= bility. However, we can provi= de you with a label at our cost of $95.52. This cost would be automatically d= educted from your refund at the time of processing. Please let me know if yo= u would like me to send you the label.

 

Once your refund has b= een processed you will be notified by email.

 

Sincerely,=

 

Latesia 

Customer Service Rep.=

Designer Living 


=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Yes. I=E2=80=99ll w= ait to get that box and put all 4 of your smaller boxes in one box. So pleas= e just send me one label. Thx

Amy Hepler
Rachele Charles Inc. 

m:970-948-1949 

<= em>Sent from my iPhone*

 *please excuse any typos



On Mar 8, 2022, at 8:38 AM, info@designe= rliving.com wrote:

=EF=BB=BF

Hello A= my,


Yes, the 2 Jane Embroidered Euro S= ham is being delivered today. To avoid having to pay shipping fees t= wice would you like to wait until its delivered to do the return?

Than= k you,


Latesia 

Customer Service Rep.

&nbs= p;Designer Living 


=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Hi - it=E2=80=99s 3 boxe= s total that we received yesterday. Are there more coming?!? Can i refuse an= ymore coming?  The duvet didn=E2=80=99t work because it was too light s= o we=E2=80=99re not even opening the other boxes at all. Untouched. Please s= end me your labels. The way my husband read it was full refund and never saw= shipping on us. What a bummer. 

Amy Hepler
Rachele Charles Inc. 

m:970-948-1949 

Sent from my iPhone*

 *please excuse any typ= os



On Mar 8, 2022, at 4:58 AM, inf= o@designerliving.com wrote:

=EF=BB=BF

=

Hello Amy,


Thank you for your email.

I'll be h= appy to assist you with your return.

I do see that you are expecting a= nother package soon with Fedex tracking # 270311737037

Would you like t= o return this item as well?

Return shipping is your responsibility. Ho= wever, we can provide you with a label at our cost. 

This cost wo= uld be automatically deducted from your refund at the time of processing. Pl= ease let me know if you would like me to send you the label.

Thank you= ,


Latesia 

Customer Service Rep.

 Des= igner Living 


=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Hi - We received our three box= es today and the colors are way lighter than we anticipated. All is in the o= riginal packaging, we didn=E2=80=99t remove it. I need a Return label so we c= an return for a refund. My husband ordered under his email chashepler@yahoo.= com Order #D222270B63


Please send the return label to t= his address or to my husbands email. 


Thank you,

Amy


Amy H= epler
Rachele Charles Inc. 

m:970-948-1949 

Sent from my iP= hone*

 *please excuse any typos


= --Apple-Mail-3D810FB7-8AB7-489B-9E48-FAA72206484D--