Delivered-To: info@designerliving.com Received: by 2002:a05:6512:3411:0:0:0:0 with SMTP id i17csp83533lfr; Mon, 7 Feb 2022 09:23:08 -0800 (PST) X-Received: by 2002:a17:907:3e91:: with SMTP id hs17mr611675ejc.32.1644254588013; Mon, 07 Feb 2022 09:23:08 -0800 (PST) ARC-Seal: i=1; a=rsa-sha256; t=1644254588; cv=none; d=google.com; s=arc-20160816; b=VtRQjd5ww/+qd82KGSkceSeY+14z/K9MthlbtNBBR5AsFYy5m0QsFswNTgXzAK/BuB dmzbxnQLUOMZGxKgPi8TU1IYGflXmfN82DUNB2vi8M9ukYogfvuCDKP+HTt8KBKdKAk4 XweP8tkV3vWWDwMCXpIoeKRisX9jUymWj2nl2HFCimiFF6HfLUi0RbD6Rl7JR5ViUN++ 6igcgtBe5WwmeDdKxzKCw1O/Jg6xVETDY7NS4giVOhRGXk8HGUwf1yB6jw2B/RDMf1Am YGk90NwEINIwnPobmUZMVNk7N76erPWcFUMfb74ipd7Wfj5eVauuHFQe1ulyKOXZcDFc FeuA== ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20160816; h=to:subject:message-id:date:from:in-reply-to:references:mime-version :dkim-signature; bh=EMPW52Q8OgvFssJyHz9jT7NZSJwCXuy0NOGn321h/Wc=; b=qSX1CXmHBTriKE9CWRniWh5UElIRtpcLvtnIpzaicLDAvjnuBWzqYdqyF6qBgguGWl yJFPJdJ51ofzGOthpY6xXRWO8SIug9yxIk8YYvUdaZ89gFMSsJjiIPQsbID+SGLfAiN1 6MvnkRx6djEtJT3IEHzG7L3lw3NeMxVn9cni8BcorzqMNsqC3YBYHXLQoYuf+0XaEUYX xXNc2iOlB5rIcbARF32HAwRIzvuwsocVmA9cQevbP+dkjH0DSTmsRrGv2cczWC60sVJn PassXJiSQi/1BLkIb99ltqhKCN0dIeYhyWukHJQ693tTxy58iEhITT07gj4mjZxcLOF8 JJgA== ARC-Authentication-Results: i=1; mx.google.com; dkim=pass header.i=@oaexpress-com.20210112.gappssmtp.com header.s=20210112 header.b="b5/aZVI0"; spf=neutral (google.com: 209.85.220.41 is neither permitted nor denied by best guess record for domain of mafia.evans@oaexpress.com) smtp.mailfrom=mafia.evans@oaexpress.com Return-Path: Received: from mail-sor-f41.google.com (mail-sor-f41.google.com. [209.85.220.41]) by mx.google.com with SMTPS id oz20sor4629965ejc.72.2022.02.07.09.23.07 for (Google Transport Security); Mon, 07 Feb 2022 09:23:07 -0800 (PST) Received-SPF: neutral (google.com: 209.85.220.41 is neither permitted nor denied by best guess record for domain of mafia.evans@oaexpress.com) client-ip=209.85.220.41; Authentication-Results: mx.google.com; dkim=pass header.i=@oaexpress-com.20210112.gappssmtp.com header.s=20210112 header.b="b5/aZVI0"; spf=neutral (google.com: 209.85.220.41 is neither permitted nor denied by best guess record for domain of mafia.evans@oaexpress.com) smtp.mailfrom=mafia.evans@oaexpress.com DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=oaexpress-com.20210112.gappssmtp.com; s=20210112; h=mime-version:references:in-reply-to:from:date:message-id:subject:to; bh=EMPW52Q8OgvFssJyHz9jT7NZSJwCXuy0NOGn321h/Wc=; b=b5/aZVI0qt5R6opJ5B8m0Z5cLP1GgktGzE4HYxPF7XOAKqwblBwEdwcCRL8BZWwCO5 RyCQAPlhgm5QPdVFJbibBggnibvmXYZI6791neIcNP5PALO8JpQoyToaIrJCRcKfSbwP fQeC2SvzZ51GV13XEptH7anJ193ny26oJ74/QTs4bmXg5qki/eJkfP1uqfAZ52IfGFEC 83iuvS8dAX5cy7laOoBhZpuc0OYTiOU4+kj6e6X2U+mLDP3JHfpWezw9hV8F+sJym6b2 aC76YGmwbOVADubAOX0DQZePSrpt8BhLUzV/MqICUhBEPes7ppYHeAYSIUlRV98hZXWd 9INg== X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=1e100.net; s=20210112; h=x-gm-message-state:mime-version:references:in-reply-to:from:date :message-id:subject:to; bh=EMPW52Q8OgvFssJyHz9jT7NZSJwCXuy0NOGn321h/Wc=; b=xq4PKGI6a4Gwan5pxarI54BE0Kl43BbKpSMOEHoWizOrKACjRahk4tPRC7C2hVcIBj dRaj2mK1YqCFV54pCk0jZZ5sxW82bvoE3kwAYXRYVmISQMIH7IW4TT1RlkkRwJRBuPW/ F2HjsIMwDF8tc3slJIQLr0BJaeZSB4jw+YesUJLKM8JQ7yRRJLLq83bqcgTXtij+L9Yk F+ZghxZ4KdDoX/q8/wWj5EwG+KGRG6dt13GFbbtJ3t/DeoxZMCvONahxj9+8yJ4quJcU CCoTkTGroPHsZTDA/gF6gG93kVcuz4fujawY2Ii6UqFtTpJyRPxT6YmEoJMhpk6Kkhkg knTA== X-Gm-Message-State: AOAM532obGz2I7WnEM8ZB16zQEnvz0UEp0JUrH0y/14R0HO9ceVS7Cpj aRY43MEABAPFsbwZW7b1A0p+kivNyRTN7RwXDRUU8G6DVYIx+DKI X-Google-Smtp-Source: ABdhPJyThvmhci/DeicLsUr4M+7c+WkBHVD+f0LR3DeOljYAxngJH5lvzF6pD58Nefr4ikgvY7Wfrcj4PhRCt45/tWY= X-Received: by 