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From: Amy Hepler <rachelecharlesinc@gmail.com>
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Subject: Re: Order #D222270B63   #Ref 2022030700290076
Date: Tue, 8 Mar 2022 06:53:47 -0800
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Hi - it=E2=80=99s 3 boxes total that we received yesterday. Are there more c=
oming?!? Can i refuse anymore coming?  The duvet didn=E2=80=99t work because=
 it was too light so we=E2=80=99re not even opening the other boxes at all. U=
ntouched. Please send me your labels. The way my husband read it was full re=
fund and never saw shipping on us. What a bummer.=20

Amy Hepler
Rachele Charles Inc.=20
m:970-948-1949=20
Sent from my iPhone*
 *please excuse any typos


> On Mar 8, 2022, at 4:58 AM, info@designerliving.com wrote:
>=20
> =EF=BB=BF
> Hello Amy,
>=20
>=20
>=20
> Thank you for your email.
>=20
> I'll be happy to assist you with your return.
>=20
> I do see that you are expecting another package soon with Fedex tracking #=
 270311737037
>=20
> Would you like to return this item as well?
>=20
> Return shipping is your responsibility. However, we can provide you with a=
 label at our cost.=20
> This cost would be automatically deducted from your refund at the time of p=
rocessing. Please let me know if you would like me to send you the label.
>=20
> Thank you,
>=20
>=20
>=20
> Latesia=20
>=20
> Customer Service Rep.
>=20
>  Designer Living=20
>=20
>=20
>=20
> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D
>=20
> Hi - We received our three boxes today and the colors are way lighter than=
 we anticipated. All is in the original packaging, we didn=E2=80=99t remove i=
t. I need a Return label so we can return for a refund. My husband ordered u=
nder his email chashepler@yahoo.com Order #D222270B63
>=20
>=20
>=20
> Please send the return label to this address or to my husbands email.=20
>=20
>=20
>=20
> Thank you,
>=20
> Amy
>=20
>=20
>=20
> Amy Hepler
> Rachele Charles Inc.=20
> m:970-948-1949=20
> Sent from my iPhone*
>=20
>  *please excuse any typos
>=20
>=20

--Apple-Mail-B0E9F181-0E14-412E-B963-94AF60454AD4
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<html><head><meta http-equiv=3D"content-type" content=3D"text/html; charset=3D=
utf-8"></head><body dir=3D"auto">Hi - it=E2=80=99s 3 boxes total that we rec=
eived yesterday. Are there more coming?!? Can i refuse anymore coming? &nbsp=
;The duvet didn=E2=80=99t work because it was too light so we=E2=80=99re not=
 even opening the other boxes at all. Untouched. Please send me your labels.=
 The way my husband read it was full refund and never saw shipping on us. Wh=
at a bummer.&nbsp;<br><br><div dir=3D"ltr"><div style=3D"margin: 0px 0px 8px=
; "><div><p class=3D"MsoNormal" style=3D"margin: 0in 0in 0.0001pt;"><span st=
yle=3D"background-color: rgba(255, 255, 255, 0);"><b>Amy Hepler</b><br>Rache=
le Charles Inc.&nbsp;</span></p></div><div><p class=3D"MsoNormal" style=3D"m=
argin: 0in 0in 0.0001pt;"><span style=3D"background-color: rgba(255, 255, 25=
5, 0);">m:<a href=3D"tel:970-948-1949"><span style=3D"text-decoration: none;=
">970-948-1949</span></a>&nbsp;</span></p></div></div><div><div style=3D"-we=
bkit-tap-highlight-color: rgba(26, 26, 26, 0.296875); -webkit-composition-fi=
ll-color: rgba(175, 192, 227, 0.230469); -webkit-composition-frame-color: rg=
ba(77, 128, 180, 0.230469); "><i>Sent from my iPhone*</i></div><div style=3D=
"-webkit-tap-highlight-color: rgba(26, 26, 26, 0.296875); -webkit-compositio=
n-fill-color: rgba(175, 192, 227, 0.230469); -webkit-composition-frame-color=
: rgba(77, 128, 180, 0.230469); "><i>&nbsp;*please excuse any typos</i></div=
><div><br></div></div></div><div dir=3D"ltr"><br><blockquote type=3D"cite">O=
n Mar 8, 2022, at 4:58 AM, info@designerliving.com wrote:<br><br></blockquot=
e></div><blockquote type=3D"cite"><div dir=3D"ltr">=EF=BB=BF<p>Hello Amy,<br=
></p><p><br></p><p>Thank you for your email.</p><p>I'll be happy to assist y=
ou with your return.</p><p>I do see that you are expecting another package s=
oon with Fedex tracking # 270311737037</p><p>Would you like to return this i=
tem as well?</p>Return shipping is your responsibility. However, we can prov=
ide you with a label at our cost.&nbsp;<p>This cost would be automatically d=
educted from your refund at the time of processing. Please let me know if yo=
u would like me to send you the label.</p><p>Thank you,</p><p><br></p><p>Lat=
esia&nbsp;</p><p>Customer Service Rep.</p><p>&nbsp;Designer Living&nbsp;</p>=
<p><br></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D</p><p>Hi - We received our three boxes today and the colo=
rs are way lighter than we anticipated. All is in the original packaging, we=
 didn=E2=80=99t remove it. I need a Return label so we can return for a refu=
nd. My husband ordered under his email chashepler@yahoo.com&nbsp;Order #D222=
270B63</p><p><br></p><p>Please send the return label to this address or to m=
y husbands email.&nbsp;</p><p><br></p><p>Thank you,</p><p>Amy<br></p><p><br>=
</p><p class=3D"MsoNormal" style=3D"margin: 0in 0in 0.0001pt;"><span style=3D=
"background-color: rgba(255, 255, 255, 0);"><strong>Amy Hepler</strong><br>R=
achele Charles Inc.&nbsp;</span></p><p class=3D"MsoNormal" style=3D"margin: 0=
in 0in 0.0001pt;"><span style=3D"background-color: rgba(255, 255, 255, 0);">=
m:<a href=3D"tel:970-948-1949"><span style=3D"text-decoration: none;">970-94=
8-1949</span></a>&nbsp;</span></p><p><em>Sent from my iPhone*</em></p><p><em=
>&nbsp;*please excuse any typos</em></p><p><br></p></div></blockquote></body=
></html>=

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