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From: "Linda V. Keeslar" <flfd75pgjy941sh+A0767286VQUC934TXKRK@marketplace.amazon.com>
Reply-To: 
	"Linda V. Keeslar" <flfd75pgjy941sh+A0767286VQUC934TXKRK@marketplace.amazon.com>
To: info@designerliving.com
Message-ID: <0100017f1866ccfa-fe96cc8d-cca6-48a7-971f-a2d0a2de2983-000000@email.amazonses.com>
Subject: Inquiry from Amazon customer Linda V. Keeslar(Order:
 113-4655077-7717005)
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Date: Sun, 20 Feb 2022 18:31:04 +0000
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You have received a message.


# 113-4655077-7717005:
2 / Beautyrest - Cotton Blend Heated Mattress Pad Twin XL Size - Secure Comfort Technology - Luxury Quilted Electric Mattress Pad with Deep Pocket  - Whit [ASIN: B01J7MMAKO] 

------------- Message:  -------------

I purchased two of these mattress pads in February 2019. One of them has stopped heating. It will shut itself off after a very short time. I have checked all connections. The website states it has a five year warranty. How do I get a new mattress pad?

------------- End message -------------

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                  <td align="left"><a href="https://sellercentral.amazon.com/nms/redirect/c1fc5733-6aad-3c4d-9a6f-a66822fac871?sk=2Wbq_3TAT86XFzoB6IZO17_Hp4b_f96rRoXJqL91OlO-6WLyFJeGFBBCmAjyU9ygr92JoyaQ8NLD0aY3F8UreQ&amp;n=1&amp;u=aHR0cHM6Ly93d3cuYW1hem9uLmNvbS9yZWY9cGVfMTcyNTc2MF8xNTcyOTc1MzBfcGVfZm9vdGVyX2FtYXpvbmxvZ28v" target="_blank"><img src="https://m.media-amazon.com/images/G/01/logo/a_com_logo_220x96v2._V516822156_.jpg" width="93" height="auto" alt="Amazon.com" border="0" style="display:block; width:93px; height:auto;" /></a>
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			You have received a message.
	</p>


<p>Order ID: 
113-4655077-7717005:</p>
<table width="100%" align="center" cellspacing="0" cellpadding="10" border="1" style="color:#000000">
<tr>
	<td bgcolor="#e4e3e4" align="left" style="width:5%">#
	</td>
	<td bgcolor="#e4e3e4" align="left" style="width:16%" >ASIN
	</td>
	<td bgcolor="#e4e3e4" align="left" style="width:79%">Product Name
	</td>
</tr>
<tr>
	<td> 
	  		     2
			</td>
	<td>
				     B01J7MMAKO
			</td>
	<td>
				     Beautyrest - Cotton Blend Heated Mattress Pad Twin XL Size - Secure Comfort Technology - Luxury Quilted Electric Mattress Pad with Deep Pocket  - Whit
			</td>
	</tr>
</table>


<h4 style="color:black"><strong>Message: </strong></h4>

<table border="0 /" style="background-color:#ebebeb;margin:5px">
  <tr>
    <th style="padding:5px;text-align: left">

<pre style="font-family:Ember, Arial, sans-serif;color:black;">I purchased two of these mattress pads in February 2019. One of them has stopped heating. It will shut itself off after a very short time. I have checked all connections. The website states it has a five year warranty. How do I get a new mattress pad? </pre>
</th>
  </tr>
</table>




<table  cellspacing="2" cellpadding="" border="0" align="center" style="border-collapse: separate;border-spacing: 10px;width:100%">
	<tr>
        <td style="border-radius: 3px;  text-align: center;" class="button-td"><a href="https://sellercentral.amazon.com/nms/redirect/806b3f32-759c-3e19-9236-3d0571df6c38?sk=0y_QSuAghpE4Rskmbo7ch_MnoW5yOEl1TZE0dY4KuY-sQb_zLIN0XaimrNq7w91m1dX7juxkmo1At6ePdAR6KQ&amp;n=1&amp;u=aHR0cHM6Ly9zZWxsZXJjZW50cmFsLmFtYXpvbi5jb20vZ3Avc2F0aXNmYWN0aW9uL3N1cnZleS1mb3JtLmh0bWw_aWU9VVRGOCZITUROYW1lPU5vdGlmaWNhdGlvbkJ1c0VtYWlsSE1EJmN1c3RvbUF0dHJpYnV0ZTFWYWx1ZT1CQkNfTUVTU0FHRV9TRU5UX1RPX01FUkNIQU5UJmN1c3RvbUF0dHJpYnV0ZTJWYWx1ZT1QYXJhbTImY3VzdG9tQXR0cmlidXRlM1ZhbHVlPVBhcmFtMw" class="nbus-survey" style="background: #e3e3e3; border: 15px solid #e3e3e3; padding: 0 2px;color: #000000; font-family:Ember, Arial, sans-serif; font-size: 13px; line-height: 1.1; text-align: center; text-decoration: none; display: block; border-radius: 3px; font-weight: bold;">
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                                                                <td style="border-radius: 3px; text-align: center;" class="button-td"><a href="https://sellercentral.amazon.com/nms/redirect/036e91ad-fe95-3892-81b8-5dc37d51216c?sk=b8b1hfafvp8z3WoGAelJ1A-VZYVxAtf38WT65G1pjosEqekrvTLH4Vgcvky_9_MCldq_lYWyrcflnfji_eO-Qg&amp;n=1&amp;u=aHR0cHM6Ly9zZWxsZXJjZW50cmFsLmFtYXpvbi5jb20vbWVzc2FnaW5nL25vLXJlc3BvbnNlLW5lZWRlZD90PUEwNzY3Mjg2VlFVQzkzNFRYS1JLJm09QTA2MjI5ODQxNlpEQlhEMkU0OFFJJm1wPUFUVlBES0lLWDBERVImYz1BRVlLTk43RzQ1N1pSJmg9M2IyYTJiZGNjNGI2NGNmZTEwMWE1ZmJiYTA5NzM5OThkY2U5NjExNiZzPTE" style="background: #e3e3e3; border: 15px solid #e3e3e3; padding: 0 2px;color: #000000; font-family:Ember, Arial, sans-serif; font-size: 13px; line-height: 1.1; text-align: center; text-decoration: none; display: block; border-radius: 3px; font-weight: bold;"> 
                      <!--[if mso]>&nbsp;&nbsp;&nbsp;&nbsp;<![endif]-->No Response Needed<!--[if mso]>&nbsp;&nbsp;&nbsp;&nbsp;<![endif]--> 
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                      <!--[if mso]>&nbsp;&nbsp;&nbsp;&nbsp;<![endif]-->Report questionable activity<!--[if mso]>&nbsp;&nbsp;&nbsp;&nbsp;<![endif]-->
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</table>



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