Subject: Re: Faulty blanket / C22457091 #Ref 2022012000290210
From: Shane Bingham <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 23 Feb 2022 18:12:16 +0000

914902200789919679766
USPS

Thank you,

Shane Bingham

Sent from my iPhone

On Feb 23, 2022, at 8:42 AM, [email-masked] wrote:

External Sender - Confirm authenticity before replying, opening attachments or clicking links - External Sender

Hello Shane,

Can you please send the tracking number you returned the item with?

Thank you,

Latesia

Customer Service Rep.

Designer Living

===============================================================================

Did you get the blanket?

I shipped it a couple weeks ago.

Thank you,
Shane Bingham

Sent from my iPhone

On Jan 20, 2022, at 11:00 AM, [email-masked] wrote:

External Sender - Confirm authenticity before replying, opening attachments or clicking links - External Sender

Hello Shane,

Thank you for your email.

Please ship your return to the address below.

E&E Company LTD

550 Northport PkwyPort Wentworth, GA, 31407US855-842-4358
Your Return Authorization number is R221200FCF. Please put this number on the packing slip that you return with your item and also on the outside of the box. Please be advised that the whole refund process takes approximately 10-15 business days from the time the warehouse receives the return. It may also take 48-72 hours after processing your refund for your funds to be returned back to the orignal payment method account.

Thank you,

Latesia

Customer Service Rep.

Designer Living

===============================================================================

What’s the address I use to ship it?

Thank you,

Shane Bingham

Sent from my iPhone

On Jan 20, 2022, at 11:15 AM, [email-masked] wrote:

External Sender - Confirm authenticity before replying, opening attachments or clicking links - External Sender

Hello Shane,

Your Return Authorization number is: R221200FCF.Please put this number on the packing slip that you return with your item and also on the outside of the box.

Please be advised that once a return has been received our warehouse inspects all returns, to ensure that items are not damaged etc, and are in their original packaging.  They will then process return paper work and forward to our Customer Service team with the authorization to process the refund.  The whole process takes approximately 10-15 business days.  Return shipping is your responsibility.However, we can provide you with a label at our cost of $8.87. This cost would be automatically deducted from your refund at the time of processing. Please let me know if you would like me to send you the label.

Once your refund has been processed you will be notified by email.

Thank you,

Latesia

Customer Service Rep

Designer Living