2002:a17:907:94c7:: with SMTP id dn7mr563284ejc.101.1644254587150; Mon, 07 Feb 2022 09:23:07 -0800 (PST) MIME-Version: 1.0 References: In-Reply-To: From: Mafia Evans Date: Mon, 7 Feb 2022 12:22:30 -0500 Message-ID: Subject: Re: Re: Re: Re: Order: D2213006B3 #Ref 2022020300290007 To: "info@designerliving.com" Content-Type: multipart/alternative; boundary="000000000000967b2305d770da06" --000000000000967b2305d770da06 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I only received (1) panel and not (8) that the packing slip shows. Please confirm that the total amount charged for the (8) panels will be refunded. Not just the amount for the (1) panel that's being returned. I only received (1) panel and not (8) that the packing slip shows. On Mon, Feb 7, 2022 at 11:40 AM info@designerliving.com < info@designerliving.com> wrote: > Hello Mafia, > > > Please find the attached FedEx prepaid return shipping label. Your return > authorization number is R2220709D5 . Please write this number on the > outside of the box and on a copy of your packing slip with your return. > Please allow 10-15 business days from the date your return has been > received for your refund to be issued back to your original payment metho= d. > > > Thank you. > > > > Sincerely, > > > > Latesia > > Customer Service Rep > > Designer Living > > > > =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D > > > Good morning, > > > The charges for the 8 curtain panels are no longer pending but have in > fact been charged to my card. As I stated I only received the (1) curtai= n > panel not (8). Please return the funds to my card immediately for all (= 8) > panels as I can not use just one panel. > > > On Fri, Feb 4, 2022 at 3:47 PM Mafia Evans > wrote: > >> The package says one window panel and the box is not large enough for >> four of them to fit in >> >> >> On Fri, Feb 4, 2022 at 3:19 PM info@designerliving.com < >> info@designerliving.com> wrote: >> >>> Hello Mafia, >>> >>> >>> They shipped what was in stock which was 4 panels. The charges you see >>> are pending charges and will be returned back to your card. >>> >>> That box is supposed to have 4 panels inside. >>> >>> Please confirm its only 1 panel inside.. >>> >>> >>> Thank you, >>> >>> Latesia >>> >>> Customer Service Rep >>> >>> Designer Living >>> >>> >>> >>> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D >>> >>> >>> >>> >>> On Fri, Feb 4, 2022 at 1:54 PM Mafia Evans >>> wrote: >>> >>>> I=E2=80=99m confused. What items were canceled? I received a package w= ith one >>>> of the eight curtain panels that I ordered on yesterday but I see a ch= arge >>>> for the entire eight panels for the $89 and some change >>>> >>>> >>>> On Fri, Feb 4, 2022 at 7:46 AM info@designerliving.com < >>>> info@designerliving.com> wrote: >>>> >>>>> Hello Mafia, >>>>> >>>>> >>>>> Thank you for your order with Designer Living. >>>>> >>>>> Unfortunately, four items were cancel. >>>>> >>>>> The charges you see are pending charges. You will only be charged for >>>>> what was shipped. >>>>> >>>>> The charges should be returned back to your card soon, just depending >>>>> on your bank. >>>>> >>>>> Thank you, >>>>> >>>>> >>>>> Latesia >>>>> >>>>> Customer Service Rep. >>>>> >>>>> Designer Living >>>>> >>>>> >>>>> >>>>> =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D >>>>> >>>>> >>>>> >>>>> >>>>> On Thu, Feb 3, 2022 at 3:38 PM Mafia Evans >>>>> wrote: >>>>> >>>>>> My card was charged $454.42 on 1/30/22 and again today, 2/3/22 for >>>>>> $89.96. Please explain the charges. >>>>>> >>>>>> On Thu, Feb 3, 2022 at 3:31 PM Customer Service >>>>>> info@designerliving.com wrote: >>>>>> >>>>>>> Hello Mafia, >>>>>>> >>>>>>> >>>>>>> Thank