Delivered-To: info@designerliving.com
Received: by 2002:ac2:5312:0:0:0:0:0 with SMTP id c18csp4360502lfh;
        Thu, 20 Jan 2022 07:52:26 -0800 (PST)
X-Google-Smtp-Source: ABdhPJydB2bC03O+eijErlrJGALc7PooyhNbT6fp6aiGeveHRmKHVtKWIYITz2SngeR/fEWihzMi
X-Received: by 2002:a05:622a:1183:: with SMTP id m3mr28933970qtk.393.1642693945944;
        Thu, 20 Jan 2022 07:52:25 -0800 (PST)
ARC-Seal: i=2; a=rsa-sha256; t=1642693945; cv=pass;
        d=google.com; s=arc-20160816;
        b=efvlqn5n7q4XdduQGioj5g+CbmyGSzcDs5sxlM5OpsDtz8p2bM7n/LBn+L2WUbpY2E
         3/ehweghbBSc3bV2WIAGfecyiBF4dZZ1yCIu04QXORMR9DxO2SHIKsz5zkU1Gx17pfqY
         +1W3GhQVadD8Hci3P/jP8/YVtxwiY4NFkRbOcju5y5seH9o8nCKXkgUqHLgwDL7Xmr/K
         qaz5hdnqwvyYuZwAkwt9Vp0uCnNmlzwKSFcN72NqrkCA5cdDtCY7FJQA5L1u8N7Kbieq
         oMF8rCYB6fzXTcr1MWU+K0WjOSAlj65CfMH4aooJESSI2KMeaCu/w8Ftirp4lm9OHMJc
         lqAw==
ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20160816;
        h=mime-version:content-language:accept-language:in-reply-to
         :references:message-id:date:thread-index:thread-topic:subject:to
         :from:dkim-signature;
        bh=KbaZ6ijPLwBuq/wvq6+2Ce1aCw8ComGn5n85H7nq1UU=;
        b=wtvtkahFght1LWwuL7ymDvDu1KipP8Yn8AUccWZt+pHdfpWWd48flv1/eyDA98hpKN
         JCZFH/dzezrjcCKraPOWH/WvD44ska6PAV8AAskWJQnNHsv0uFrDkdEVtlAXNkMEFY5l
         52IcthNHORwr4BCMssilfEba+jo8oMTRSqL21FtNIw5eN+xKaKxygXMSrjYk+MB8cG1w
         kA2ZfN/PbGP59mIRWmwSjjXCcJvCeUSKnukSuZvO1WBqJxiNYvnIGPzPPg4z8xSPLXib
         JZOHDc6QBmDVCN1I9HP2zDhdgVV2AR6WWi+ZPzTpQCtF4H71xDx4rlyxUUytUzko6iPw
         X5ew==
ARC-Authentication-Results: i=2; mx.google.com;
       dkim=pass header.i=@hotmail.com header.s=selector1 header.b=QGY8Ijel;
       arc=pass (i=1);
       spf=pass (google.com: domain of deereman53@hotmail.com designates 40.92.41.81 as permitted sender) smtp.mailfrom=deereman53@hotmail.com;
       dmarc=pass (p=NONE sp=NONE dis=NONE) header.from=hotmail.com
Return-Path: <deereman53@hotmail.com>
Received: from NAM10-DM6-obe.outbound.protection.outlook.com (mail-dm6nam10olkn2081.outbound.protection.outlook.com. [40.92.41.81])
        by mx.google.com with ESMTPS id ke24si984910qvb.553.2022.01.20.07.52.25
        for <info@designerliving.com>
        (version=TLS1_2 cipher=ECDHE-ECDSA-AES128-GCM-SHA256 bits=128/128);
        Thu, 20 Jan 2022 07:52:25 -0800 (PST)
Received-SPF: pass (google.com: domain of deereman53@hotmail.com designates 40.92.41.81 as permitted sender) client-ip=40.92.41.81;
Authentication-Results: mx.google.com;
       dkim=pass header.i=@hotmail.com header.s=selector1 header.b=QGY8Ijel;
       arc=pass (i=1);
