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From: Jo Ann McCullough <g616wq49x36k7zh+A00851503OJZPS9883QIG@marketplace.amazon.com>
Reply-To: 
	Jo Ann McCullough <g616wq49x36k7zh+A00851503OJZPS9883QIG@marketplace.amazon.com>
To: info@designerliving.com
Message-ID: <0100017f65a4cbe5-b5ce7ce5-1840-4c67-bac3-302a34eba3cf-000000@email.amazonses.com>
Subject: Inquiry from Amazon customer Jo Ann McCullough(Order:
 114-1916093-1423410)
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You have received a message.


# 114-1916093-1423410:
2 / Beautyrest - Cotton Blend Heated Mattress Pad Twin XL Size - Secure Comfort Technology - Luxury Quilted Electric Mattress Pad with Deep Pocket  - Whit [ASIN: B01J7MMAKO] 

------------- Message:  -------------

I bought 2 of these.  One stopped working previously and was replaced.  Now the other one has stopped working.  It's disappointing to pay a prime brand, Beautyrest, for a quality product, and they don't last as long as they should.  Can I return this one and get a replacement? 

------------- End message -------------

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			You have received a message.
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<p>Order ID: 
114-1916093-1423410:</p>
<table width="100%" align="center" cellspacing="0" cellpadding="10" border="1" style="color:#000000">
<tr>
	<td bgcolor="#e4e3e4" align="left" style="width:5%">#
	</td>
	<td bgcolor="#e4e3e4" align="left" style="width:16%" >ASIN
	</td>
	<td bgcolor="#e4e3e4" align="left" style="width:79%">Product Name
	</td>
</tr>
<tr>
	<td> 
	  		     2
			</td>
	<td>
				     B01J7MMAKO
			</td>
	<td>
				     Beautyrest - Cotton Blend Heated Mattress Pad Twin XL Size - Secure Comfort Technology - Luxury Quilted Electric Mattress Pad with Deep Pocket  - Whit
			</td>
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</table>


<h4 style="color:black"><strong>Message: </strong></h4>

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<pre style="font-family:Ember, Arial, sans-serif;color:black;">I bought 2 of these.  One stopped working previously and was replaced.  Now the other one has stopped working.  It's disappointing to pay a prime brand, Beautyrest, for a quality product, and they don't last as long as they should.  Can I return this one and get a replacement?  </pre>
</th>
  </tr>
</table>




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                      <!--[if mso]>&nbsp;&nbsp;&nbsp;&nbsp;<![endif]-->Report questionable activity<!--[if mso]>&nbsp;&nbsp;&nbsp;&nbsp;<![endif]-->
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