Sent from my iPhone > On Mar 9, 2023, at 3:24 PM, Edith Rios wrote: > > ?Hello, > > Please send the information below so that we can update your registration > and proceed. > > Color & fabric: (send a picture if possible) > Style number: (this can be found by the UPC number on the original > packaging) > RN#: (this can be found on the square manufacturers label sewn at the foot > of the product) Send a copy of your original purchase receipt. > > Best regards, > Edith Rios > Senior Customer Service Lead > edith.rios@jlahome.com > > > -----Original Message----- > From: Nicholas McElrath [mailto:nwmcelrath@gmail.com] > Sent: Thursday, March 09, 2023 6:37 AM > To: Edith Rios > Subject: Re: Heated blanket > > I registered my blanket and have not been able to get it working with the > trouble shooting. > > Sent from my iPhone > >> On Mar 3, 2023, at 9:20 AM, Edith Rios wrote: >> >> ?Hello, >> >> Thank you for contacting JLA Home. We are sorry to hear about the >> trouble you have had with your Electric Product. >> >> Under Troubleshooting in the attached manual you will find some >> helpful information if you are having trouble with your Electric >> Product. If the troubleshooting does not rectify the issue please let >> me know so we can assist further >> >> In the meantime I did not find a Registration for your product. >> Registration is required to receive Warranty Coverage. >> >> You can go online at jlablankets.com or send below information so >> that we can get you registered. >> >> First and last name: >> Your Physical Mailing Address: >> Phone number: >> Brand of Product: >> Product Category: >> Size of Product: >> Color & fabric: (send a picture if possible) Controller Model No.: >> Place of Purchase: >> Date of Purchase: >> Price of Purchase: >> Style number: (this can be found by the UPC number on the original >> packaging) >> RN#: (this can be found on the square manufacturers label sewn at the >> foot of the product) Send a copy of your original purchase receipt. >> Date code stamp (this can be found on the bottom of the controller) >> >> Thank you >> >> Best regards, >> Edith Rios >> Senior Customer Service Lead >> edith.rios@jlahome.com >> >> >> -----Original Message----- >> From: Nicholas McElrath [mailto:nwmcelrath@gmail.com] >> Sent: Thursday, March 02, 2023 4:11 PM >> To: Jlacs@jlahome.com >> Subject: Heated blanket >> >> My heated blanket is not working. All three lights are blinking green >> and it is not warming up. Is there some trouble shooting I could do? >> I’ve only owned it since December so it’s not very old. >> Thank you. >> >> Sent from my iPhone >>