       spf=pass (google.com: domain of deereman53@hotmail.com designates 40.92.41.81 as permitted sender) smtp.mailfrom=deereman53@hotmail.com;
       dmarc=pass (p=NONE sp=NONE dis=NONE) header.from=hotmail.com
ARC-Seal: i=1; a=rsa-sha256; s=arcselector9901; d=microsoft.com; cv=none;
 b=EwYv01Y54/27qpg+3Q8ke1Rta2fS/50WMKwCEdeYJDK4R22jNQvsTO7IkGZaBJ30LBYstW1m2PtEiCUfAUkQ725hxXMHMNNFWcbks3cNR7hZgS3JRwKpr7Q7sMlkhixQx0yNjX3X2i7F03tkdW1n5wchiM4KWfVd5GhORn2/ReZpj/6S+gslfWs1wrKq6y2QFqXRxCKucq/l7GLf6AyTpS1kjHXQ0OlYcXVv6c5HpcOctDmSkrK+5KPO4rs9qmlI4I88UYgKOB2W6zMVfnUfW0f+lw/CEQh1gnmhYajchQvLlRAK/0r4WxgeAwAXdoRBhPrh16ynZS/g4gQmTsu93Q==
ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=microsoft.com;
 s=arcselector9901;
 h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-AntiSpam-MessageData-ChunkCount:X-MS-Exchange-AntiSpam-MessageData-0:X-MS-Exchange-AntiSpam-MessageData-1;
 bh=KbaZ6ijPLwBuq/wvq6+2Ce1aCw8ComGn5n85H7nq1UU=;
 b=NW0RGSV5E8hSwA1fWQNyWU0l4hb7ZWpGELUOBNLgHYLTS4UtiY+DVITsN3E/IV5YrWd7moCb0vctS8BILTpI1R4R0JxT8FaJaxIHHmCvpWcgUfBrt3NjJtL9hucS28PiJWDHFoYOGIaqfS6vt1DdSOdNm3A36VfdNatw8SBH23ET0X0v460gECX+YZto0lfeue5sr9/qJzmj388oAARli7XEu8jxAVbHMVwpRcgX8z1h6lQRfrb123tRLEw5yOzbdBSO9a2xzQkvJyWMIZLPkhEMUuIk4aKnlndwkknbyeKmmsybbA/jLLGaoHEE2XlIiBD2q6RFJaERIj50a7OGKg==
ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=none; dmarc=none;
 dkim=none; arc=none
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=hotmail.com;
 s=selector1;
 h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck;
 bh=KbaZ6ijPLwBuq/wvq6+2Ce1aCw8ComGn5n85H7nq1UU=;
 b=QGY8Ijel1nFrt6uPnulHnD/Hw9JG+f/5gUnWSajZUIDhz4uzSzoVSnNVeq2yCl9VRoXVwWLW0/ZcJnqtl+uTJPo+IlW8pY9H4J3pU9o2V3rei8dcIohfvOzfcLb0SjVT3oKVZe8RFAdNqI+cQLLpXZbkMc1MLGm+FaGG1tZkFUmnDQNRYjNysgeglEtdmCV+ZQR+SKscl28iEG3H1TRyWZddR65evGI66RxFeIzx73g2dZC2fzlT5KsEAs6jvtV/q590iISgA7YsdHNe1uyhU6dqKpWVygaTVISH5HCFPW2iTr80hQhxpfUJS20FBPBf/THvbF3MxDQdAUyu3PCgOQ==
Received: from SN7PR20MB3662.namprd20.prod.outlook.com (2603:10b6:806:101::16)
 by CY4PR2001MB1126.namprd20.prod.outlook.com (2603:10b6:903:d8::14) with
 Microsoft SMTP Server (version=TLS1_2,
 cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.4909.10; Thu, 20 Jan
 2022 15:52:24 +0000
Received: from SN7PR20MB3662.namprd20.prod.outlook.com
 ([fe80::99f8:a4f3:26a2:3c40]) by SN7PR20MB3662.namprd20.prod.outlook.com
 ([fe80::99f8:a4f3:26a2:3c40%4]) with mapi id 15.20.4909.008; Thu, 20 Jan 2022
 15:52:24 +0000
From: Bill Schrader <deereman53@hotmail.com>
To: "info@designerliving.com" <info@designerliving.com>
Subject: Re: RE:Re: New Warranty Claim C21441245   #Ref 2021101900090116
Thread-Topic: RE:Re: New Warranty Claim C21441245   #Ref 2021101900090116
