Subject: Re: Faulty blanket / C22457091
From: Shane Bingham <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 20 Jan 2022 18:24:46 +0000

What’s the address I use to ship it?

Thank you,

Shane Bingham

Sent from my iPhone

On Jan 20, 2022, at 11:15 AM, [email-masked] wrote:

External Sender - Confirm authenticity before replying, opening attachments or clicking links - External Sender

Hello Shane,

Your Return Authorization number is:  R221200FCF. Please put this number on the packing slip that you return with your item and also on the outside of the box.

Please be advised that once a return has been received our warehouse inspects all returns, to ensure that items are not damaged etc, and are in their original packaging.  They will then process return paper work and forward to our Customer Service team with the authorization to process the refund.  The whole process takes approximately 10-15 business days.  Return shipping is your responsibility. However, we can provide you with a label at our cost of $8.87. This cost would be automatically deducted from your refund at the time of processing. Please let me know if you would like me to send you the label.

Once your refund has been processed you will be notified by email.

Thank you,

Latesia

Customer Service Rep

Designer Living