Subject: Live now: PayTalks: Ask Us Anything! Cultivating customer obsession – no matter the circumstances
From: Amazon Pay <[email-masked]>
To: [email-masked]
Date: Tue, 8 Mar 2022 19:33:49 +0000

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PayTalks: Ask Us Anything! Cultivating customer obsession – no matter the circumstances
The pandemic forever changed how we shop and do business in many unpredictable ways. Without a doubt, for businesses it helped reaffirm the importance of doubling down on the customer experience. 
 
In this episode, Sr. Content Strategist Alex Lawrence discusses 9 strategies to remain customer-centric at all times, including:

	- Knowing your audience and optimizing for the one(s) you want to reach
	- Obsessing over customers – not competitors
	- Looking for the right micro-moments
	- Being transparent, vulnerable in your communications
	- Increasing personalization by leveraging every tool at your disposal
	- Staying flexible and open to change

Check it out live on our video site, now!
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