Thread-Index: AQHXxdgWhQnZjyTa+UWti2Knic7cjaxsn4MH
Date: Thu, 20 Jan 2022 15:52:24 +0000
Message-ID:
 <SN7PR20MB36624DD9F9B5092097A81046D85A9@SN7PR20MB3662.namprd20.prod.outlook.com>
References: <8a2d44c80fb7b70d@a8d1e1e84a8db812>
In-Reply-To: <8a2d44c80fb7b70d@a8d1e1e84a8db812>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator:
x-ms-exchange-messagesentrepresentingtype: 1
x-tmn: [6T3dwlAxwIH/cj1n0zyFkGm/32KUTl94]
x-ms-publictraffictype: Email
x-ms-office365-filtering-correlation-id: b3f2f6ad-f906-4127-469a-08d9dc2cda05
x-ms-traffictypediagnostic: CY4PR2001MB1126:EE_
x-microsoft-antispam: BCL:0;
x-microsoft-antispam-message-info:
 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
x-ms-exchange-antispam-messagedata-chunkcount: 1
x-ms-exchange-antispam-messagedata-0:
 NL2pfb6p/X7PZv6OZwMXD7SUb+DR/jOiVj9W6V/zPKLL1Y24jJVctIfqrWPjtNHBthD596g/sciGE42QY5F98Y6g1urRF2l6QEgEAa18NQZj6FWG7MVmdVNF4CGQ+2ApXRtohK3SuJX+C0rf/+5p5SITAvLRwUjji+OJv7qysfo3WT+Ra/92HChdawb4rf8Y8iETKIuGGQobeiyyUfxnwkvcRviR1Cv6+eJvSNgEDLKo8s+91AusM63dwp/celQmKSHPzZOEZIHqpRRGjeHcwaqD/C3w5iX6H/vZXx3Tg14FD2PDDEamUVbjarsyBPLLCxq8x+l2lYU4NM139RMRpcVgoAX5m4fdPmGWXCEDC6jxhGba/jkL4y4a9hiI0qHLIaq+7sBWe35LrqV3Bprj9k0gjFDwLayEEcIkRzGWIAQRFdBWfFlnpfenTYScomVYT1RUbCz82i7MBZ7t3WSvjxd0bNuptnQ98Fm82VFPNkjkUeXodrOx7uBwln8RteXG/iNuCUeb2avBgMqaUMxwO6ftAz95NzwIfSV+mAZRQi7da+w6vpdC0q4oBSZJ5h1xatmx42uNLjbjkvpRT4lzwO6hTamvsn9z29/y0knzQ47wynhZnq7/TGyvHK4AXutCk8GWZ7NzIW7HrGmRvKJXe8NFSqJZt0L+lx6AjupdAMiJlvIRw5jTbCBk+/IkhAwlOgae5ZGYqW0hquMFKQT58O6bZKsnTj8JBnuaOch272rOd/y9RpqcEopPaodkELMM2JpnI2PZ6l3V66+JrFXEJSTxpBVpkOBhYKlNGy6EfPNzF2uE+8SYKQSJZ3e/z/W34Je5CQi7M9g9cCk+LE375HijSVuuqN+IXeqticne62kzH66XvigfwVUiP2ModuxqexrQ0nxMGCnxfI/osv5rO8qtB19dXuI2YQ0fGiikPfWT0o9PQ0B+SGCUav3cJVAT
Content-Type: multipart/alternative;
	boundary="_000_SN7PR20MB36624DD9F9B5092097A81046D85A9SN7PR20MB3662namp_"
MIME-Version: 1.0
X-OriginatorOrg: sct-15-20-4755-11-msonline-outlook-9803a.templateTenant
X-MS-Exchange-CrossTenant-AuthAs: Internal
X-MS-Exchange-CrossTenant-AuthSource: SN7PR20MB3662.namprd20.prod.outlook.com
X-MS-Exchange-CrossTenant-RMS-PersistedConsumerOrg: 00000000-0000-0000-0000-000000000000
X-MS-Exchange-CrossTenant-Network-Message-Id: b3f2f6ad-f906-4127-469a-08d9dc2cda05
X-MS-Exchange-CrossTenant-originalarrivaltime: 20 Jan 2022 15:52:24.3773
 (UTC)
X-MS-Exchange-CrossTenant-fromentityheader: Hosted
X-MS-Exchange-CrossTenant-id: 84df9e7f-e9f6-40af-b435-aaaaaaaaaaaa
X-MS-Exchange-CrossTenant-rms-persistedconsumerorg: 00000000-0000-0000-0000-000000000000
X-MS-Exchange-Transport-CrossTenantHeadersStamped: CY4PR2001MB1126