you for your order with Designer Living. Unfortunately, fou= r >>>>>>> of the items you ordered are out of stock and have been canceled of= f of >>>>>>> your order. We are not sure when or if this product will be availa= ble >>>>>>> again. However we encourage you to visit our site often as we upda= te it >>>>>>> with additional items daily. >>>>>>> >>>>>>> >>>>>>> >>>>>>> Monroe/Yvette/Vienna Panel this is the item being cancelled. (Qty >>>>>>> 4) We apologize for any inconvenience this may cause. >>>>>>> >>>>>>> >>>>>>> Thank you, >>>>>>> >>>>>>> Latesia >>>>>>> Customer Service Rep >>>>>>> Designer Living >>>>>>> >>>>>>> On Wed, Feb 2, 2022 at 6:25 PM Mafia Evans < >>>>>>> mafia.evans@oaexpress.com> wrote: >>>>>>> >>>>>>>> Hello, >>>>>>>> >>>>>>>> >>>>>>>> I did not receive my complete order. The "Allister Accent Cabinet= " >>>>>>>> was delivered today but I did not receive the 8 "Monroe Solid Velv= et Window >>>>>>>> Panels. >>>>>>>> >>>>>>>> >>>>>>>> -- >>>>>>>> >>>>>>>> Mafia J. Evans >>>>>>>> >>>>>>>> Transportation Supervisor >>>>>>>> >>>>>>>> >>>>>>>> OA Express >>>>>>>> >>>>>>>> 602 Expansion Blvd >>>>>>>> >>>>>>>> >>>>>>>> Port Wentworth, GA 31407 >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> Office: 912 >>>>>>>> .373.7778 >>>>>>>> ext 3776 >>>>>>>> >>>>>>>> Cell: 912.321.4856 >>>>>>>> >>>>>>>> mafia.evans@oaexpress.com >>>>>>>> >>>>>>> >>>>>> >>>>>> -- >>>>>> >>>>>> Mafia J. Evans >>>>>> >>>>>> Transportation Supervisor >>>>>> >>>>>> >>>>>> OA Express >>>>>> >>>>>> 602 Expansion Blvd >>>>>> >>>>>> >>>>>> Port Wentworth, GA 31407 >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> Office: 912 >>>>>> .373.7778 >>>>>> ext 3776 >>>>>> >>>>>> Cell: 912.321.4856 >>>>>> >>>>>> mafia.evans@oaexpress.com >>>>>> >>>>> -- >>>>> >>>>> Mafia J. Evans >>>>> >>>>> Transportation Supervisor >>>>> >>>>> >>>>> OA Express >>>>> >>>>> 602 Expansion Blvd >>>>> >>>>> >>>>> Port Wentworth, GA 31407 >>>>> >>>>> >>>>> >>>>> >>>>> Office: 912 >>>>> .373.7778 >>>>> ext 3776 >>>>> >>>>> Cell: 912.321.4856 >>>>> >>>>> mafia.evans@oaexpress.com >>>>> >>>> -- >>>> >>>> Mafia J. Evans >>>> >>>> Transportation Supervisor >>>> >>>> >>>> OA Express >>>> >>>> 602 Expansion Blvd >>>> >>>> >>>> Port Wentworth, GA 31407 >>>> >>>> >>>> >>>> >>>> Office: 912 >>>> .373.7778 >>>> ext 3776 >>>> >>>> Cell: 912.321.4856 >>>> >>>> mafia.evans@oaexpress.com >>>> >>> -- >>> >>> Mafia J. Evans >>> >>> Transportation Supervisor >>> >>> >>> OA Express >>> >>> 602 Expansion Blvd >>> >>> >>> Port Wentworth, GA 31407 >>> >>> >>> >>> >>> Office: 912 >>> .373.7778 >>> ext 3776 >>> >>> Cell: 912.321.4856 >>> >>> mafia.evans@oaexpress.com >>> >> -- >> >> Mafia J. Evans >> >> Transportation Supervisor >> >> >> OA Express >> >> 602 Expansion Blvd >> >> Port Wentworth, GA 31407 >> >> >> >> Office: 912.373.7778 ext 3776 >> >> Cell: 912.321.4856 >> >> mafia.evans@oaexpress.com >> > > > -- > > Mafia J. Evans > > Transportation Supervisor > > > OA Express > > 602 Expansion Blvd > > Port Wentworth, GA 31407 > > > > Office: 912.373.7778 ext 3776 > > Cell: 912.321.4856 > > mafia.evans@oaexpress.com > --=20 Mafia J. Evans Transportation Supervisor OA Express 602 Expansion Blvd Port Wentworth, GA 31407 Office: 912.373.7778 ext 3776 Cell: 912.321.4856 mafia.evans@oaexpress.com --000000000000967b2305d770da06 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable
I only received (1) panel and not (8) that the packing sli= p shows.=C2=A0 Please confirm that the total amount charged for the=C2=A0(8= ) panels will be refunded.=C2=A0 Not just the amount for the (1) panel that= 's being returned.=C2=A0 I only received (1) panel and not (8) that the= packing slip shows.

