Subject: Re: RE:Re: New Warranty Claim C21441245 #Ref 2021101900090116
From: Bill Schrader <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 20 Jan 2022 15:52:24 +0000

I am wanting to know when our electric blanket will be shipped to us?
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From: [email-masked] <[email-masked]>
Sent: Wednesday, October 20, 2021 12:29 PM
To: [email-masked] <[email-masked]>
Subject: RE:Re: New Warranty Claim C21441245 #Ref 2021101900090116

Hello William,

Thank you, once the blanket is back in stock; I will enter the order for you as per our conversation and email you.

Sincerely,

Erlinda

Senior Customer Service Rep

Designer Living & Electric Product

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From: Customer Service [email-masked]

Hello William,

As per our conversation, to complete the warranty of your replacement electric blanket, please cut the controller connectors off the blanket,  like in the example below and email back to me.  Thank you

 Here is picture of cut wires on controls.

Thank you,

Erlinda

Senior Customer Service Rep

Designer Living & Electric Product