--_000_SN7PR20MB36624DD9F9B5092097A81046D85A9SN7PR20MB3662namp_
Content-Type: text/plain; charset="us-ascii"
Content-Transfer-Encoding: quoted-printable

I am wanting to know when our electric blanket will be shipped to us?
________________________________
From: info@designerliving.com <info@designerliving.com>
Sent: Wednesday, October 20, 2021 12:29 PM
To: deereman53@hotmail.com <deereman53@hotmail.com>
Subject: RE:Re: New Warranty Claim C21441245 #Ref 2021101900090116


Hello William,


Thank you, once the blanket is back in stock; I will enter the order for yo=
u as per our conversation and email you.


Sincerely,



Erlinda

Senior Customer Service Rep

Designer Living & Electric Product


=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D


[image/jpeg]


________________________________

From: Customer Service info@designerliving.com




Hello William,



As per our conversation, to complete the warranty of your replacement elect=
ric blanket, please cut the controller connectors off the blanket,  like in=
 the example below and email back to me.  Thank you


[image.png]


 Here is picture of cut wires on controls.



Thank you,



Erlinda

Senior Customer Service Rep

Designer Living & Electric Product

--_000_SN7PR20MB36624DD9F9B5092097A81046D85A9SN7PR20MB3662namp_
Content-Type: text/html; charset="us-ascii"
Content-Transfer-Encoding: quoted-printable