On Mon, Feb 7, 2022 at 11:40 AM info@designerliving.com <info@designerliving.com> wrote:

Hello Mafia,


= Please find the attached FedEx prepaid return shipping label.=C2=A0Y= our return authorization number is=C2=A0R2220709D5 .=C2=A0 Please write this number on the outsi= de of the box and on a copy of your packing slip with your return.=C2=A0 Pl= ease allow 10-15 business days from the date your return has been received = for your refund to be issued back to your original payment method.=C2=A0


=C2=A0Thank you.

=C2=A0

Sincerely,

=C2=A0<= /p>

Latesia

Customer Service Rep

Designer Living


=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D


Good morning,


The char= ges for the 8 curtain panels are no longer pending but have in fact been ch= arged to my card.=C2=A0 As I stated I only received the (1) curtain panel n= ot (8).=C2=A0 Please return the funds to my card immediately=C2=A0 for all = (8) panels as I can not use just one panel.=C2=A0=C2=A0


On= Fri, Feb 4, 2022 at 3:47 PM Mafia Evans <mafia.evans@oaexpress.com> wrote:

The package says= one window panel and the box is not large enough for four of them to fit i= n


On Fri, Feb 4, 2022 at 3:19 PM info@designerliving.com= <info@desi= gnerliving.com> wrote:

Hello Mafia,


They shipped what was in stock= which was 4 panels. The charges you see are pending charges and will be re= turned back to your card.

That box is supposed to have 4 panels insid= e.

Please confirm its only 1 panel inside..


