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From: Amy Hepler <rachelecharlesinc@gmail.com>
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Subject: Re: Order #D222270B63   #Ref 2022030700290076
Date: Tue, 8 Mar 2022 11:15:53 -0800
Message-Id: <2AF27A60-5070-4E36-8701-45CB138F4ECB@gmail.com>
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To: info@designerliving.com
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--Apple-Mail-7EAF34FF-F9AF-4214-BD91-E4E8C93D4F83
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Yes. I=E2=80=99ll wait to get that box and put all 4 of your smaller boxes i=
n one box. So please just send me one label. Thx

Amy Hepler
Rachele Charles Inc.=20
m:970-948-1949=20
Sent from my iPhone*
 *please excuse any typos


> On Mar 8, 2022, at 8:38 AM, info@designerliving.com wrote:
>=20
> =EF=BB=BF
> Hello Amy,
>=20
>=20
>=20
> Yes, the 2 Jane Embroidered Euro Sham is being delivered today. To avoid h=
aving to pay shipping fees twice would you like to wait until its delivered t=
o do the return?
>=20
> Thank you,
>=20
>=20
>=20
> Latesia=20
>=20
> Customer Service Rep.
>=20
>  Designer Living=20
>=20
>=20
>=20
> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D
>=20
> Hi - it=E2=80=99s 3 boxes total that we received yesterday. Are there more=
 coming?!? Can i refuse anymore coming?  The duvet didn=E2=80=99t work becau=
se it was too light so we=E2=80=99re not even opening the other boxes at all=
. Untouched. Please send me your labels. The way my husband read it was full=
 refund and never saw shipping on us. What a bummer.=20
>=20
>=20
> Amy Hepler
> Rachele Charles Inc.=20
> m:970-948-1949=20
> Sent from my iPhone*
>=20
>  *please excuse any typos
>=20
>=20
>=20
>=20
>=20
> On Mar 8, 2022, at 4:58 AM, info@designerliving.com wrote:
>=20
> =EF=BB=BF
>=20
> Hello Amy,
>=20
>=20
>=20
> Thank you for your email.
>=20
> I'll be happy to assist you with your return.
>=20
> I do see that you are expecting another package soon with Fedex tracking #=
 270311737037
>=20
> Would you like to return this item as well?
>=20
> Return shipping is your responsibility. However, we can provide you with a=
 label at our cost.=20
>=20
> This cost would be automatically deducted from your refund at the time of p=
rocessing. Please let me know if you would like me to send you the label.
>=20
> Thank you,
>=20
>=20
>=20
> Latesia=20
>=20
> Customer Service Rep.
>=20
>  Designer Living=20
>=20
>=20
>=20
> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D
>=20
> Hi - We received our three boxes today and the colors are way lighter than=
 we anticipated. All is in the original packaging, we didn=E2=80=99t remove i=
t. I need a Return label so we can return for a refund. My husband ordered u=
nder his email chashepler@yahoo.com Order #D222270B63
>=20
>=20
>=20
> Please send the return label to this address or to my husbands email.=20
>=20
>=20
>=20
> Thank you,
>=20
> Amy
>=20
>=20
>=20
> Amy Hepler
> Rachele Charles Inc.=20
> m:970-948-1949=20
> Sent from my iPhone*
>=20
>  *please excuse any typos
>=20
>=20

--Apple-Mail-7EAF34FF-F9AF-4214-BD91-E4E8C93D4F83
Content-Type: text/html;
	charset=utf-8
Content-Transfer-Encoding: quoted-printable