<html>
<head>
<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dus-ascii"=
>
</head>
<body>
<div>I am wanting to know when our electric blanket will be shipped to us?<=
/div>
<hr style=3D"display:inline-block;width:98%" tabindex=3D"-1">
<div id=3D"divRplyFwdMsg" dir=3D"ltr"><font face=3D"Calibri, sans-serif" st=
yle=3D"font-size:11pt" color=3D"#000000"><b>From:</b> info@designerliving.c=
om &lt;info@designerliving.com&gt;<br>
<b>Sent:</b> Wednesday, October 20, 2021 12:29 PM<br>
<b>To:</b> deereman53@hotmail.com &lt;deereman53@hotmail.com&gt;<br>
<b>Subject:</b> RE:Re: New Warranty Claim C21441245 #Ref 2021101900090116</=
font>
<div>&nbsp;</div>
</div>
<div>
<p>Hello William,</p>
<p><br>
</p>
<p>Thank you, once the blanket is back in stock; I will enter the order for=
 you as per our conversation and email you.</p>
<p><br>
</p>
<p style=3D"margin-top:5px; margin-bottom:5px; background:white"><span styl=
e=3D"font-size:18px; font-family:'Garamond','serif'; color:#134F5C">Sincere=
ly,</span></p>
<p style=3D"margin-top:5px; margin-bottom:5px; background:white"><span styl=
e=3D"font-size:18px; font-family:'Garamond','serif'; color:#134F5C">&nbsp;<=
/span></p>
<p style=3D"margin-top:5px; margin-bottom:5px; background:white"><span styl=
e=3D"font-size:18px; font-family:'Garamond','serif'; color:#134F5C">Erlinda=
</span></p>
<p style=3D"margin-top:5px; margin-bottom:5px; background:white"><span styl=
e=3D"font-size:18px; font-family:'Garamond','serif'; color:#134F5C">Senior =
Customer Service Rep</span></p>
<p style=3D"margin-top:5px; margin-bottom:5px; background:white"><span styl=
e=3D"font-size:18px; font-family:'Garamond','serif'; color:#134F5C">Designe=
r Living &amp; Electric Product</span></p>
<p><br>
</p>
<p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D</p>
<p><br>
</p>
<p><img alt=3D"image/jpeg" data-outlook-trace=3D"F:0|T:1" src=3D"cid:8d895a=
11-e758-475e-a32e-3e7dedd2a9eb"><br>
</p>
<p><br>
</p>
<hr>
<p><span style=3D"font-family:Calibri,sans-serif; font-size:11pt; color:#00=
0000"><strong>From:</strong> Customer Service info@designerliving.com</span=
></p>
<p>&nbsp;</p>
<p><br>
</p>
<p class=3D"x_x_MsoNormal" style=3D"margin:0in 0in 0.0001pt; line-height:no=
rmal; font-size:11pt; font-family:">
<span style=3D"font-size:12pt; font-family:">Hello William,</span></p>
<p class=3D"x_x_MsoNormal" style=3D"margin:0in 0in 0.0001pt; line-height:no=
rmal; font-size:11pt; font-family:">
<span style=3D"font-size:12pt; font-family:">&nbsp;</span></p>
<p class=3D"x_x_MsoNormal" style=3D"margin:0in 0in 0.0001pt; line-height:no=
rmal; font-size:11pt; font-family:">
<span style=3D"font-size:12pt; font-family:">As per our conversation, to co=
mplete the warranty of your replacement electric blanket, please cut the co=
ntroller connectors off the blanket,&nbsp; like in the example&nbsp;below a=
nd email back to me.&nbsp; Thank you</span></p>
<p class=3D"x_x_MsoNormal" style=3D"margin:0in 0in 0.0001pt; line-height:no=
rmal; font-size:11pt; font-family:">
<br>
</p>
<p><img alt=3D"image.png" width=3D"311" height=3D"233" data-outlook-trace=
=3D"F:0|T:1" src=3D"cid:ii_kuy6j8xg0"><br>
</p>
<p class=3D"x_x_MsoNormal" style=3D"margin:0in 0in 0.0001pt; line-height:no=
rmal; font-size:11pt; font-family:">
<br>
<span style=3D"font-size:12pt; font-family:"></span></p>
<p class=3D"x_x_MsoNormal" style=3D"margin:0in 0in 0.0001pt; line-height:no=
rmal; font-size:11pt; font-family:">
<span style=3D"font-size:12pt; font-family:">&nbsp;Here is picture of cut w=
ires on controls.</span></p>
<p class=3D"x_x_MsoNormal" style=3D"margin:0in 0in 0.0001pt; line-height:no=
rmal; font-size:11pt; font-family:">
<span style=3D"font-size:12pt; font-family:">&nbsp;</span></p>
<p class=3D"x_x_MsoNormal" style=3D"margin:3.75pt 0in; line-height:normal; =
background:white none repeat scroll 0% 0%; font-size:11pt; font-family:">
<span style=3D"font-family:">Thank you,</span></p>
<p class=3D"x_x_MsoNormal" style=3D"margin:3.75pt 0in; line-height:normal; =
background:white none repeat scroll 0% 0%; font-size:11pt; font-family:">
<span style=3D"font-family:">&nbsp;</span></p>
<p class=3D"x_x_MsoNormal" style=3D"margin:3.75pt 0in; line-height:normal; =
background:white none repeat scroll 0% 0%; font-size:11pt; font-family:">
<span style=3D"font-family:">Erlinda</span></p>
<p class=3D"x_x_MsoNormal" style=3D"margin:3.75pt 0in; line-height:normal; =
background:white none repeat scroll 0% 0%; font-size:11pt; font-family:">
<span style=3D"font-family:">Senior Customer Service Rep</span></p>
<p class=3D"x_x_MsoNormal" style=3D"margin:3.75pt 0in; line-height:normal; =
background:white none repeat scroll 0% 0%; font-size:11pt; font-family:">
<span style=3D"font-family:">Designer Living &amp; Electric Product</span><=
/p>
</div>
</body>
</html>

--_000_SN7PR20MB36624DD9F9B5092097A81046D85A9SN7PR20MB3662namp_--