Than= k you,

Latesia=C2=A0

Customer Service Rep=C2=A0

Desig= ner Living=C2=A0


=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D


=



On Fri, Feb 4, 2022 at 1:5= 4 PM Mafia Evans <mafia.evans@oaexpress.com> wrote:

I=E2=80=99m confused. What items were c= anceled? I received a package with one of the eight curtain panels that I o= rdered on yesterday but I see a charge for the entire eight panels for the = $89 and some change


On Fri, Feb 4, 2022 at 7:46 AM info@designerliving.c= om <inf= o@designerliving.com> wrote:

Hello Mafia,


Thank you for your order= with Designer Living.

Unfortunately, four items were cancel.

T= he charges you see are pending charges. You will only be charged for what w= as shipped.

The charges should be returned back to your card soon, ju= st depending on your bank.

Thank you,


Latesia=C2= =A0

Customer Service Rep.

Designer Living=C2=A0


<= p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D




On Thu, Feb 3, 2022 at 3:38 PM Mafia Evans <mafia.evans@oaexpress.com> wr= ote:

My card wa= s charged $454.42 on 1/30/22 and again today, 2/3/22 for $89.96.=C2=A0 Plea= se explain the charges.


On Thu, Feb 3, 2022 at 3:31 PM Customer S= ervice info@de= signerliving.com <info@designerliving.com> wrote:

Hello Mafia,


Thank you for your order with Designer Living.=C2=A0 Unfortunate= ly,=C2=A0 four of the items you ordered are out of stock and have been canceled off of your order.=C2=A0 We are not= sure when or if this product will be available again.=C2=A0 However we encourage you to visit our site often as we update it with additional items daily.

=C2=A0

=C2=A0Monroe/Yvette/Vi= enna Panel=C2=A0this is the item being cancelled. (Qty 4)=C2=A0 =C2=A0= We apologize for any inconvenience this may cause.=C2=A0= =C2=A0


=

Thank you,

Latesia
Customer Se= rvice Rep
Designer Living


On Wed, Feb 2, 2022 at 6:25 PM Mafia= Evans <m= afia.evans@oaexpress.com> wrote:

Hello,


I did not receive my compl= ete order.=C2=A0 The "Allister Accent Cabinet" was delivered toda= y but I did not receive the 8 "Monroe Solid Velvet Window Panels.
<= /p>


--

Ma= fia J. Evans

Transpo= rtation Supervisor

<= br>

OA Express

602 Expansion Blvd

Port Wentworth, GA 31407=


=


Office: 912.373.7778 ext 3776

Cell: 912.321.4856

mafia.evans@oaexpres= s.com



--

Mafia J. Evans

Transportation Supervisor


OA Express

602 Expansion Blvd

Port We= ntworth, GA 31407



Office: 912.373.7778 ext 3776<= /p>

Cell: 912.321.4856

mafi= a.evans@oaexpress.com<= br>

--

Mafia J. Evans

Transportation Supervisor


OA = Express

602 Expansion Blvd

Port Wentwor= th, GA 31407


Office: 912.373.7778 ext 3776

Cell: 912.321.4856

= mafia.eva= ns@oaexpress.com

--

M= afia J. Evans

Transp= ortation Supervisor

=

OA Express

602 Expansion Blvd

Port Wentworth, GA 31= 407


<= /p>


Office: 912.= 373.7778 ext 3776

Ce= ll: 912.321.4856

mafia.evans@oae= xpress.com
<= /p>

--

= Mafia J. Evans

Trans= portation Supervisor


OA Express

602 Expansion Blvd<= /span>

Port Wentworth, GA 3= 1407


=


Office: 912= .373.7778 ext 3776

C= ell: 912.321.4856

mafia.evans@oa= express.com
=

--

Mafia = J. Evans

Transportat= ion Supervisor


<= /span>

OA Express

602 Expansion Blvd

=

Port Wentworth, GA 31407



Office: 912.373.7778 ext 3776=

Cell: 912.321.4856<= /span>

mafia.evans@oaexpress.com

<= p>


--

Mafia J. Evans

= Transportation Supervisor


OA Expres= s

602 Expansion Blvd=

Port Wentworth, GA = 31407



Office: 912.373.77= 78 ext 3776

Cell: 91= 2.321.4856

mafia.evans@oaexpre= ss.com

<= /blockquote>


--
Mafia J. Ev= ans
Transportation Supervisor

OA Express
602 Expansion Blvd
Port W= entworth, GA 31407


Office: 912.373.7= 778 ext 3776
Cell: 912.321.4= 856
--000000000000967b2305d770da06--