<html><head><meta http-equiv=3D"content-type" content=3D"text/html; charset=3D=
utf-8"></head><body dir=3D"auto">Yes. I=E2=80=99ll wait to get that box and p=
ut all 4 of your smaller boxes in one box. So please just send me one label.=
 Thx<br><br><div dir=3D"ltr"><div style=3D"margin: 0px 0px 8px; "><div><p cl=
ass=3D"MsoNormal" style=3D"margin: 0in 0in 0.0001pt;"><span style=3D"backgro=
und-color: rgba(255, 255, 255, 0);"><b>Amy Hepler</b><br>Rachele Charles Inc=
.&nbsp;</span></p></div><div><p class=3D"MsoNormal" style=3D"margin: 0in 0in=
 0.0001pt;"><span style=3D"background-color: rgba(255, 255, 255, 0);">m:<a h=
ref=3D"tel:970-948-1949"><span style=3D"text-decoration: none;">970-948-1949=
</span></a>&nbsp;</span></p></div></div><div><div style=3D"-webkit-tap-highl=
ight-color: rgba(26, 26, 26, 0.296875); -webkit-composition-fill-color: rgba=
(175, 192, 227, 0.230469); -webkit-composition-frame-color: rgba(77, 128, 18=
0, 0.230469); "><i>Sent from my iPhone*</i></div><div style=3D"-webkit-tap-h=
ighlight-color: rgba(26, 26, 26, 0.296875); -webkit-composition-fill-color: r=
gba(175, 192, 227, 0.230469); -webkit-composition-frame-color: rgba(77, 128,=
 180, 0.230469); "><i>&nbsp;*please excuse any typos</i></div><div><br></div=
></div></div><div dir=3D"ltr"><br><blockquote type=3D"cite">On Mar 8, 2022, a=
t 8:38 AM, info@designerliving.com wrote:<br><br></blockquote></div><blockqu=
ote type=3D"cite"><div dir=3D"ltr">=EF=BB=BF<p>Hello Amy,<br></p><p><br></p>=
<p>Yes, the 2&nbsp;<a title=3D"" class=3D"link" target=3D"_blank" href=3D"ht=
tps://www.designerliving.com/products/ink-ivy/jane-embroidered-euro-sham/b77=
/5323#!id/627776" style=3D"box-sizing: border-box; margin: 0px; padding: 0px=
; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-stre=
tch: inherit; font-size: 13px; font-family: Roboto, Tahoma, sans-serif; line=
-height: inherit; vertical-align: baseline; background-color: rgb(249, 249, 2=
49); color: rgb(230, 126, 34); outline: none; cursor: pointer; outline-offse=
t: -2px; white-space: normal;">Jane Embroidered Euro Sham</a>&nbsp;is being d=
elivered today. To avoid having to pay shipping fees twice would you like to=
 wait until its delivered to do the return?</p><p>Thank you,</p><p><br></p><=
p>Latesia&nbsp;</p><p>Customer Service Rep.</p><p>&nbsp;Designer Living&nbsp=
;</p><p><br></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D</p><p>Hi - it=E2=80=99s 3 boxes total that we recei=
ved yesterday. Are there more coming?!? Can i refuse anymore coming? &nbsp;T=
he duvet didn=E2=80=99t work because it was too light so we=E2=80=99re not e=
ven opening the other boxes at all. Untouched. Please send me your labels. T=
he way my husband read it was full refund and never saw shipping on us. What=
 a bummer.&nbsp;<br><br></p><p class=3D"MsoNormal" style=3D"margin: 0in 0in 0=
.0001pt;"><span style=3D"background-color: rgba(255, 255, 255, 0);"><strong>=
Amy Hepler</strong><br>Rachele Charles Inc.&nbsp;</span></p><p class=3D"MsoN=
ormal" style=3D"margin: 0in 0in 0.0001pt;"><span style=3D"background-color: r=
gba(255, 255, 255, 0);">m:<a href=3D"tel:970-948-1949"><span style=3D"text-d=
ecoration: none;">970-948-1949</span></a>&nbsp;</span></p><p><em>Sent from m=
y iPhone*</em></p><p><em>&nbsp;*please excuse any typos</em></p><p><br></p><=
p><br></p><blockquote>On Mar 8, 2022, at 4:58 AM, info@designerliving.com wr=
ote:<br><br></blockquote><blockquote><p>=EF=BB=BF</p><p>Hello Amy,<br></p><p=
><br></p><p>Thank you for your email.</p><p>I'll be happy to assist you with=
 your return.</p><p>I do see that you are expecting another package soon wit=
h Fedex tracking # 270311737037</p><p>Would you like to return this item as w=
ell?</p><p>Return shipping is your responsibility. However, we can provide y=
ou with a label at our cost.&nbsp;</p><p>This cost would be automatically de=
ducted from your refund at the time of processing. Please let me know if you=
 would like me to send you the label.</p><p>Thank you,</p><p><br></p><p>Late=
sia&nbsp;</p><p>Customer Service Rep.</p><p>&nbsp;Designer Living&nbsp;</p><=
p><br></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D</p><p>Hi - We received our three boxes today and the colo=
rs are way lighter than we anticipated. All is in the original packaging, we=
 didn=E2=80=99t remove it. I need a Return label so we can return for a refu=
nd. My husband ordered under his email chashepler@yahoo.com&nbsp;Order #D222=
270B63</p><p><br></p><p>Please send the return label to this address or to m=
y husbands email.&nbsp;</p><p><br></p><p>Thank you,</p><p>Amy<br></p><p><br>=
</p><p class=3D"MsoNormal" style=3D"margin: 0in 0in 0.0001pt;"><span style=3D=
"background-color: rgba(255, 255, 255, 0);"><strong>Amy Hepler</strong><br>R=
achele Charles Inc.&nbsp;</span></p><p class=3D"MsoNormal" style=3D"margin: 0=
in 0in 0.0001pt;"><span style=3D"background-color: rgba(255, 255, 255, 0);">=
m:<a href=3D"tel:970-948-1949"><span style=3D"text-decoration: none;">970-94=
8-1949</span></a>&nbsp;</span></p><p><em>Sent from my iPhone*</em></p><p><em=
>&nbsp;*please excuse any typos</em></p><p><br></p></blockquote></div></bloc=
kquote></body></html>=

--Apple-Mail-7EAF34FF-F9AF-4214-BD91-E4E8C93D4F83--
